SwimExpert Reviews 

465
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From the moment we contacted Swim expert, they have been flawless in their services. Katherine was the instructor for our foster son. He wasnt a confident swimmer and needed the one to one time to... See more

Rated 5 out of 5 stars

I have had a very strong fear of water for all my life. Since beginning lessons, with Jenna from SwimExpert,I am gradually feeling more comfortable and confident in the water. I am also beginning to... See more

Rated 5 out of 5 stars

I registered with swim expert to improve on my breathing, front stroke and backstroke. I take my lessons at Basingstoke Apollo Horizon hotel. Isabel is professional and pays personal attention to t... See more

Rated 5 out of 5 stars

I booked adult swimming lessons with Christian T due to my fear of water and having no prior experience swimming. He has been amazing at helping me overcome my fear of water (it was gone after the fir... See more

Company details

  1. Swimming Instructor
  2. Swimming school

Written by the company

The UK’s leading swimming improvement service, offering 1-2-1 swimming lessons. Improvement guaranteed. Call us on 0330 111 2929


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

465 reviews

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4.6

All reviews

(465)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

I would not recommend using this…

I would not recommend using this company they cancelled lessons without making adequate effort to inform me I was given the schedule of all my sons dates which they did not turn up to. We were unsure if the lessons were to go ahead but when we didn’t turn up to one as we were unsure whether it was happening or not they would not refund me. The ladies in the office are very rude and I do not like the company and will never use them again.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Professionalism and Remarkable Results

We are very grateful to have Dr. Christian as our daughter’s swimming instructor. His professionalism and structured teaching approach truly stand out.

He focuses carefully on technique — from stroke mechanics and body position to breathing and pacing — ensuring every detail is taught correctly. Each lesson is purposeful and progressive, helping students build strong fundamentals without developing bad habits.

Under his guidance, our daughter has achieved excellent results. Her technique, speed, and endurance have improved significantly, and her confidence in the water has grown tremendously. We have seen not only measurable performance gains but also greater discipline and determination.

Dr. Christian maintains high standards while remaining patient and encouraging. We highly recommend him to any parent looking for a knowledgeable and dedicated swimming coach who delivers real results.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Luke from SwimExpert.!

We’ve signed up with Luke from SwimExpert and he’s worked nothing less than a miracle with my 7yo son in his first 15 sessions. From not wanting to put his head in the water let alone go in over waist deep, Luke has taken a guided approach to building his confidence and allowing him to make incremental improvements to a point where he’s on the cusp of being swimming disc free. Still work to do, but there’s now a clear path to him being able to swim..

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Luke is a very good coach.

Luke is a very good coach.
He knows what level you're at and tailors the lessons to make sure they're not too overwhelming. He's gotten me to a level where my progressing exponentially every lesson.
Very good!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic swimming instructor - Stratford Upon Avon

My children attend lessons in Stratford Upon Avon Welcombe Hotel. Rebecca is one of the best swimming instructors I have come across. My two children are both neurodiverse and require very individualised instructions. It took just one lesson with Rebecca to pull out the best swimming abilities I've seen in my children. My 5 year old went from not wanting her head to touch the water to being fully submerged in the pool within the first 30 min lesson. She has a natural ability with children that makes them feel safe and confident in the water. I could not be happier with the lessons.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it

Matty was totally amazing, very patient with me and very understanding gridlock traffic meant I was over 2hrs late, it was extremely kind of him to agree to stay late for my lesson.

Swimexperts so far have been excellent with the teachers and back office team.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Patient, understanding and enthusiastic

Having lost confidence to swim, Lauren has been very patient with me, understanding my confidence issues and taking time to help me relax at the beginning of sessions, she is a very positive and kind teacher with lots of enthusiasm.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Holly is a great teacher- breaks the…

Holly is a great teacher- breaks the techniques for each stroke down and then build back up to the full stroke. The pool is lovely - clean and warm

Ive booked another six lessons!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

We are so glad we found SwimExperts

We are so glad we found SwimExperts. Rachel has been amazing, so understanding of my twins complex needs and has adapted, and personalised the lessons to suit them. Mark in the admin to has also been most helpful, and nothing ever seems to much trouble. would 100% recommend them.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience for first lesson…

Fantastic experience for first lesson with Swimexpert. Pool at Canary Wharf is good warm. Instructor Natchelle is amazing and has been very encouraging and helped me in great way. She has skills to bring best.
I will recommend her anyone and want to learn or improve
DM

11 January 2026
Unprompted review
Rated 4 out of 5 stars

My kids’ first time to try swimming…

My kids’ first time to try swimming lesson. They’re both scared of being on the water/pool but their instructor made them comfortable. I’m worried they might not even try getting on the pool but to my surprise they enjoyed it and wants to do it again! Thanks to the lovely and friendly instructor

4 January 2026
Unprompted review
Rated 4 out of 5 stars

A great recovery!

I wrote a review a few months ago about disappointing service. We had paid for several sessions and the teacher had not turned up.Swim expert (Mark in particular) followed up with me, explained they had teacher issues and had appointed a new person. He offered a free session with the new teacher who was excellent and we have booked more. A very responsive outcome which is much appreciated....

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Great instructor

I had a swimming lesson with instructor called Pav and I can’t express enough how pleased I am, I learned a lot.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

We are very impressed with the 1-1…

We are very impressed with the 1-1 swimming lessons. We have just finished our first block and my daughter has learnt more in her 6 lessons with Chris then 6 months in leisure centre group lessons. We are booking our next block tonight as Hattie’s water confidence has improved so much.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I would just like to say I have been…

I would just like to say I have been learning to swim with the absolutely brilliant instructor called Robert W
He makes me feel at ease and really helps to build my confidence because of my fear of water,I would highly recommend him.

5 November 2025
Unprompted review

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