Swapster Reviews 46

TrustScore 2.5 out of 5

2.4

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Company details

  1. Cryptocurrency Service

Written by the company

Swapster is a safe wallet and a crypto exchange in an easy-to-use chatbot in Telegram. Store, exchange, withdraw BTC, ETH, TON, USDC, USDT, BNB, TRX. Official account in Telegram - @SwapsterBot


Contact info

You should know

2.4

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Employee scum

The worst experience as company employee. Good product but toxic C level and salary scam. Be careful when you accept the “offer”

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Been rocking Swapster for about 6 months

"Yo! Been rocking Swapster for about 6 months now, and honestly, it's been smooth sailing. The first time I tried swapping some ETH, I was kinda nervous, but it went through in like 2 minutes - no joke! Support actually helped me out when I messed up my wallet address once (my bad, lol). They were super chill about it and walked me through the whole thing. The fees are pretty standard, nothing crazy like some other wallets I've tried. Still using it for my regular swaps, works like a charm every time."

16 December 2024
Swapster logo

Reply from Swapster

Dear user, thank you for your feedback! We try our best to give live support and hey, keep rocking and using Swapster! İOS app coming soon!

Rated 5 out of 5 stars

I used the Swapster crypto wallet and…

I used the Swapster crypto wallet and wanted to share my experience. The service is really convenient: integration with Telegram allows you to manage cryptocurrencies quickly and without any hassle. Transactions are processed promptly, and the fees are reasonable compared to others. Top-notch, convenient, fast. I’ve already shared my referral link with all my friends :)

14 March 2025
Unprompted review
Swapster logo

Reply from Swapster

Dear Viktoria, nice to hear that you refer our wallet with beloved ones, hope you are getting good referral rewards!

Rated 5 out of 5 stars

I saw the Swapster community on…

I saw the Swapster community on VKontakte. I decided to test it and was pleasantly shocked! It is easy to use, understandable and convenient. And a nice bonus is the referral program! So I recommend this wallet to everyone!

17 March 2025
Swapster logo

Reply from Swapster

Dear Anastasiya, keep testing and stay tuned fro upcoming Swapster İOS app release!

Rated 5 out of 5 stars

Swapster totally won me over with its…

Swapster totally won me over with its interface! It’s insanely intuitive—no words for how easy and smooth everything is. Plus, they’ve got over 300 cryptos—pure freedom, what else can I say? Been using it for two years now, no regrets!

17 March 2025
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Reply from Swapster

Dear user, thank you for your review! Good news - we improved our UX and now it is even better and more convenient, give it a try ;)

Rated 5 out of 5 stars

Swapster is a reliable exchanger wallet…

Swapster is a reliable exchanger wallet in Telegram with storage, exchange and withdrawal functions to bank cards. Automatic payments to bank cards Favorable cryptocurrency exchange without additional fees. Commissions are tolerable, there are more. But without verification, everything is secure. The interface is very simple, anyone can figure it out in 2 minutes. Minimum functions, nothing superfluous. I liked that you can withdraw money both to a Russian card for spending and abroad.

23 September 2024
Unprompted review
Swapster logo

Reply from Swapster

Dear Alisa, thank you for taking your time and sharing your Swapster experience! Please, share your ideas on how we can improve our service and what additional features you'd like to see!

Rated 1 out of 5 stars

A complete con

A complete con.

They will not let you know you are required to verify your account with full KYC including a selfie, only when you will try to withdraw your funds they will ask for it.

Then they will not accept any of your documents no matter how good quality the photo is, they will just say it's not good enough and you will not be able to withdraw your funds.

11 July 2024
Unprompted review
Swapster logo

Reply from Swapster

Good day, Mr. Ray Collins.
İt is unfortunate that you seem to have difficulties with KYC process, let us try helping you. KYC on our platform is required when working with new tokens and is requested at the stage of depositing funds to account, or when the transaction amount limit is exceeded. Without going through the KYC, you can withdraw funds in the amount of up to $5,000 within 10 calendar days, which you are notified about at the initial stage of using the bot, where you accept the user agreement. Also in the “Verification” section you can have a look at the available limits before depositing any funds.

Please note that we do not have a separate request for KYC procedure for withdrawal of funds. However, verification may be requested in case if there is a high risk transaction identified during the AML check. In this case, we ask for documents and check origin of the cryptocurrency.

The verification itself is carried out by our partners, who regulate the requirements for the quality of documents when scanning them. In general, KYC on our wallet is optional and is requested in seperate or questionable cases. If you are still experiencing withdrawal issues, please contact @SwapsterSupport. Your case has already been passed to the operators.

Rated 5 out of 5 stars

underrated wallet

I have 2 wallets here at once. One for work and the other for personal purposes. I mainly use USDT, BTC ETH and recently bought some TONs. A good but underrated wallet. Good luck to the developer

29 May 2023
Unprompted review
Swapster logo

Reply from Swapster

Dear Mr.Max, thank you for taking your time sharing your experience. Your review is much apprecited!

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