Swimart - Taringa Reviews 48

The staff at Swimart Taringa are fabulous. Very knowledgeable, friendly & helpful. Ray, the service manager went out of his way to advise us with our pool problems & the guys always come on time & as quickly as possible.

Don’t order it is a scam
Webshop looks Nice but you don’t get the Products

Have been using taringa swim mart for 6mths and had been v happy with the team but after cleaning today, they left possum poo, bugs and leaves thruout pool. I contacted the technician and asked him to return as I thought he actually hadn’t cleaned the pool. I thought I was being kind by not contacting the owner directly. The technician returned grudgingly and did a cursory sweep with the net avoiding collecting any poo or the multitude of bugs around the edges. I was inside and he left without any comment. I then contacted the store and spoke to the owner and tried to voice my concerns, she didn’t ask as to why I was concerned or even apologise at all. I said I would like to cancel my monthly service as a result and she said “fine” and hung up 😂 Such Incredibly poor customer service I was almost stunned! I have never written a review or complained before but was so disappointed with technician’s lack of care or owners concern that I wanted to put something online.

Good team. Identified my problem. Sent 2 guys over promptly and fixed it. Just good service.

Straightforward advice that I could rely on.

They know what they are doing and service is efficient

A post winter pool water check last week was a positive experience.
I love the new test report sheet with percentages and clearly labeled indicator of where my pool is and where it should be!
The instructions are listed in the order that they need to be actioned, and exactly how to do that. I guess the old one did this to a certain extent but this is much better!

We have been with Swimart Taronga for over 20 years thanks for all your help, it is appreciated. Richard

Always very friendly with helpful service and advice. A great team that we have been with for 4 years.

If you have a problem with your pool, or want some sound advice, then go see the team at Swimart Taringa. They are super helpful and will get you sorted.

Always helpful and friendly.
I have been a customer of the Swimart Taringa store for about 20 years. . Nothing is too much trouble for Tony, Leanne and the Swimart team.
Why go elsewhere.

These guys can help with a 'realist all-rounder' point of view and seem to understand that i'm not going to get the pool right all the time.

Always very accurate and helpful is Tony - we wouldn’t go anywhere else

Tony and his team always go above and beyond with service. We absolutely rely on him and he is always there to help!

I have been a client of Swimart Taringa for over 5 years. During that time they have consistently provided me honest advice, they use up-to-date water testing equipment and methods and they provide quality chemicals, products and equipment. Staff are friendly and professional and help has never been far away when things have gone wrong. I highly recommend them to anyone who owns a pool in the Western Suburbs of Brisbane.

I always receive good service from Swimart Taringa and this time was no exception.