Sweet Bee Organics Reviews 

430
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and effectiveness of the natural products, noting how wonderfully they soothe the skin and significantly improve their nightly sleep without any trouble. People additionally point out the outstanding customer support team and the charming, careful packaging that makes receiving orders a wonderful daily delight. However, some people mentioned significant issues regarding unexpected delivery delays, missing tracking updates, and excessively long waiting times for packages. A few consumers also noted occasional problems with an unusual product consistency, unpleasant smells, or items arriving melted during transit.

What people talk about most

Product

Customers had positive experiences with product, noting that the magnesium butter and sleep salves help them... See more

Quality

Customers consistently note positive experiences with quality, praising the effective and high-quality... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and polite interactions with... See more

User experience

Users describe positive interactions with user experience, highlighting how wonderful and calming the nightly... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Totally love Glow, it really does make my skin look and feel hydrated and glowing. Not sure about African soap, as I need to use a different cleanser for my eyes - they water when it gets close. Othe... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery and perfectly packaged. And fantastic, effective, high quality products. I love the summer stillness magnesium deep sleep. For me this is the best one, and the most effective helpin... See more

Company replied

Rated 5 out of 5 stars

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, f... See more

Company replied

Rated 5 out of 5 stars

Your magnesium foot butter is literally my go to life saver. I am peri menopausal and adhd and I can't sleep without it and it's completely got rid of my morning anxiety and panic! If I run out I'm ba... See more

Company replied


Company details

  1. #168 of 274 best companies in Vitamin & Supplements Shop
  2. #137 of 234 best companies in Fitness and nutrition
  3. #155 of 257 best companies in Health and beauty shop

Written by the company

At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.6

All reviews

(430)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

Looking Forward For My Bundles To Come So Excited

I was looking at the wonderful products that your company has and took my time looking and reading. Then I saw a bundle I really caught my eye and Im ordering the Discovery Bundle try them out and will be ordering more later in the future. I will recommend the new products and will definitely pass them on to other friends. Thank you for talking and answering my my questions 😊😊

4 August 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Virginia,
This is such a lovely review to read, thank you so much for sharing!
We cannot wait for you to receive your Discovery bundle and if you have the time we would love to know what you think.
I am so pleased to see you had a fantastic experience with the team and your questions were answered, we are always here to help should you need us.

Your support means the world to us, thank you for being a huge part of our wonderful community.

Warm wishes
Jennifer

Rated 1 out of 5 stars

Don’t waste your money on sweet sleep, magnesium butter

I used sweet sleep, magnesium butter as directed under my feet and along my calves for a comfortable night sleep. It did not work at all! And it left my hands sticky and greasy for a while. At least I wore socks over my feet, so it didn’t mess up my sheets. But I would not recommend this product to anyone.

22 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Evangelina,
Thank you for sharing your review, We appreciate you giving us a try and are truly sorry to hear that you are not satisfied with your purchase.
It's important to remember that Sweet Sleep is a topical supplement, not a medication, so it may take a little longer to show results. While some customers report feeling the benefits within a few days, others find that consistent use over the course of one to two weeks helps their body adjust to the new magnesium levels. I encourage you to continue using it for a bit longer, as perseverance often leads to noticeable benefits.
We advise using a grape sized amount spread evenly on your feet and areas with thicker skin to aid absorption. If you notice a sticky residue, this may mean you are using a little too much.
I am struggling to locate an account under your name. Please feel free to email us at hello@sweetbeeorganics.co.uk so we can assist you further.

Warm wishes
Jennifer

Rated 5 out of 5 stars

Great customer service

Great customer service. For years I have struggled with restless leg syndrome. So hard to get to sleep. First one leg would be affected for 45 minutes. Then the next one for 45 minutes. I tried bracing them against each other. That may help for a little bit until I relaxed. Then my daughter told me about Sweet Bee’s Magnesium Butter. I rubbed it on my feet and calves. Game changer. Sleep improved. Falling asleep greatly improved. So now, I don’t go to bed without it. When I use it, I don’t even know I have restless leg anymore. It also helps little ones relax and go to sleep. I have a couple grandkids that have active minds and sometimes can’t settle down. They love it too.
Thank you. Thank you!

Pat H.

28 April 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Pat,
This is such amazing feedback! We are over the moon you have finally managed to find some relief in your restless legs, we know how debilitating that can be and are honestly honoured we have been able to help you finally have the rest you deserve.

Also fantastic to hear how Sweet sleep is also helping your precious little people relax for bedtime too. Your support means the world to us.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Fantastic products that really do wirk

Have been using these products for a few years and couldn’t be without the sleep butter. It is amazing and really does work helping me to sleep much more deeply. I also love the elderberry elixir as it has helped keep germs away. I recently contacted customer services and had great service from Lovelyn. Can highly recommend this company and their fabulous products.

1 August 2026
Unprompted review
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Reply from Sweet Bee Organics

Thank you so much for taking the time to share this! We are thrilled to hear that the sleep butter gives you that deep, restful sleep and that our Elderberry elixir is keeping you healthy.
I will be sure to pass your kind words along to Lovelyn, she will be absolutely delighted to hear she made your experience so positive.

