Very friendly and helpful. Pleasure doing business with them, thank you to all the staff
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Great team, very trustworthy and dependable. Pool always looks great, and if anything ever goes sideways with the pool or equipment, one phone call and the team are on it. Very happy to recommend.
They are very obliging testing the pool water each month for me . The pool heater took a lot longer to install as it was hard to get stock . Still waiting for the checkup visit to test the heater afte... See more
Kym and Neil were very helpful in writing down instructions on how to go about cleaning the spa. Water test was done again today which gave a good report. I feel i can trust them and hope they con... See more
Company details
Written by the company
Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.
Contact info
94 Kitchener Road, 4007, Ascot, QLD, Australia
- 732629286
Hasn’t replied to negative reviews
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Very friendly and helpful
Very friendly and helpful. Pleasure doing business with them, thank you to all the staff
The service was fast and efficient
The service was fast efficient and friendly thanks heaps Neil and the Swimmart team.
Great team
Great team, very trustworthy and dependable. Pool always looks great, and if anything ever goes sideways with the pool or equipment, one phone call and the team are on it. Very happy to recommend.
Very friendly and knowledgable service…
Very friendly and knowledgable service right near our home. We can highly recomend.
I have used Swimart Pools for the last…
I have used Swimart Pools for the last 3 1/2 years and I am happy to recommend them for the service they provide in keeping my pool in tip top condition.
I went back to Swimart Pools Ascot
I went back to Swimart Pools after a not so satisfactory experience elsewhere.
Martin and his team are efficient, courteous and very professional. Happy with the change.
Always friendly and helpful
Neil is always very accommodating with…
Neil is always very accommodating with our needs and super efficient with his services.
Knowledgeable staff
They are very obliging testing the pool water each month for me . The pool heater took a lot longer to install as it was hard to get stock . Still waiting for the checkup visit to test the heater after a few days running ( was supposed to come early last week ) but it’s all working well
Spa cleaning
Kym and Neil were very helpful in writing down instructions on how to go about cleaning the spa.
Water test was done again today which gave a good report.
I feel i can trust them and hope they continue with their service in Ascot.
Best Wishes
Anil
Neil was great
Neil was great . Gave me a chance ro try out a Dolphin robotic pool cleaner . I purchased a unit from him at Ascot Swimart .
Very happy with the service.
Very happy with the service.
Had my pool serviced to repair a leak in the skimmer box
Great service !
Neil is always leaves our pool…
Neil is always leaves our pool sparkling clean. He is always obliging when the pool needs extra attention. Neil is very friendly and considerate of our dogs and home. I highly recommend this company to service any pool regularly. Nothing is ever a problem.
Amazing customer service
Neil at Ascot Swimmart always goes above and beyond to help me with all my pool needs.
Never been tempted to go elsewhere
Great service and honest advice.
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