Swimart - Carlingford Reviews 171

TrustScore 5 out of 5

4.9

488 North Rocks Road, 2118 Carlingford, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Swimart are very dedicated to its customers. We have a high-trust relationship - they look after my pool and keep me informed of issues that may come up in the future. Sang and his team are always fo... See more

Rated 5 out of 5 stars

Friendly, knowledgeable and helpful. Have spent significant amounts of time remotely troubleshooting over the phone when I mess up and there are no site visits available. Definitely worth frequentin... See more

Rated 4 out of 5 stars

I have found Swimart Pools has always been reliable regarding the attention given to my pool. I have a monthly attendance from their pool cleaner. He comes on time and is genuinely interested, I b... See more

Rated 4 out of 5 stars

Well explained my pool status and always have advice what I need to do. The instructions are a bit difference on the user guide on product, may need to understand more in next visit.


Company details

  1. Pool cleaning service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • 488 North Rocks Road, 2118, Carlingford, NSW, Australia

  • 298712300

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A local business that you can trust.

Swimart are very dedicated to its customers. We have a high-trust relationship - they look after my pool and keep me informed of issues that may come up in the future. Sang and his team are always follow up on my questions and any additional needs. He provides me with options such as whether certain chemicals are necessary or the frequency of the services.

17 February 2023
Rated 5 out of 5 stars

Glad this is my local pool store.

Friendly, knowledgeable and helpful. Have spent significant amounts of time remotely troubleshooting over the phone when I mess up and there are no site visits available. Definitely worth frequenting and building a relationship.

28 October 2021
Rated 4 out of 5 stars

Good services

Well explained my pool status and always have advice what I need to do. The instructions are a bit difference on the user guide on product, may need to understand more in next visit.

20 September 2021
Rated 5 out of 5 stars

Very friendly and helpful service

Very friendly and helpful service. They diagnosed my problem over phone with solar pool heater, ordered a pool sensor and then showed me at the shop on how to install. All fixed! Fantastic. Thank you

18 September 2021

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