We truly appreciate your support over the years!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Love all these products

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, facial oil and glow, has changed my life. The magnesium butters are delightful - improving my well-being both mentally and physically. Thank you sweet bee!

25 July 2026
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Reply from Sweet Bee Organics

Hi Julie,
Reading this absolutely made our day! thank you so much for sharing.
We are incredibly happy to hear that our African black soap cleanser, facial oil, and glow have brought relief to your sensitive skin and truly changed your life. It is wonderful to know that our Sweet sleep magnesium butter is boosting both your mental and physical well being too.

Thank you so much for being a part of the Sweet Bee family and for sharing your beautiful journey with us!

Warm wishes
Jennifer

Rated 5 out of 5 stars

Beautiful product delivered on time and…

Beautiful product delivered on time and well packaged.

25 July 2026
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Reply from Sweet Bee Organics

Hi Nancy,
Thank you so much for the lovely review! We are delighted to hear that your order arrived safely, on time, and that you are happy with the product. We truly appreciate your support!

Warm Wishes
Jennifer

Rated 5 out of 5 stars

The customer service is both fast and…

The customer service is both fast and reliable.

1 August 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Bello,
Thank you so much for this wonderful feedback! We pride ourselves on providing quick and helpful support, so it is fantastic to hear that you had such a smooth experience with our team. We truly appreciate your support!

Warm wishes
Jennifer

Rated 5 out of 5 stars

I bought the Sweet Sleep Magnesium…

I bought the Sweet Sleep Magnesium Butter out of desperation. I was ready to do anything to get a good night's sleep. I used it for the first time last night, and I honestly slept like a baby. I'm recovering from a total knee replacement, and sleep has been elusive. My legs were cramping and jumping around all night. After using the Sweet Sleep Magnesium Butter for the first time, I didn't have any cramping or leg movement. This is a game changer. Sleep aids were of no help. I just felt like I was walking through Jell-O all day long. The Customer Service is amazing. I received a notice that my package was delivered, and it wasn't. I contacted Customer Service, who sent me a picture of the package at my next-door neighbor's front door. She brought it over to me after I texted her about it.

30 July 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Roberta,
Thank you so much for sharing this with us, recovering from a total knee replacement is such a heavy journey, and we cannot emphasise how happy we are that our Sweet Sleep Magnesium Butter gave you that much needed, cramp free rest. Skipping that "walking through Jell-O" feeling from sleep aids is a massive win!
We are also so glad our customer service team could track down your package with your neighbour so quickly. Thank you for trusting us during your recovery.

We are sending you warmest wishes for a smooth and speedy healing process!
Jennifer

Rated 5 out of 5 stars

Outstanding Customer Service

Attentive and helpful customer service. They really went the extra mile to track down my order; really very professional and friendly. Highly recommend. The product is carefully wrapped and packaged.

30 July 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Victoria,
Thank you so much for this outstanding review! We always aim to go the extra mile for our customers so it is wonderful to hear that our team's efforts to track down your order felt truly professional and friendly.
We also take great pride in making sure your items arrive carefully wrapped and packaged, so we are thrilled that you noticed.
Thank you for your high recommendation and support!

Warm wishes
Jennifer

Rated 5 out of 5 stars

Sweet Be... As good as, as it looks and feels even better

You can tell that the products are made with 100% organic ingredients and they are blended with a sense of care and consideration for the customers I had an issue with regards to a subscription and when I express this to customer service, I got back a clear explanation as well as an apology which felt sincere. Great wonderful impactful products and good customer service I will be back

30 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Lu,
Thank you so much for this beautiful feedback! We truly pour our hearts into sourcing 100% organic ingredients and blending them with deep care for our community, so it means the world to know you can feel that quality. While we always aim for things to go smoothly, mistakes can happen. I am so glad our team could provide you with a clear, sincere resolution to your subscription issue.
We are incredibly grateful for your trust and cannot wait to welcome you back!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

The BEST!!!

Following major surgery i was/am in desperate need of some quality sleep. After using the 'Sweet Sleep' (the scent is lemons and strawberries with a touch of sherbert to me) for several nights now, i can confirm it is truly amazing and REALLY, REALLY works. A total game changer for me. Not only that, the customer experience is second to none. After an issue with Royal Mail, i had to contact Sweet Bee contact customer service and Dani was simply the BEST. She geniunely wanted to help and was simply amazing. When people are that good and that keen to make your experience a positive one, it helps restore your faith in human nature. Thank you Sweet Bee and especially Dani. PS: the sleep mask also gets top marks!

