Swift Storage - Jimboomba Reviews 28

TrustScore 4.5 out of 5

4.5

Cerina Circuit 27, 4280 Jimboomba, Queensland, AU


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See what reviewers are saying

Rated 4 out of 5 stars

I like the state of the art security system (using an app to access, etc. Your premise at Jimboomba is always clean, tidy. I was a bit disappointed about the $15 price hike on such a small storage l... See more

Company replied

Rated 5 out of 5 stars

The online booking system worked perfectly. We booked a flagstone facility, then changed it to Jimboomba. The lock didn't open, so we were changed to a second locker, all while on the phone with a r... See more

Company replied

Rated 5 out of 5 stars

The security is first class and once you have the app set up everything is totally efficient entering and exiting the facility is a breeze without having to leave your vehicle and fiddle with padlock... See more

Company replied

Rated 5 out of 5 stars

Hi Michael here just wanted to say thanks again to Swift storge I really appreciate your service and time.u put in to keep me.and other members update on our personal stuff and storge. Was always clea... See more

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Boat storage facility
  4. Records storage facility
  5. Caravan Storage Facility
  6. Storage facility

About Swift Storage - Jimboomba

Written by the company

At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.

Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.

We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.

Join our community of satisfied customers and experience the Swift Storage difference today!

🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage

Written by the company

Your space, your way – instant online booking and app access.
Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
🔐 Safe & Secure Storage You Can Trust
State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
📱 Digital-First Convenience
Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
📅 Flexible, No Lock-in Contracts
Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
📍 Convenient Locations Across Queensland
Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
🛠 Exceptional Customer Support
Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
💰 Honest Pricing, No Gimmicks
Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
🌟 Trusted by Thousands
Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.

Contact info

  • Cerina Circuit 27, 4280, Jimboomba, Queensland, Australia

  • 07 3497 5072

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Clean and secure storage with easy…

Clean and secure storage with easy access
Great service with always prompt responses to any queries
Thank you team Swift for a great services 😊

29 September 2025
Unprompted review
Swift Storage - Jimboomba logo

Reply from Swift Storage - Jimboomba

Hi Jana,
Thank you so much for the lovely feedback! We're thrilled to hear you found the storage clean, secure, and easy to access. It's also great to know our team was able to respond promptly and provide the service you needed. We truly appreciate your support — thanks again from all of us at Swift Storage! 😊

— The Swift Storage Team

Rated 5 out of 5 stars
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Reply from Swift Storage - Jimboomba

Hi Joedy,
Thanks so much for your lovely feedback! We're so glad to hear the instructions were simple and that Tony was able to assist you so well over the phone before your booking. We’ll be sure to pass on your kind words to him — it means a lot! If you ever need anything else, we’re just a call away.

— The Swift Storage Team

Rated 5 out of 5 stars

Great experience

Great experience. Very nice facility. Clean, dry and well lit. Love the electronic entry. Was pretty quiet when I moved in so no competition for trollies or lift.

18 June 2025
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Reply from Swift Storage - Jimboomba

Thanks so much for the great review! We're so glad to hear you had a smooth move-in and enjoyed the clean, dry, and well-lit facility. It’s great that the electronic entry and availability of trolleys and lifts made things even easier. If you ever need anything, we’re just a call away!

Rated 4 out of 5 stars

Very simple app to use

Very simple app to use. No padlocked and easy access

13 May 2025
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Reply from Swift Storage - Jimboomba

Hi Lance,
Thanks for the great review! We’re so glad to hear you found the app simple to use and loved the convenience of keyless access. Making storage easy and secure is exactly what we aim for. Let us know if you ever need anything!

Rated 4 out of 5 stars

4out of 5 ain’t bad.

I like the state of the art security system (using an app to access, etc. Your premise at Jimboomba is always clean, tidy. I was a bit disappointed about the $15 price hike on such a small storage locker that I rent. I do feel confident that choosing your storage facility was a good choice. Thanks.

