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Swap.gg Reviews 

2,536
•
TrustScore 4.5 out of 5

4.4

Video Game Shop
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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently mention that the online platform is extremely fast, very easy to navigate, and consistently offers fantastic financial value for all kinds of digital item trades. People genuinely appreciate the secure and highly reliable trading system, which makes exchanging items remarkably smooth, professional, and completely stress-free for everyone involved. Some reviewers were not happy with unexpected trade updates causing temporary suspensions that left their deposited funds completely stuck. A few other people also felt that missing items after a transaction or very delayed customer support responses created significant frustration during their overall visit.

What people talk about most

Website

People report high satisfaction with the website, praising its clean design, wide variety of skins, and fair... See more

Product

Consumers find product to be ambiguous as opinions are sharply divided regarding trading experiences. While... See more

User experience

Clients share positive opinions on user experience, noting that the platform makes trading Steam items... See more

Price

Reviewers express general satisfaction regarding the affordability, noting that rates are fair, costs are... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast transactions, secure bot... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience using Swap.gg. The platform is fast, easy to use, and delivers exactly what it promises. The item valuation feels fair and transparent — none of that sketchy pricing you see on oth... See more

Rated 5 out of 5 stars

At first i was confused with the way the site works, waited 7 days to unlocky my reserved balance so i can make a new trade, help bot and Nicholas were great help and made my trade effortless at last.... See more

Rated 5 out of 5 stars

I feel confident listing any skin here, no matter the rarity or value. The platform protects both sellers and buyers effectively.

Company details

  1. Video Game Shop
  2. also in
  3. Computer Accessories Shop

Written by the company

Securely and easily buy, sell and trade skins/items for games like CS2, RUST, TF2 and more.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,536)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

fast

fast, easy, rates are not that good tho, not all skins

20 June 2026
Unprompted review
Rated 1 out of 5 stars

traded a $180 cs knife for rust skins…

traded a $180 cs knife for rust skins waited the 7 days and then traded for rust skins waited another 7 days i had a chestplate that i traded and got no trade rquest had mentioned to support and got told to check my backpack then got told itll come on the 7th day with the other stuff, i have not got the trade request and cant take anything out until that trade is done and now customer support just leaving my messages on read. SCAM SCAM SCAM

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Dont use it

I exchanged my cs 2 skins, waited 7 days while the money was frozen. Then I wanted to withdraw Rust items that don't have a lock, but I couldn't withdraw them. I wrote to support, and they told me to wait 7 to 14 days, which is ridiculous, but I waited 14 days. In the end, I didn't receive any response from support, and the items were still unavailable for withdrawal.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

True and affordable

I appreciated the true real no scamming experience. I loved that it gives you an option for credit or just spending it all trading. But it truly is the best website for skin trading because you can't get scammed.

9 June 2026
Unprompted review
Rated 4 out of 5 stars

Great website.

Great website.. But their inventory lacks some skins which was very disappointing..
Known this website from 2020, it is still one of the best out there...

28 May 2026
Unprompted review

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