29 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Claire,
Reading this absolutely touched our hearts! Recovering from major surgery is a huge physical and emotional mountain to climb, and we are incredibly grateful that our Sweet Sleep magnesium butter could step in as a game changer to give you that vital healing rest. Your description of the scent lemons, strawberries, and sherbet is absolutely delightful!
We are also incredibly proud of Dani for turning a frustrating Royal Mail issue into an experience that restored your faith in human nature. I will make sure she gets to see this beautiful shoutout today it will mean the world to her. Thank you for your kindness, enjoy your comfy sleep mask, and we wish you a very smooth and steady recovery!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

AMAZING Customer Service

My experience with Lovelyn has been amazing. Unfortunately the package was delivered to the incorrect address. Lovelyn worked to track the package and provide the delivery photo which showed the house number, but there were no homes in my community that matched the address. That didn't leave any way to retrieve the package, so Lovelyn escalated the situation and placed a re-order on my behalf. I'm looking forward to receiving the product and leaving another review about how wonderful the product, service, and overall experience have been.

28 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Janis,
Thank you so much for taking the time to share your experience with us! While we are so sorry that your original package went missing due to a delivery mix up, we are incredibly glad that Lovelyn was able to step in, track it down, and get a replacement ordered for you right away. Your patience and understanding mean the world to us while we sorted this out. We hope you love your new shipment and we are always here if you need any help.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Sweet Bee Organics representative Guile…

Sweet Bee Organics representative Guile Convento was AMAZING! She was polite, patient and extremely helpful getting my order placed and confirming that I had ordered the correct scent on the items I purchased. Their Sweet Sleep Magnesium Butter is life changing!

28 July 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Kelly,
This is wonderful! thank you so much for sharing.
Guile is an incredible member of our team and will be over the moon to receive this feedback. We are so happy to read you love your Sweet sleep magnesium butter and that it is life changing for you, this is why we do what we do.

Thank you for being a part of our wonderful community.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. I found out about the product through a healthcare professional's recommendation. I had a question regarding the sleep magnesium product that I couldn't find an answer to on my own. Mira responded quickly and gave a detailed explanation, including the time I asked. I am excited to receive my order.

23 July 2026
Unprompted review
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Reply from Sweet Bee Organics

So glad to hear our lovely chat assistant Mira responded so quickly and well! Also honoured a healthcare professional recommended us - thank you for writing this 🙏

Rated 5 out of 5 stars

5-Star Customer Service Review

I was experiencing issues with the shipping carrier before reaching out to Sweet Bee Organics customer support. I received an immediate response, a clear plan to resolve the situation, and had my products in hand within a week of my initial contact. They even followed up afterward to ensure my package had arrived safely.

I have always been incredibly satisfied with every product I’ve purchased—I truly love them all. After this exceptional customer service experience, I can confidently say I’m a customer for life!

Thank you, Sweet Bee Organics, for not only creating amazing products but also providing 5-star customer service!

17 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Megan,
Thank you so much for taking the time to share this lovely review!
We are absolutely thrilled to hear you received such fantastic service from the team after the carrier issues. We always strive to provide the best service possible to ensure your experience with us is nothing but the best.

We are truly honoured to have you as a customer for life, and your support means the world to us.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Best Custer Satisfaction with Great Products

While I've had some difficulties with my packages arriving melted, Sweet Bee Organics has replaced my shipment first and when that same shipment came melted again Sweet Bee Organics upgraded my order to a full size order to try and stop the melting and sent it out again. They have never once questioned me about what happened in order to fix the shipment. It has never been a hassle. I absolutely love my Sweet Sleep Magnesium Butter as I have severe insomnia and chronic pain syndrome for over 13 years. I have not slept more than 2-3 hours in that 13 years. My first night trying Sweet Sleep Magnesium Butter and I slept for over 8 hours and have been sleeping continuously through the night since I received my Sweet Sleep Magnesium Butter. It is a total game changer.

23 July 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Jennie,
Thank you so much for taking the time to share your incredible story! We are absolutely thrilled to hear that after 13 years of severe insomnia and chronic pain, our Sweet Sleep Magnesium Butter gave you a full 8 hours of continuous restful sleep.
Hearing that our product has been a total game changer for your health makes everything we do worthwhile.
We are also so glad our team could quickly resolve the melting issues for you without any extra hassle. Your comfort and care are always our top priorities.

Thank you for being a part of our community and we wish you many more nights of deep, peaceful rest!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

The products are amazing

The products are amazing. The customer service is great. Wonderful company.

22 July 2026
Unprompted review
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Reply from Sweet Bee Organics

Hi Diane,
Thank you so very much for your lovely comments!

We are honoured to be able to serve you and thank you so much for your support.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Beautiful packaging

Beautiful packaging. Calming scent. Well made products. Will be purchasing again

14 July 2026
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Reply from Sweet Bee Organics

Hi Faye,
Thank you so much for this lovely review.

We are thrilled to read how happy you have been with your experience with us, your support means the world to us and we are honoured to be able to serve you.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Brilliant products

Brilliant products. Consistently fantastic quality. Great sales staff....ie. if you have a problem they don't leave it until resolved . Can't praise this wonderful company enough 💗

14 July 2026
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Reply from Sweet Bee Organics

Hi Jacquie,

Thank you so much for this amazing feedback and your support.

We are so happy to hear you have had a great experience with us this is exactly what we would hope for our wonderful customers, we are always available should you need any help or advice.

Thank you for being a part of our beautiful community.

Warmest wishes
Jennifer

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