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Swiss-Store Reviews 

699
•
TrustScore 4.5 out of 5

4.7

Gift shop
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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are exceptionally well made, highly durable, and make fantastic personalized gifts for friends and family. People also love the extremely fast delivery services and the constant, helpful updates provided throughout the entire purchasing journey. Some reviewers were not happy with fulfillment, reporting frustrating issues like delayed item dispatch, receiving duplicate orders caused by technical website glitches, or getting incorrect product parts. Despite these occasional setbacks, consumers generally appreciate the secure packaging, wonderful custom engravings, and overall ease of navigating the online store to find what they need.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, solid... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that items arrive promptly within a couple of... See more

Quality

Consumers find quality to be exceptional, expressing widespread satisfaction with the robust materials and... See more

Order

Customers expressed great satisfaction regarding their order experience, highlighting the remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a genuine reason that Swiss Army Knives are as iconic as they are, they are not only the face of survival but convenience. I don’t hunt, fish or ride horses yet I find a way to use this t... See more

Rated 5 out of 5 stars

Swiss Army knives' reputation speak for themselves so I don't need to particularly convince anyone here- save to say the quality continues with a robust and (in this case) a satisfyingly weighty m... See more

Rated 5 out of 5 stars

Great product I was given one when I was 14 fast forward 21 years and I bought my son his first Swiss knife for his 14 birthday with all the new options available it was great to get him one he can... See more

Rated 5 out of 5 stars

Ordered this as a Christmas present for my daughter to give to her dad, the man who has everything! He absolutely loved it!! Beautiful personalised and of course, exceptional quality. It arrived real... See more

Company details

  1. Gift shop

Information provided by various external sources

UK's largest range of Swiss brands from Victorinox, Mondaine, Luminox, Felco & Wenger - All available with next day delivery.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

699 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(699)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great knife

A great knife. Blades properly sharp. Scissors that can actually cut finger nails.
It’s was delivered promptly. Plus it came with a totally unexpected lovely chocolate.

12 June 2025
Unprompted review
Rated 4 out of 5 stars

I Had one of these knives many years…

I Had one of these knives many years ago having ordered them for customer gifts when I was working. I lost it and after a few years decided to buy one as it was an excellent knife with everything on it I needed but still very compact. My one surprise and dislike was the price,everything else was excellent.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure!

I found the process easy and seamless. The knife arrived a week after placing my order leading to a very happy nephew !

22 May 2025
Unprompted review
Rated 4 out of 5 stars

Great Service

I ordered an item which arrived at the time I expected and was exactly what I wanted so the service was great.

22 April 2025
Unprompted review

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