The replacement Swingball is cheaper through the official website rather than other online shopping sites. Buy here don’t get ripped off elsewhere.
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See what reviewers are saying
Quality getting progressively worse. 3 issues already with latest set after just 2 weeks, only bought whole set at great expense because replacement bats out of stock everywhere including at Swingball... See more
We recently bought a swingball from a large retailer for our son as a present and when we opened it realised there was a part missing. Our son desperately wanted to play it straight away and the missi... See more
Sorry for repetitive review, I had quite a few little orders on the same day. Incredibly fast delivery but the best thing by far is the wonderful team of people at Swingball who provide such excellent... See more
Company details
- #23 of 26 best companies in Toy and game manufacturer
Contact info
United Kingdom
- swingball.co.uk
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Hasn’t replied to negative reviews
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Really good customer service.
Really good customer service.
Sorted problem quickly and very welcoming.
the ball arrived in good time
the ball arrived in good time, cost is good, and kids are happy...what more do i need.
Good quality product
Product was good but delivery fairly slow. All good though as product quality is most important and fact it arrived.
Good service
Item was lost in post, I contacted Swingball by email and got a quick response advising that a replacement had been shipped, which was then received in time for Christmas. Great service, many thanks!
Great service Arrived quickly before…
Great service Arrived quickly before Christmas at very short notice .. grandson thrilled!!
10/10 site
10/10 site. Simple to use and fast delivery + great prices. Thank you for the great service.
Incredibly quick service no need to…
Incredibly quick service no need to leave my chair
Great
Sorry for repetitive review, I had quite a few little orders on the same day. Incredibly fast delivery but the best thing by far is the wonderful team of people at Swingball who provide such excellent customer service. They are so friendly and polite and quick and efficient when they help you, the go out of their way to look after their customers no matter how small the sale order is. Laura and Rossano from Blackpool.
Quick and free delivery of my items
Quick and free delivery of my items – swing ball now back in action thank you for a great service.
Easy means of ordering
Simple phone call to order. Quick identification of part required and immediate despatch.
Replacement ball
I contacted swingball telling them that I had recently bought a swingball and with in a very short period the ball had started to fall to bits, with in an hour I had a reply telling me that they were sorry this had happened and that they would send me a replacement ball. Within the week a new ball had arrived no hassle no back and forward emails it was a very positive experience.
It came quickly and today my grandson…
It came quickly and today my grandson had it for his birthday and has loved playing with it.
Excellent service from Swingball
Ordered a spare part for our broken basketball net. The website of spare parts was clear and helped us work out which part we needed to order.
The part arrived quickly and allowed us to mend the set, which saved us from having to throw it away.
Free delivery was a nice unexpected touch.
Thank you Swingball for offering spare parts for your sets.
Arrived promptly
Arrived promptly. Daughter (6 years old) loves it, much more robust than her previous junior version.
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