Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty product supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(954)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have tried calling and emailing to…

I have tried calling and emailing to return product. It is not doing the job I think it should. Used 4 weeks and hair still growing as much as before. Not a happy customer. Gina Chandler

18 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We are sincerely sorry that your product experience did not meet expectations. We have noted your open case with our Customer Service Team and are actively working on a resolution. We will be following up with you directly via email shortly to ensure this issue is fixed to your satisfaction.

Rated 1 out of 5 stars

Totally dishonest company

I ordered one of their tooth whitening products to try it. I received 4, which I thought was their mistake and it would have been ok if they worked, but they didn’t do the job at all. I tried to track down the charges and dispute them. I eventually realized they had charged me for all 4 of the products, but processed it in 2 separate transactions, making it hard to notice when I scanned my statements.
I finally caught on & contacted them. After much argument, they agreed to refund only 1/3 of the charges. Even then, they refused to refund the tax I had paid on it!

25 May 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your experience, and I’m truly sorry for the frustration this situation has caused. We understand how this could feel misleading, and we sincerely apologize for the inconvenience it created.

Rated 5 out of 5 stars

Customer service is good

The size was a little off. Not sure if it was my mistake or that they were a different size than I expected. However, I contacted customer service and they are providing me with the new size in a timely manner. Customer service was good.

26 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback!

Rated 1 out of 5 stars

You can sell products that actually…

You can sell products that actually work. I'm not sure when I received it and started using it but I have used it every day since I received it and it is not doing anything about the bugs at all

17 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, please email our Customer Services team at support@swissklip.com

Rated 1 out of 5 stars

I don't think the product is working…

I don't think the product is working for me, but it might be my teeth and not the product. However, the Klear Nail product for toe fungus is a miracle! All my toenails are completely normal now. Thank you!

24 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 4 out of 5 stars

Thank you for your understanding and…

Thank you for your understanding and working with me. Also your patience.
Mary Hawkins

21 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 1 out of 5 stars

Sadly

No discernable improvement so far.

24 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for taking the time to share your experience, and we are truly sorry to see this 1-star review. Please feel free to reach out to us at support@swissklip.com

Rated 5 out of 5 stars

Great so far

Great so far. When we get the refund credited, we can say Really, really great service

24 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 1 out of 5 stars

Boyfriend just spent $205 on…

Boyfriend just spent $205 on product(3), insurance & whatever else the charges were...we live together for a year now & i'm battling cancer & bed bugs...praying this takes care of half our issues!! Keep you posted!!

21 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re sorry to hear about the trouble and would really like the chance to help make things right. Please reach out to us at support@swissklip.com so we can look into this for you right away.

Rated 1 out of 5 stars

Don’t waste your money

We followed the instructions and used this UV light product twice. It does not work. The air is different when you first re-enter the room, but we still have the bugs and dust

30 September 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re sorry to hear about the trouble and would really like the chance to help make things right. Please reach out to us at support@swissklip.com so we can look into this for you right away.

Rated 5 out of 5 stars

I was skeptical at first but after two…

I was skeptical at first but after two weeks I noticed a significant improvement. My nails look good and healthy now. I had lost my large toenail completely and the new nail is almost fully grown in. This product really works well and in a much shorter time than I thought would be possible.

18 October 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 3 out of 5 stars

We like the swissklip

We like the swissklip, but it is not very effective towards bed bugs .. it seems like it is killing them, after using it for two hours a day in the bedroom, every day for 3 days and after a day, we see tiny ones again.

20 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We understand that results can vary depending on the situation, and bed bugs can be persistent. We appreciate your patience and hope our product continues to help manage the issue.

Rated 5 out of 5 stars

I accidentally made two orders when I…

I accidentally made two orders when I tried to change shipping address and they were very helpful to get that done. Other places would have just canceled both orders without hesitation but here, they listened to the problem and the product went out on time and to the right place.
Thank you for that!

18 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 5 out of 5 stars

Fairly quick response to problems

Fairly quick response to problems, good customer service. Only thing to make it better would be to put a slight delay on orders so customers can edit them

20 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 1 out of 5 stars

High price for yankee games

High price for yankee games. Then, fox took over for playoffs.
No customer service number to answer questions.
Would like to sign up for knicks/rangers but not at your premium pricing.

17 October 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re sorry to hear about the trouble and would really like the chance to help make things right. Please reach out to us at support@swissklip.com so we can look into this for you right away.

Rated 5 out of 5 stars

Super satisfied!

Super satisfied!! Awesome product. Was a little skeptical about the results but I was wrong. Cleared the problem. Now I I use it on a weekly basis as part of my routine cleaning. Just amazing. Thank you guys.

18 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 1 out of 5 stars

It worked exactly one time

It worked exactly one time. No longer works!

27 October 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

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