Swingball Reviews 

306
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The replacement Swingball is cheaper through the official website rather than other online shopping sites. Buy here don’t get ripped off elsewhere.

Rated 1 out of 5 stars

Quality getting progressively worse. 3 issues already with latest set after just 2 weeks, only bought whole set at great expense because replacement bats out of stock everywhere including at Swingball... See more

Rated 5 out of 5 stars

We recently bought a swingball from a large retailer for our son as a present and when we opened it realised there was a part missing. Our son desperately wanted to play it straight away and the missi... See more

Rated 5 out of 5 stars

Sorry for repetitive review, I had quite a few little orders on the same day. Incredibly fast delivery but the best thing by far is the wonderful team of people at Swingball who provide such excellent... See more

Company details

  1. #23 of 26 best companies in Toy and game manufacturer

Contact info

3.9

Great

TrustScore 4 out of 5

306 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(306)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

after many years of being thrashed, our swingball ball disintegrated. I ordered a new one which arrived within a couple of days. Excellent service thank you.

25 August 2025
Rated 5 out of 5 stars

Amazing customer services

We recently bought a swingball from a large retailer for our son as a present and when we opened it realised there was a part missing. Our son desperately wanted to play it straight away and the missing part wasn’t fundamental to being able to play the game so we decided to let him and reach out to swingball directly about the missing part. Bea came back to me straight away offering to post out the missing part. The customer service that we received was amazing and the part was despatched the same day - thank you so much again!

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a replacement swing ball for…

Ordered a replacement swing ball for the 2nd time. My young son hit it once and the ball flew off This is the third time this has happened. Extremely disappointed with the quality and did not last more than the first hit by a small 8 year old

26 July 2025
Rated 5 out of 5 stars

Great game

Great game - only issue was the stopper didn't quite fit. Emailed Swingball - immediate response and replacement sent out the same day. Excellent customer service from Zain.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor, poor quality continues at Swingball

Quality getting progressively worse. 3 issues already with latest set after just 2 weeks, only bought whole set at great expense because replacement bats out of stock everywhere including at Swingball! This after previous bats also broke within a year!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality. String snapped and ball came off within an hour of use

I purchased the classic swingball from Argos yesterday. In the Q&A section it stated that the swingball is fun for all the family to enjoy. Within half an hour of it being played with at a family BBQ the string attaching the ball snapped. We tried to rectify it by tying the strings together and then melting into place (might sound silly but it worked). 10 minutes later the string attaching the ball snapped again in a different place this time. The quality of this product has been disappointing as the one we punched a few years ago lasted ages! Basically, unless you are a young child this product is not suitable, contrary to what was stated. Ball keeps coming off and the string snapped multiple times.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Still no item after 2 weeks

Ordered a bat there over 2 weeks ago and it’s still not been dispatched. No explanation as to what the hold up is after sending a couple of emails. Feels like they have just taken my money.

3 May 2025
Unprompted review

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