Swedbank Pay Reviews 50

TrustScore 1.5 out of 5

1.5

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Company details

  1. Payment service

Written by the company

Swedbank Pay gör det enklare för handlare att ta betalt och för kunder att betala – oavsett om mötet sker online eller i butik. Med betallösningar för alla typer av behov kan du skapa säkra och enkla betalupplevelser som gör att dina kunder känner sig trygga att fortsätta handla hos dig. Erbjud de mest populära betalsätten med marknadsledande kortinlösen, ta betalt och låt din verksamhet växa med Swedbank Pay.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

50 reviews

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Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Didnt get a singel notification on my…

Didnt get a singel notification on my payment for 5 month, then got charged 100% on my payment.

13 November 2025
Unprompted review
Swedbank Pay logo

Reply from Swedbank Pay

We’re sorry to hear about your experience. Swedbank Pay does not send payment notifications – this is handled by your bank. For questions about the charge, please contact the company where you made the purchase. They can assist you directly and reach out to us if needed.

Rated 1 out of 5 stars

not to be trusted

The card reader they supplied became old and unusable. As they do not have an agreement with any card reader company that is compatible with my cash register system, I had to change banks for the payment agreement. Despite the fact that we terminated the contract, Swedbank PAY has continued to charge us a monthly fee. This is because we did not return the non-functioning terminal. Now, eight months later, we have to pay the full fee plus SEK 4,000 for the broken terminal, and we have also paid the fee for eight months.
I strongly advise against using Swedbank PAY.

11 November 2025
Unprompted review
Swedbank Pay logo

Reply from Swedbank Pay

Thank you for sharing your experience with us. We’re here to help and would like to take a closer look at what happened. Please get in touch with us at complaint@swedbankpay.com, and we will review your case as soon as possible.

Rated 1 out of 5 stars

Very ugly costumers service

Very ugly costumers service. They never keep words and never helping. Very sad that my doctor is using this ugly payment. I consider to change doctor because of you! So bad!!!

13 December 2023
Unprompted review
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