Sweet Side of Sweden Reviews 

15
TrustScore 3.5 out of 5

3.5

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Company details

  1. Sweet shop

Written by the company

Swedish candy, chocolate and snacks at super affordable prices 🍭🍫🇸🇪 We ship globally 🌍 An original brand by Nordcom Group Inc.


Contact info

3.5

Average

TrustScore 3.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.5

All reviews

(15)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

2 Months order has not shipped.

I ordered from them Feb 15th. They charged me but weeks pass and my order doesn't ship. I emailed them on March 7th, they never respond. It is now March 21st and I have heard nothing, and my order still has not shipped.

15 February 2024
Unprompted review
Rated 4 out of 5 stars

Thanks for your prompt attention and…

Thanks for your prompt attention and delivery of my order. The order was perfectly filled in reasonable time. Sweet Side has product I cant find anywhere else.

26 November 2023
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you for your kind words!
We're trying our best to keep as many items available as possible.
Sorry for the late respons!
We're happy to have you!

Rated 1 out of 5 stars

Disgraceful customer service.

Disgraceful customer service.
Order placed 14th December and confirmation received.
Since then no update on shipment of my order and I am £55 out of pocket.
I'm furious and disappointed.

27 December 2023
Unprompted review
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Hello Stuart.
I did respond to your message in our inbox, however it was one day after your review and we're actually grateful for your feedback, i do hope you got to enjoy your candy in the end.
Thanks once again for your review!
Best regards //Dennis

Rated 5 out of 5 stars

Amazing experience

I could not recommend this company more. Had a snag due to a shipping issue but I have never dealt with people more passionate or helpful in any company I have dealt with. Items arrived perfectly and I am so pleased as they are difficult to buy anywhere else. I couldn’t credit this company more, they were amazing.

21 December 2023
Unprompted review
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you so much for your beautiful review!
We're more than happy to do our best when it comes to our customers and their candy!
We hope to hear from you again!
Best regards //Dennis

Rated 5 out of 5 stars

Excellent team!

Delivery was slightly longer to UK but the great and friendly customer service from Dennis really made up for this. Excellent business and will 100% be buying more in the future. Thank you Sweet Side of Sweden!! :)

19 December 2023
Unprompted review
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you for a fantastic review!
We hope to hear from you again, hopefully with a bit faster shipment to the UK.
Best regards //Dennis

Rated 3 out of 5 stars

Great selection but their delivery…

Great selection but their delivery takes too long

27 November 2023
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you for your honest review!
We're always trying our best to get our shipments out faster than usual, sometimes it's in our hands, sometimes it's not.
We do hope that you got to enjoy your candy in the end!
Once again thank you and have a nice day //Dennis

Rated 5 out of 5 stars

Just perfect!

17 October 2023
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you! We're very happy to hear that you liked it!
Have a nice day! //Dennis

Rated 5 out of 5 stars

Responsive

Responded in a friendly helpful manner to questions in advance, and after, the order. Letting me know what was happening when an issue arose outside the control of either of us.

17 September 2023
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you for your very kind review. We take great pride in our ability to keep our customers up to date with as much as possible. Best wishes //Dennis

Rated 5 out of 5 stars

Well done

Accurate, and relatively fast delivery

2 August 2023
Sweet Side of Sweden logo

Reply from Sweet Side of Sweden

Thank you so much for your kind review and i hope we'll see from you again!
Best wishes //Dennis at Sweet Side of Sweden

Rated 5 out of 5 stars

Ridiculously delicious!

Omg the candy was sooo nice im hooked😍 shipment came fast and holy smaccarony im definetelly ordering here again thank god for this website! Easily the my favorite goto when ut comes to swedish sweets!😎😋💯

5 August 2023
Unprompted review

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