26 May 2025
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Reply from Swift Storage - Jimboomba

Hi Amanda,
Thank you so much for your feedback. We're really glad to hear you're happy with the state-of-the-art security and the cleanliness of our Jimboomba facility — we work hard to maintain both to a high standard.

We completely understand your concern about the recent price increase, especially for a smaller unit. Price adjustments are never made lightly and are only introduced to help us maintain the level of service, security, and upkeep you’ve come to expect.

We truly appreciate your support and are glad to hear you still feel confident in your choice. If you ever have any questions or need assistance, our team is always here to help.

Warm regards,
The Swift Storage Team

Rated 5 out of 5 stars

The online booking system worked…

The online booking system worked perfectly. We booked a flagstone facility, then changed it to Jimboomba. The lock didn't open, so we were changed to a second locker, all while on the phone with a representative. Her service was exceptional.and the refund from Flagstone was Done yesterday

24 May 2025
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Reply from Swift Storage - Jimboomba

Hi Allan,

Thanks so much for your review! We’re glad to hear the online booking process went smoothly and that our team could quickly help with the switch and locker access. It's great to know the refund was sorted and you felt supported throughout — we’ll be sure to pass on your kind words to the team. If you ever need anything else, we're just a call away!
The Swift Storage Team

Rated 5 out of 5 stars

It is all online and works extremely…

It is all online and works extremely well. It is all so easy and very professional.

17 April 2025
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Reply from Swift Storage - Jimboomba

Hi Susan,
Thanks so much for your 5-star review! We’re thrilled to hear you found the online process easy and professional. We really appreciate your feedback!

– The Swift Storage Team

Rated 5 out of 5 stars

Hi Michael here just wanted to say…

Hi Michael here just wanted to say thanks again to Swift storge I really appreciate your service and time.u put in to keep me.and other members update on our personal stuff and storge. Was always clean and tidy.we will use u guys again in the future.and we let all families and friends that u are a number one storge.have a wonderful day and many years.to come your sincerely Michael Bennion

15 August 2024
Unprompted review
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Reply from Swift Storage - Jimboomba

Thank you so much for the five-star review, Michael! We truly appreciate your kind words and are delighted to hear that you valued our service and the cleanliness of our facilities at Swift Storage - Jimboomba. Keeping our customers informed and their belongings secure is a top priority for us. It’s wonderful to know that you would choose us again and recommend us to your family and friends. We look forward to serving you in the future. Have a fantastic day and thank you for being such a valued member of our community!

Rated 5 out of 5 stars

Happy customer!

First time using the app so couldn’t figure out Bluetooth issues but Louise was amazing and walked me through the process and guided us through all the steps. From then on simply smooth sailing!
Very impressed with the quality set up!

17 March 2025
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Reply from Swift Storage - Jimboomba

Thank you for the fantastic review, L Mac! We’re so pleased to hear that Louise was able to help you navigate the initial Bluetooth issues and make your experience with our app smooth and straightforward afterward. We strive to provide supportive and effective assistance, and it’s wonderful to know that we’ve met your expectations. We’re also thrilled that you’re impressed with the quality of our setup at Swift Storage - Jimboomba. Thank you for choosing us, and we look forward to continuing to serve you with the same high standards.

Rated 5 out of 5 stars

Great communication by Louise on the…

Great communication by Louise on the phone
Made booking very easy
Thank you Louise

11 February 2025
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Reply from Swift Storage - Jimboomba

Thank you for the five-star review, Andrew! We’re thrilled to hear that Louise was able to make your booking process smooth and easy through great communication. Providing excellent customer service is a top priority for us, and it’s wonderful to know that Louise helped make your experience a positive one. Thanks for choosing Swift Storage - Jimboomba and for taking the time to acknowledge Louise’s efforts!

