The process was great and easy to use plus having others added via the app. Louise was helpful in my earlier communications with her in seeking advice on what we can do. It would be 5 stars, except t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The process was great and easy to use plus having others added via the app. Louise was helpful in my earlier communications with her in seeking advice on what we can do. It would be 5 stars, except t... See more
Company replied
Very good storage units. Super clean and tidy! The app is easy to use and handy to have access to everything. They have trolley bays and maps to find where everything is. Communication was amaz... See more
Company replied
The app was a bit buggy at the start and I needed the back end support to enter my details; once up and running the app is easy to use. The help on the phone was excellent, very happy with Chris :-... See more
Company replied
Very easy process to book a unit. Easy remote access for removalists and excellent, highly secure unit. Vermin proofed as well. Would highly recommend Swift Storage!.
Company replied
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
Written by the company
Harburg Drive 70, 4207, Beenleigh, Queensland, Australia
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reasonable prices. Good availability. Clean facilities. Excellent Smart App

Reply from Swift Storage - Beenleigh
Very good storage units. Super clean and tidy! The app is easy to use and handy to have access to everything. They have trolley bays and maps to find where everything is.
Communication was amazing, always had a reply very quickly to anything I emailed or texted. Very good customer service.
Everything was very straight forward and uncomplicated.
Would definitely use again! :)

Reply from Swift Storage - Beenleigh

Reply from Swift Storage - Beenleigh
Very easy process to book a unit. Easy remote access for removalists and excellent, highly secure unit. Vermin proofed as well. Would highly recommend Swift Storage!.

Reply from Swift Storage - Beenleigh
the staff are professional to deal with and facilities are neat and clean well looked after

Reply from Swift Storage - Beenleigh
Great location and price , and so easy to set up, enter and exit.

Reply from Swift Storage - Beenleigh
Everything is great, Easy system to use, Assistance on Ph is always fantastic.

Reply from Swift Storage - Beenleigh
Easy to book and secure a storage shed. We love how fresh they look/smell, customer service has been great. Worth the money and highly recommend!

Reply from Swift Storage - Beenleigh
I would definitely give you 5 stars if you had more trolleys , you need more trolleys

Reply from Swift Storage - Beenleigh
My son used this storage and did not have any problems. I have been with him when needing to remove or place back an item from storage and felt that the facility had a very good security system in place

Reply from Swift Storage - Beenleigh
Hassle free sign up and great customer service thank you

Reply from Swift Storage - Beenleigh
Worst storage place I've gone through waited a week to get my codes and then still couldn't access my storage shed didn't use it and they were not helpful at all didn't even get a refund for a shed I couldn't use

Reply from Swift Storage - Beenleigh

Reply from Swift Storage - Beenleigh
Very easy to book the unit and the app has been great. Thank you for the discount too.

Reply from Swift Storage - Beenleigh

Reply from Swift Storage - Beenleigh
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.