I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
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See what reviewers are saying
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
The products are genuinely life changing. I have more independence with FreshWipes than I’ve had for quite some time. In addition, customer service is stellar! Anytime you interact with someone from t... See more
Company details
Written by the company
FreshWipes make extra Large, Adult Sized, Antibacterial and Biodegradable Body Hygiene Wipes. Available in Fresh Grapefruit, Coconut and Unscented editions.
Contact info
Unit 6 StoneCross Business Centre, Lewes Road, BN8 6BN, Laughton, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
4.5
Excellent
428 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received on time
Received on time. Great product, easy and leaves you clean
4 July 2022
Unprompted review
Reply from FreshWipes Ltd
So glad you're happy with our wipes! Thanks for your lovely review 😎🥰💖😍
Reply from FreshWipes Ltd
awww thanks so much! Thank you for your lovely review 😍💖🥰😎
Reply from FreshWipes Ltd
Excellent news! Thanks so much for leaving us a review 😍💖🥰😎
Very very good product
1 July 2022
Reply from FreshWipes Ltd
Thank you so much, glad you like them! 😎🥰💖😍
Brilliant for a quick wipe down
Brilliant for a quick wipe down. I always have them in the house and would recommend them to anyone.
1 July 2022
Reply from FreshWipes Ltd
This is great news that you would recommend us to anyone yippee!! Thanks for taking the time to leave us a lovely review 😍💖🥰😎
Always an excellent service just…
Always an excellent service just waiting to try the shampoo cap
1 July 2022
Reply from FreshWipes Ltd
Ahhh fabulous thank you! Do let us know what you think of the caps when you have tried them. Thank you for your lovely review 😎🥰💖😍
Excellent Customer Service
My order arrived today and unfortunately it was wrong. I e mailed the company straight away and within seconds I got a reply, an apology and the offer of the correct order being sent out and I can keep the wrong order as a gesture of goodwill. This is what I call excellent customer service and I will certainly continue to support this company as their products are brilliant.
28 June 2022
Unprompted review
Reply from FreshWipes Ltd
Awww thank you so much for your review. I'm so sorry we got your order wrong, but I'm glad we could put things right and that you were happy with the outcome. Also happy to hear you love our products! Yey! 😍💖🥰😎
I am a regular customer of FreshWipes and have found them to be incredibly handy especially in hot weather. A quality product that does an excellent job.
I am a regular customer of FreshWipes
24 June 2022
Unprompted review
Reply from FreshWipes Ltd
So glad you're pleased with them!! Some of our customers like to keep them in the fridge during the warmer weather to make them even more refreshing! Thank you so much for your review and for being an amazing customer! 😎💖🥰💕✔️
Clean
I'm not always able to get in the bath or shower. These wipes have made life a little easier when times are tough. Fresh and clean and no matter what.
10 June 2022
Reply from FreshWipes Ltd
Ahh we are so happy to hear that we are making life a little easier for you, thank you for your lovely review 💖🥰💕😍
Reply from FreshWipes Ltd
Thank you for your review, so glad you like them! 😍💕🥰💖
Reply from FreshWipes Ltd
Thanks so much for your review, so happy you're pleased! 💖🥰💕😍
Reply from FreshWipes Ltd
Awww so happy you like them!! Thanks so much for taking the time to leave us a review! 😍💕🥰💖😎
Freshwipes have been a great addition
Freshwipes have been a great addition to my wife who is disabled and can't bathe as normal .The grapefruit wipes gives her a fresh feeling ideal for her.Highly recommended .
7 June 2022
Reply from FreshWipes Ltd
Yey so happy to hear you would recommend us! Thanks for taking the time to leave us a review! 😎💖🥰💕
Brilliant
These are so good & especially great if you are unable to shower daily.They leave you feeling clean & fresh.
7 June 2022
Reply from FreshWipes Ltd
Fab news that you are pleased with our wipes! Thanks for taking the time to leave us a lovely review 💕🥰💖😎
Excellent for disabled people
l have mobility problems and there are days when l just cannot shower. On such days these wipes are great for making me feel fresh and clean. l love the grapefruit aroma
7 June 2022
Reply from FreshWipes Ltd
Thank you so much for your lovely review, so happy to hear you are pleased with our wipes! 😍🥰💖💖💕
I much prefer the unscented version.
3 June 2022
Reply from FreshWipes Ltd
Thank you for your feedback Alison! Our unscented wipes are very popular, we are so glad you like them! 😍🥰💖
Wish I'd known about this product sooner.product is just perfect for my…
This product is just perfect for my needs, and great value for what you get. Being wheelchair bound and in private rented accommodation, with no wet room, it's ideal for me. Easy to use, wet wipes just enough so not dripping everywhere, but moist enough to clean your whole body, as the wipes are large in size. A pleasant hint of coconut that isn't too overpowering. And with prompt despatch and delivery, a truly professional service.
2 June 2022
Unprompted review
Reply from FreshWipes Ltd
Aww thank you so much for your lovely review! So happy to hear that our wipes are just right for you and you like the coconut scent! have you tried our shampoo caps yet?💖💕🥥🥰
GOOD SERVICE AS ALWAYS
2 June 2022
Reply from FreshWipes Ltd
Awesome news! Thank you for your review 🥰😎🥥💕
Reply from FreshWipes Ltd
So glad you like them Anne, they remind us of holidays 😎 Thank you for your lovely review 💕❤️🥥😎
I have been using these since they…
I have been using these since they first came out and have recommended them to friends. I really like the gentle coconut scent. The delivery is always quick too.
2 June 2022
Reply from FreshWipes Ltd
This is great news, thanks for recommending us we really appreciate it! And good to hear delivery has been quick for you. Thanks for your lovely review 😎😍🥥❤️
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