Rated 2 out of 5 stars

Less Tech

Hi, I dislike having to use the APP for everything onsite, the gates and doors are fine but the Lifts I find Awkward,

7 January 2025
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Reply from Swift Storage - Jimboomba

Thank you for sharing your concerns. We’re sorry to hear that the app-controlled features, particularly the lift operation, have not met your expectations. We understand that convenience is key, especially when handling heavy loads. Please know that access to level one is controlled via the app for enhanced security reasons, ensuring that only authorized users can access certain areas. We appreciate your honest feedback as it helps us evaluate and improve our technology. We’re glad to hear that you decided to stay with us after our conversation, and we are committed to enhancing your experience. We look forward to your updated feedback and hope to make your interactions with our facilities more enjoyable.

Rated 5 out of 5 stars

So simple and easy

8 January 2025
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Reply from Swift Storage - Jimboomba

Thank you for your review, Matthew! We’re thrilled to hear you found the process so simple and easy. Making storage stress-free is what we aim for.

Rated 5 out of 5 stars

Easy & accessible storage units.

Easy am& accessible storage units.
Very easy to rent with no hassles

8 January 2025
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Reply from Swift Storage - Jimboomba

Thank you for your kind words, Michelle! We’re so glad to hear you found our storage units easy and hassle-free to rent. Providing a seamless and accessible experience is what we strive for.

Rated 5 out of 5 stars

Sense of security.

The security is first class and once you have the app set up everything is totally efficient entering and exiting the facility is a breeze without having to leave your vehicle and fiddle with padlocks. Happy with the whole setup.

6 January 2025
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Reply from Swift Storage - Jimboomba

Thank you for your fantastic feedback, Stephen! We’re so glad to hear you’re happy with the security and found the app and entry process efficient. Making storage as convenient and secure as possible is our goal, so it’s wonderful to know you’ve had such a positive experience.

Rated 5 out of 5 stars

Quick and easy access using the app and…

Quick and easy access using the app and not having to worry about loosing keys.

26 November 2024
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Reply from Swift Storage - Jimboomba

Thank you for your feedback, Bryan! We’re so pleased to hear you enjoyed the quick and easy access with the app—it’s great not having to worry about keys, isn’t it?

Rated 3 out of 5 stars

"old fashioned" KEY.

I would prefer to have an "old fashioned" KEY. The problem with digital entry and exit is that 1. If the power goes off my container is either open to the public or closed so I can't get to it. 2. If I lose my phone, I have lost all ability to get into my storage unit at all.

7 November 2024
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Reply from Swift Storage - Jimboomba

Thanks for sharing your thoughts with us, Patricia. We understand your preference for a traditional key, and we're sorry for any inconvenience the digital access may have caused. Our contactless entry system is designed for ease and security.

For your peace of mind, our system has backup protocols to ensure access in case of power or phone issues. If you’d like, we’d be happy to go over these with you or explore ways to make things more convenient. Please feel free to reach out anytime—we’re here to help!

Rated 5 out of 5 stars

Easy to join

Rang to make enquiries, the operator was extremely helpful and patient. Talked me through the whole process and answered all questions professionally.

12 September 2024
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Reply from Swift Storage - Jimboomba

We’re thrilled to hear that you had such a positive experience with our team. We pride ourselves on providing helpful and professional service, and it’s great to know we were able to assist you with all your questions.

Rated 5 out of 5 stars

Easy to use - very secure

Easy to use - feel very secure with the security processes and security access.

24 August 2024
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Reply from Swift Storage - Jimboomba

Thank you for the five-star review, Carolyn! We’re delighted to hear that you find our storage solutions easy to use and feel secure with our security processes at Swift Storage - Jimboomba. Ensuring the safety and security of your belongings is our top priority. We appreciate your feedback and are glad to have met your expectations. Thanks for choosing us!

Rated 5 out of 5 stars

Clean modern friendly customer service…

Clean modern friendly customer service a little hard at using the app at first but getting use too it now

16 August 2024
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Reply from Swift Storage - Jimboomba

Thank you for the five-star review, Steve! We’re thrilled to hear that you appreciate our clean, modern facilities and friendly customer service. We understand there can be a learning curve with new technology, and we’re glad to hear you’re getting more comfortable with the app. If you need any further assistance, please don’t hesitate to reach out. Thanks for choosing Swift Storage and for taking the time to share your experience!

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