FreshWipes Ltd Reviews 428

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more

Company replied

Rated 5 out of 5 stars

Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more

Rated 5 out of 5 stars

I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more

Rated 5 out of 5 stars

The products are genuinely life changing. I have more independence with FreshWipes than I’ve had for quite some time. In addition, customer service is stellar! Anytime you interact with someone from t... See more

Company details

  1. Toiletries Shop

Written by the company

FreshWipes make extra Large, Adult Sized, Antibacterial and Biodegradable Body Hygiene Wipes. Available in Fresh Grapefruit, Coconut and Unscented editions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

428 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I’ve dealt with FreshWipes on a few…

I’ve dealt with FreshWipes on a few occasions now, the product is fantastic as is the service.
You can’t better perfection 😊

2 March 2022
Unprompted review
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Reply from FreshWipes Ltd

Awww what a lovely review!! Thank you so much for being such a fab customer 😍🥥💖🥰

Rated 5 out of 5 stars

Excellent Quality

Lovely packaging, the wipes are amazing the fragrances smell gorgeous I particularly love the coconut, the grapefruit one is also very nice. Excellent value for money and helps enormously keeping personal hygiene first and foremost.

2 March 2022
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Reply from FreshWipes Ltd

We are so pleased to hear you love our wipes! Thank you for your lovely review. 💖💕😍🥥😎

Rated 5 out of 5 stars

These wipes are brilliant if a shower…

These wipes are brilliant if a shower isn't possible
The only downside is how cold they are.....

2 March 2022
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Reply from FreshWipes Ltd

Thank you so much for your comment! So pleased you like the wipes. You could always put them in the airing cupboard or under a hot water bottle just before you use them to warm them up! 🥥😍💕💖

Rated 4 out of 5 stars

Issue getting them out of ppacket

Would have been 5 but clearly nno tthought been given to the people like me with arthritic hands. Trying to get a wipe out of packet is a nightmare so may i respectfuly request this issue is looked into??
Apart from that issue product fine, and i am pleased with it, but when you get more out than you need, or cant get 1 out its frustrating to say the least.
Thank you for your reply, but sorry you say you have made it so that pnly one wipe comes out but thats not 100% true as i know and that adds to diffuculty gettinng them.out.Love the product but not the packaging sorry not easy for people like me that they say they are made for!!!!!!

1 March 2022
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Reply from FreshWipes Ltd

Hi Sandra, thanks for taking the time to leave us your review. We are pleased to hear that you like the product but completely take on board your suggestion to make them easier to open. It's something we are working on. We have already improved our folding pattern ensuring that only one wipe comes out each time, and are continually looking for ways to improve so thanks for taking the time to let us know your thoughts. Best Wishes 💦🥥🌱

Rated 5 out of 5 stars

These are amazing

These are amazing. The smell on my skin lasts as long as moisturiser does. They are ao handy for long days, days at the soft play or the gym!

21 February 2022
Unprompted review
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Reply from FreshWipes Ltd

Happy to hear you love them!! We agree, they're perfect for freshening up during long days. Thank you for your review 💖😍😎🥥💕

Rated 5 out of 5 stars

A lovely company

A lovely company
Excellent product really refreshing. Definitely going to grab some more for the summer with our beach trips!

21 February 2022
Unprompted review
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Reply from FreshWipes Ltd

Thank you for your review, we are so glad you like them. Yes they are definitely ideal in warmer weather, some of our customers like to keep them in the fridge to make them extra refreshing on hot days. Roll on Summer! 🥥😍😎💖

Rated 5 out of 5 stars

I love these wipes!

I love these wipes! Having terminal cancer there are days when I just can’t get to the shower. These wipes are amazing, I feel just as fresh as if I’ve had a 10 minute shower. Can’t decide which is my favourite fragrance, they’re both amazing. Highly recommended!

10 February 2022
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Reply from FreshWipes Ltd

Such great news that you love both fragrances and that they make your life a little easier. Thank you for taking the time to write us such a lovely review. 🥰💕😍🥥

Rated 5 out of 5 stars

Does what it says on the "tin." You can…

Does what it says on the "tin." You can clean yourself to an acceptable standard even with mobility issues like myself. Expensive...but you get what you pay for. One wipe will suffice for the whole of the body. They are large, and don't tear.

9 February 2022
Unprompted review
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Reply from FreshWipes Ltd

Thank you for your review! So pleased to hear you are happy with our wipes. Come back soon! 😍❤💖🥥

Rated 4 out of 5 stars

Very refreshing and clensing.

Very refreshing and clensing feel really clean after use and on par with a shower for feeling good.

7 February 2022
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Reply from FreshWipes Ltd

Thank you for review, we are happy to hear that you are pleased with our wipes! 😍🥥💕

Rated 5 out of 5 stars

Excellent Service

From ordering and speed of delivery this company offers a superb service with great products that i find so helpful

2 February 2022
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Reply from FreshWipes Ltd

Thank you so much for your lovely review, great news that you're happy with our service we hope you will be back soon! 💕🥥🥰

Rated 5 out of 5 stars

Great product/service

Can't bathe/shower at the moment after hospital treatment. These wipes are the perfect answer. Large and wet, leave you feeling fresh and clean. One's enough.

Great service and very quick delivery. Couldn't ask for more.

1 February 2022
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Reply from FreshWipes Ltd

Thank you so much for your review. Glad to hear we have helped, wishing you a speedy recovery from your treatment. 💕🥥😊

Rated 5 out of 5 stars

Great service as always.

The wipes arrived in good time and are always well packed. Thank you.

1 February 2022
Unprompted review
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Reply from FreshWipes Ltd

You are welcome! Glad to hear they arrived in good time. Thank you for your review.

Rated 5 out of 5 stars

I have been buying these wipes for sone…

I have been buying these wipes for some time now and always buy in bundles of 5, they are an absolute godsend for me on the days when it’s a struggle to get out of bed to shower due to severe osteoarthritis, I would highly recommend these

1 February 2022
Unprompted review
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Reply from FreshWipes Ltd

Thank you so much for your review, fab news that our wipes are a godsend for you and that you would recommend us.

Rated 5 out of 5 stars

The fresh wipes are a game changer when…

The fresh wipes are a game changer when I do not have the motivation to have a strip wash or a shower and they help keep me fresh they are also good for taking into the office with me so I can freshen up during the day. It avoids the issues with poor personal hygiene which I have suffered from for quite some time it gives me a practical way to freshen up during the day. You have given me my self respect back thank you

1 February 2022
Unprompted review
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Reply from FreshWipes Ltd

Thank you so much for your lovely review, we are so happy to hear that we have made a difference to your days.

Rated 5 out of 5 stars

I feel so fresh when I use the wipes

I feel so fresh when I use the wipes, not being able to get in the bath or shower now these are a god send. So thankyou I will be ordering again.

1 February 2022
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Reply from FreshWipes Ltd

We are happy to hear you will be back soon to order more! So pleased that they make your life a little easier. Thank you for your review.

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