Switch Tel Reviews 15

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Had Liam come out to supply/install a…

Had Liam come out to supply/install a new phone system in our business which was carried out quickly and effectively, his knowledge regarding the new operating system was top quality and very helpful. Liam also installed a new StarLink WiFi system for us which was quicky switched over and much more productive than our previous internet. Any queries we had regarding the new internet was explained to us in full detail making the switch much easier. Overall 5 star service from a top employee.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good and helpful

Great experience from start to finish would highly recommend for other company’s really easy from start to finish from the sales rep ash to the engineer Liam I have no complaints

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Business Telecom provider

We were looking for a new business package for our business (Spolton Mortgages) in Sleaford.

We had a meeting with Ash this morning and his advice but also the package he put together for us were absolutely on point and matched our requirements perfectly.

Normally these meetings feel very daunting with loads of sale spitch and jargon to wade through and by contrast the service from Ash at Switch-Tel has been absolutely amazing so far.

Spolton Mortgages are looking forward to working with Ash and the Switch-Tel team and we're super confident that they'll deliver on what they've proposed.

Highly Recommended - 5 Stars.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Joined switch tel just before Christmas…

Joined switch tel just before Christmas and was abit worried we may be offline for a while and Christmas is our busiest period but they kept our existing system live while we switched over to our new one so we had no down time at all, their customer service is 5 star , highly recommended

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with Switch Tel and Joe

Very happy with Switch Tel and Joe. We had problems with our old provider when the systems went down, and they blamed our internet provider, which it wasn't, and Joe got us back online within a day, all set up with our VoIP, and later in the week, our new internet was set up too! All in all, a great service and competitively priced too!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Switch tel have been amazing

Switch tel have been amazing, I was worried about upgrading my phones to digital but they made it seamless and didn’t cause any issues and now finally have a reliable broadband.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Ash came in to see us and saved us some money, improved our broadband , since then the customer service has been 5 star (thanks Joe), much better than BT, can get through to them if needed without being on hold for hours, would recommend.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Switch tel is great, Ash has been so helpful and professional, engineer was great in showing us how to use the system, very knowledgeable, would definitely recommend 😊

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Knowledgeable & Helpful.

From the initial meeting with Ash, how he explained how he could help us out with with what we needed & move us forward everything went seamlesly. Alex came in and did the set up & handover,any problems no matter how small have been dealt with, even supplying a new access point router which wasn't part of their set up.
All the staff in the office have been nothing but professional & helpful.
Highly recommend if you are looking for a new phone system.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service and people

Great service, would recommend highly. Ash came in and explained everything thoroughly and I was very impressed with his approachable manor. He was clear and concise with what his company could offer us and how it would benefit us.

We made the decision to switch and so happy we did. The new technology is unbelievable and makes life so much easier, a massive upgrade on what we had before hand. Not only is the new digital platform an improvement on what we had before it also saves us a lot of money and we have gained a far superior system.

Would recommend highly. Thank you to Ash and all of his teams hard work.

13 May 2025
Unprompted review

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