Sweet Sensations Reviews 258

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product quality, highlighting the freshness and deliciousness of the sweets, with many appreciating the wide selection available. The delivery service is frequently mentioned as swift and efficient, with orders often arriving quickly and well-packaged. People also found the ordering process easy and convenient. However, some customers reported issues with their orders, specifically mentioning receiving some broken items or products that did not meet quality standards.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently praising the great selection of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the swift and quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high standard and freshness of the... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the efficiency and speed of order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put through a large order of sweets for our wedding cart this morning at 10:30am and it was hand delivered to my address at 20:16pm this evening! The same day!! Absolutely amazing, such a great expe... See more

Company replied

Rated 5 out of 5 stars

Very easy to use website and great to be able to custom make. The packaging is gorgeous and delivery is swift. I like that Sweet Sensations communicate when item is dispatched. I would recommend.

Company replied

Rated 5 out of 5 stars

Delighted with my order, everything came well packaged and in good date. Was delighted to have received discount codes to help save on my orders. Would like to see a broader range of treats especially... See more

Company replied

Rated 5 out of 5 stars

Top quality service and products. We ordered twice and no disappointment, delivery was quick, sweets are addictive and we will surely order again. Great company and happy customer here.

Company replied


Company details

  1. Sweet shop
  2. Confectionery

Written by the company

We are online sweet shop that specialises in pre-mixed and customisable sweet bags. We also stock various American candy, crisps, drinks & chocolate products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

I don't even have it yet

I don't even have it yet! Delivery takes far too long, I have had items delivered quicker which are coming from farther away

27 November 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Antonia,

We have seen from your tracking that you order was delivered this morning.

We're very sorry for the delay in the package getting to you. This was an An Post issue.

We have refunded you the cost of shipping that you paid.

We hope that you enjoy the sweets & that you will give us another chance to regain your trust in the future.

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Love Sweet Sensations

Love the selection, they always send out the Sweets as fast as they can, and they are always amazing, Love Sweet Sensations

27 November 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Stephen,

Thank you so much for your recent order & for taking the time to leave us such a lovely review!

We're so glad to hear that you were happy with our prompt delivery & that you thought our sweets were amazing. We take great pride in providing the tastiest sweets for our customers.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

yummy yum yum yum

16 November 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Katie,

Thank you so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you thought your sweets were yummy. We take great pride in providing the tastiest sweets for our customers.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

These are the sweetest

These are the sweetest (but not sickeningly) and lightest doughnuts I’ve ever had. I love they are local. Amazing!
I’m not sure if they are expanding, or moved. I visited the location on Vista near Cassia and Kootenai. We will definitely be back!

14 November 2023
Unprompted review
Sweet Sensations logo

Reply from Sweet Sensations

Hi Katy,

Unfortunately we're confident that this review was for a different company.

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Gorgeous sweets

Gorgeous sweets, huge variety to choose from and all absolutely delicious. I love fizzy sweets and these are by far the tastiest, pure quality sweets I've had in years. I've already ordered a 3rd kilo!! Beautiful presentation too, would make a lovely gift for anyone with a sweet tooth. 😋

24 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Niamh,

Thank you so much for your recent orders & for taking the time to leave us a review!

We're so glad to hear that you loved our delicious, premium quality fizzy sweets & that you were impressed with our huge variety that we offer.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars
Sweet Sensations logo

Reply from Sweet Sensations

Hi Brian,

Thank you so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our prompt delivery.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Sweets arrived on time packed perfectly…

Sweets arrived on time packed perfectly and were delicious

24 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Conor,

Thank you so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our efficient delivery & our delicious sweets.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars
Sweet Sensations logo

Reply from Sweet Sensations

Hi David,

Thank you so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our Fizzy Mix & fast delivery.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Sweets are gorgeous

Sweets are gorgeous. Great value for money. Favourite is the bon bons. Fast delivery. Will definitely order again. 😊

19 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Janet,

Thank you so much for your recent order & for taking the time to leave us such a lovely review!

We're so glad to hear that you were satisfied with our yummy sweets (especially the bonbons), value for money & our fast delivery.

We look forward to your next order😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Arrived fast

Arrived fast. Lovely selection of sweets. Kids very happy.

18 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Alan,

Thank you so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery, our selection of sweets & that your kids enjoyed them.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Super quick delivery with quality…

Super quick delivery with quality sweets .

12 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Declan,

Thank you for your continued support & for taking the time to write us another lovely review!

We're so glad to hear that you were happy with our fast delivery & our premium quality sweets.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Excellent

Very quick and reliable. Will definitely be using sweet sensations again!!

10 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Louise,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery.

We hope you enjoyed the honeycomb Yorkie's & we look forward to your next order😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

My delivery was fast and in great…

My delivery was fast and in great packaging

3 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Aaron,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery and strong packaging.

We hope you enjoyed your sweets😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

They gave me an extra lolipop

They gave me an extra lolipop, kindness abound❤️

2 October 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Shane,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with the freebie that we gave you with your order. We hope that you enjoyed your sweets and crisps😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Exceptionally quick in delivery and my…

Exceptionally quick in delivery and my kids were delighted with the selection of sweets I bought them. Highly recommend.

28 September 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Siobhan,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery & that your kids enjoyed our delicious sweets.

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Amazing

Amazing! Quick delivery and yumm sweets!

27 September 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Rachel,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery & our yummy sweets. We take great pride in providing our customers with the freshest & tastiest sweets around!

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Quick delivery and contacted in…

Quick delivery and contacted in relation to order and sorted issue quickly and easily. definitely recommend and will order again soon

15 September 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Phillip,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with our fast delivery & customer service.

We look forward to your next order😊

Regards,

Sweet Sensations Team.

Rated 1 out of 5 stars

It’s bad not wroth buying

It’s bad not wroth buyin waste of money don’t bother

15 September 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Ben,

We are very disappointed and shocked to read your 1-star review as you didn't reach out to us directly about your issue before writing this review. As you can see from our other reviews, we never have gotten a review like yours and we are quite perplexed as to what the issue is exactly. We have reached out to you directly via email but have gotten no response to date. We would love to know what was the issue with your order that made you write such a disheartening review. Reviews like these are really damaging to small businesses like ours. We would be grateful if you could provide us with more information please. You can contact us by email to info@sweetsensations.ie.

Regards,

Sweet Sensations Team.

Rated 5 out of 5 stars

Delicious so yummy I actually ate the…

Delicious so yummy I actually ate the whole bag in a week thx so much

27 August 2023
Sweet Sensations logo

Reply from Sweet Sensations

Hi Sallyann,

Thanks so much for your recent order & for taking the time to leave us a review!

We're so glad to hear that you were happy with the great taste of our sweets. We take great pride in providing our customers with the freshest & tastiest sweets around!

We hope to see you again soon😊

Regards,

Sweet Sensations Team.

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