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Rated 5 out of 5 stars

I was lucky enough to be given a full swissvax detailing kit for my birthday, unfortunately it was missing the spray heads. I contacted Swissvax head office in Switzerland to ask for advice on how... See more

Rated 5 out of 5 stars

Purchased the Swissvax Opaque pre-clean spray, opaque shampoo and opaque wax, then thought sod it, got the waschpudel, micro fibre towel and micro fluffy too! Wanted to ensure the premium matte Magno... See more

Rated 5 out of 5 stars

I used the Swissvax cleaner fluid for my two year old alloy wheels, followed by an application of the PTFE Autobahn Wheel Wax. The wheels came up like new and feel as though they should be quite wel... See more

Rated 2 out of 5 stars

Swissvax have continued to go from bad to worse. Crazy shipping charges; 7 days to reply to an Email; Excuses and above all, crazy long shipping times, despite buyers paying their premium. It will b... See more

Company details

  1. Car accessories shop

Written by the company

As of the 31/10/2023 Swissvax London Limited has closed all distribution within in the UK and Ireland. All future reviews from sales / customer communications left here are of the performance of Swissvax Switzerland HQ and their unique decision making. Thank you to all of our loyal customers that have supported us. Swissvax UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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Rated 5 out of 5 stars

AMAZING!

I was lucky enough to be given a full swissvax detailing kit for my birthday, unfortunately it was missing the spray heads.
I contacted Swissvax head office in Switzerland to ask for advice on how to source the sprayheads, I immediately received a repky from Lorenzo who informed me that they would rellace the spray heads as soon as I confirm what products and what bottle size.
Amazing service, I didn't expect a reply to be honest let alone such a speedy one.
My thanks to Lorenzo and to Swissvax AG who have proved that good old fashioned customer service is still available at sone companies.

13 October 2025
Unprompted review
Rated 2 out of 5 stars

Swissvax have continued to go from bad…

Swissvax have continued to go from bad to worse. Crazy shipping charges; 7 days to reply to an Email; Excuses and above all, crazy long shipping times, despite buyers paying their premium. It will be over 2 weeks for me to receive a product from them, delivered to my door in the UK. Guys, look for a different luxury brand, its not going to get better.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

A Successful Business

As with any business - customer satisfaction emanates from the service and friendly interaction that is provided by the representative at the time of sales. Wayne Ranson provided a first class service and professional advice on the full product range. Listening to someone who clearly understands his subject, ultimately results in additional and future sales.

26 October 2023
Rated 2 out of 5 stars

Old Stock?

The wax had a hole at the top of the container indicating that the wax was old stock, not up to Swissvax's normally high standards of manufacture

20 October 2023
Swissvax logo

Reply from Swissvax

Good Evening Les,

May I ask why you have not contacted us directly on this matter, if you feel there is an issue with your purchase from us here at Swissvax UK, also to give us the opportunity to look into this further, rather than leaving a disappointing review straight away?

Please note that all Swissvax natural carnauba waxes are hand poured at melting point, once cured they are left to harden, then scraped clean by hand to the brim of the pot, regardless of the wax, they then fully dry leaving a circular crack in the centre of the wax pot, sometimes light pin holes on the surface of the wax are found.

Every pot of wax is checked prior to being distributed to our customers regardless, our waxes last many years, the statement old stock is incorrect.

Please make contact if we can assist you further or if you wish to return for a refund.


Kind Regards

Wayne Ranson

Rated 4 out of 5 stars

Excellent products

Excellent products which can be value for money if used correctly. Unfortunately Swissvax is closing its UK operation so probably won't use them again.

24 September 2023

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