SweepingHands Reviews 93

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, making the entire process straightforward and enjoyable. Many people highlight the excellent service, noting the efficiency, clear communication, and personalized approach, often going above and beyond expectations. Consumers are particularly impressed with the quality of the products, which are frequently described as being in great condition and exactly as described. The pricing is also a significant positive, with many reviewers finding the watches competitively priced and offering good value.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the quality and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service from... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and fair... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers received watches in mint or... See more

Based on these reviews

Rated 5 out of 5 stars

Top job from Henry and Marcus — couldn’t fault their work at all. From start to finish they were professional, efficient, and clearly knew what they were doing. They went above and beyond to make sure... See more

Rated 5 out of 5 stars

Marcus & Henry were extremely helpful when supplying my latest timepiece. Both guys went above and beyond, especially when dealing with out of hours messaging. Their knoledge and guidance made the pro... See more

Rated 5 out of 5 stars

My husband and I came in for an appointment with Marcus at Sweeping Hands. He was extremely knowledgeable and helpful, even extending his services to help us post-purchase should we need it. He’s now... See more

Rated 5 out of 5 stars

I recently collected my watch and couldn’t be happier with the experience. Marcus was professional, friendly, and clearly takes great pride in his work. The entire process was smooth and felt truly pr... See more


Company details

  1. Watch shop
  2. Jewellery shop

Written by the company

In a market where luxury watch enthusiasts often face long wait times and limited communication, Sweeping Hands is redefining the experience with a focus on exceptional service and efficiency. Our commitment to transparent customer care, combined with competitive pricing, has fueled our rapid growth and trusted reputation. We proudly offer an ever-evolving collection of the most prestigious brands, including Rolex, Patek Philippe, Audemars Piguet, Cartier & Breitling. With our expert team and extensive network, we go beyond selling watches — we provide tailored advice and sourcing services to help you find the perfect timepiece that matches your taste and aspirations. Here at Sweeping Hands we pride ourselves on sourcing only the finest and most exclusive timepieces for our clientele, with our deep-rooted connections allowing us access to the rarest authentic timepieces sourced at competitive prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

New Datejust

Marcus and Henry have just sourced a new and hard to find Rolex Datejust for me. They part exchanged my current Rolex for me thereby keeping my cost to change affordable. The whole transaction was completed in just a few days without any issues. I have bought and sold through Sweeping Hands previously and would always approach these guys for watch advice before anyone else. Their integrity speaks volumes 😊

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Rolex Yachtmaster

I recently purchased a Rolex Yacht-Master through Marcus and had a great experience. He was very helpful throughout the process, sourced the watch quickly, secured a good deal, and arranged a smooth part-exchange. Highly recommended.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I can honestly recommend these guys

I can honestly recommend these guys. Marcus sourced my grail watch 'Rolex deepsea james Cameron ' I told him what I was looking for and he delivered. Very good communication, really friendly and knowledgeable when I collected the watch. I would definitely use these guys again. Loving my new kettle, thanks guys. Phil

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent & Patient!

Excellent service from start to finish! Henry very patiently guided and helped me source my first Rolex. The shop has a welcoming and relaxed vibe which puts you at ease. After sales service was great too as I noticed a small scratch on the face and within a week the glass had been replaced.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with these guys! Henry super knowledgable, friendly and professional. Fantastic watch at a great price and all round service left you feeling great, and confident in your purchase. Would highly recommend

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! I just purchased my first Rolex from here and the entire process was smooth and enjoyable. Marcus was extremely helpful in finding the exact watch I wanted and kept me updated throughout the entire process. Excellent service from start to finish. :)

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal service

Phenomenal service. Found hard to find watch on Monday morning. Buy Tuesday at 1 pm I had the watch in exactly the mint condition described. And price was reasonable on a hard to get watch. With shipping and fitting. Amazing.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Big thank you to Marcus and Henry for such exceptional customer service,

I am very pleased with my purchase.
I highly recommend this company and will be back in the near future.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly Reccomend - First Watch Purchase

Brought my first “proper” watch from SweepHands in person, a Tudor Black Bay Harrods Edition. Marcus was a pleasure to deal with, not pushy in the slightest and very accommodating. The watch was in great condition and priced very competitively, with Marcus also sorting out a full polish so the watch looked like new when I picked it up. Would highly recommend and hopefully not the last watch I purchase from them.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Marcus in…

Brilliant experience with Marcus in Sweeping Hands. Sourced the exact sub I wanted at a fair price and went out of his way to open up the shop over the Christmas holidays so that I could collect it. Highly recommend.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

By far the best experience!!!

By far the best experience buying and part exchanging for a watch! Offered me and beat the part exchange offers from all the well known watch traders in the UK which got me into my dream watch! An issue on my part when exchanging but Henry and Marcus were gentlemen and got me my watch next day, just in time for Christmas which I was shocked at! Truly went above and beyond to make sure I had a watch for Christmas. Thank you for an amazing experience and when I need a new watch I’ll be sure not to waste time and come back to Sweeping Hands!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic shop and two great owners

Travelled from London to Brighton to collect my watch and was not disappointed! The store is in a fantastic location and had a great time chatting to two fellow watch enthusiasts. The guys really know their stuff and I would recommend to anyone to pop in and have a chat. They’ll guide you on brands, models, styles & movements!
I’ll be back again this year for sure!
Massive thank you to both of you!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Met Marcus today at his shop… been…

Met Marcus today at his shop… been saving for a long time for a watch of a life time. I was really worried about getting scammed and ripped off…
Imeadiatley Marcus put us at ease and didn’t try and over sell us… genuine honest guy…!!! I did spend a little too much but that is Rolex for you… lol…
Would RECOMEND Marcus 100%… lovely genuine guy….

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Dealt with Marcus and he was great. I part exchanged my watch, and got a good price for it. Marcus found me the watch I wanted straight away, picked it up a few days later and it was perfect 👌. Very quick responses, various payment options, great company to deal with. Would highly recommend

6 December 2025
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

I had a great experience purchasing my watch from Sweeping Hands. From the initial enquiry through to completion, the service was professional, knowledgeable and completely stress-free.

Marcus and Henry were extremely helpful, communicating clearly and offering honest guidance without any pressure. The watch was exactly as described, competitively priced, and handled with care.

I wouldn’t hesitate to recommend Sweeping Hands and will definitely use them again.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Best in the area

Great experience dealing with Marcus and Henry, chanced my arm popping in and wasn’t sure if I needed an appointment but they were very accommodating from the off! I asked them to help me with sourcing my dream watch (16610LV Kermit) and they gave me an idea of what price to expect etc. After selecting one of the options they sourced, they offered me a very fair price for my Wimbledon on a partx. The whole process was very quick and straight forward, would definitely use again and recommend to anyone looking into them. The shop is local to Brighton and both their prices and service was miles better than any of the other watch shops in the area (I’ve been through most of them!).

Thanks again fellas, all the best for 2026!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Marcus & Henry were extremely helpful…

Marcus & Henry were extremely helpful when supplying my latest timepiece. Both guys went above and beyond, especially when dealing with out of hours messaging. Their knoledge and guidance made the process extreamly straightforward. I will certainly be visiting Sweeping Hands again when it comes to sourcing/supplying my next watch.

10 December 2025
Unprompted review

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