Swimart - Gladesville Reviews 163

TrustScore 4.5 out of 5

4.7

133 Victoria Road,, 2111 Gladesville, NSW, AU


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Rated 1 out of 5 stars

I was there this afternoon and there was one other customer in the store and four staff. Three of the staff were behind the counter chatting with the other customer. The fourth staff member, a ver... See more

Rated 5 out of 5 stars

We have used Swimart Gladesville for many years, and having just sold our home we no longer need their services. Thank you to all the staff at Gladesville, especially Peter, you have been most helpful... See more

Rated 5 out of 5 stars

I’m a new customer to Swimart. I had issues with my pool but immediately felt I was in good hands. Peter and his team were obviously very experienced and confident. They and knew how to make their cus... See more

Rated 5 out of 5 stars

Everyone was wearing a mask! Good job . The staff were Constantly wiping down the bench tops after each customer . There are floor markings for customers to stand behind and there is a clear Persp... See more


Company details

  1. Pool cleaning service

Written by the company

Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.


Contact info

  • 133 Victoria Road,, 2111, Gladesville, NSW, Australia

  • 298790300

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They'd rather chat than sell stuff

I was there this afternoon and there was one other customer in the store and four staff. Three of the staff were behind the counter chatting with the other customer. The fourth staff member, a very young chap, was unable to help me.
So I went over to the counter and courteously drew the attention of the youngest of the three remaining staff still chatting to the other customer. He too was unable to help me and returned to the conversation that was taking place at the counter.
I stood there for some minutes a metre or two behind the customer who had enthralled the newly reinforced team of three behind the counter. It should have been obvious that I was waiting for some service.
But alas, no service came.
So I left and ordered my parts online. That's what I'll do next time too.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Ontime and friendly

Ontime and friendly - very detailed and helpful with our pool. Hoping to have future help and assistance to pool car and maintenance.
Recommend their Service.

1 October 2021
Rated 2 out of 5 stars

Account error

sent email after receiving bill the bill had error on it rang phone no answer and was unable to leave message
I paid the service call but would like to find out why the cost was 125 was never given a price at time

26 September 2021
Rated 5 out of 5 stars

Pool Pump quickly fixed

Fantastic service by the Swimart team at Gladesville - had my pool pump capacitor fixed quickly and was back up and running in no time.

6 September 2021

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