The customer service is extremely helpful and responsive very quickly. There's benefits to bringing your friends and referrals. The information and market stats are dead on accurate. I cannot s... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It's my first time experience with switch market and I've found it's kinda weird that we need to agreed on document for 100% bonus and I kept searching for it. However Carlo the customer service, help... See more
Company replied
Setting up has been made a breeze with Switch Markets customer support team. I've been guided throughout the setup with different customer support specialists as I've been stepping away my computer du... See more
Company replied
I have opened second account with them and can’t describe how flexible and friendly they are. 100% deposit bonus every time withdrawals literally instant. Customer service spot on. Today Carlo helped... See more
Company replied
Company details
Written by the company
Regulated and transparent trading broker. Trade markets from around the world. 24/7 support.
Contact info
4.7
Excellent
881 reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New to this platform
Jonathan, patiently assisted me with obtaining my deposit bonus for my account as am new to this broker. He guided me to navigate on the dashboard and find my way. I hope to have enjoyable and profitable trading journey with Switch Markets
12 September 2025
Unprompted review
Reply from Switch Markets
Hi Francis,
Welcome to Switch Markets! We’re glad Jonathan could guide you through the dashboard and help you claim your deposit bonus. It’s great to see you feeling confident as you start your trading journey; we’re excited to support you along the way.
Wishing you many successful trades!
Warm regards,
The Switch Markets Team
Absolutely perfect communication and…
Absolutely perfect communication and cooperation with Jonathan. My problem was solved and my questions were answered excellently.
12 September 2025
Unprompted review
Reply from Switch Markets
Hi Martin,
We’re so pleased to know Jonathan could provide you with such clear communication and effective support. It’s always our goal to make sure every concern is solved thoroughly, and your words show we’re on the right track.
Thanks again for trusting us, we’re here anytime you need assistance.
Warm regards,
The Switch Markets Team
Jonathan R is very goot at his jop.
12 September 2025
Unprompted review
Reply from Switch Markets
Hi Chit,
Thank you for your feedback! We’re glad to hear Jonathan was able to help you, and we’ll make sure he gets your kind words.
Our team is always here for you 24/7.
Best regards,
The Switch Markets Team
I have opened second account with them…
I have opened second account with them and can’t describe how flexible and friendly they are. 100% deposit bonus every time withdrawals literally instant. Customer service spot on. Today Carlo helped me resolve my login issues on Mt5 inn over the moon. If I can recommend any broker out of all out there you guys dog with Switch market!👌🙌
11 September 2025
Unprompted review
Reply from Switch Markets
Hi Tomas,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’ve opened a second account with us and that you find our platform flexible and friendly. It’s great to know our deposit bonus, fast withdrawals, and customer service are meeting your expectations.
Carlo will be so happy to hear your kind words, helping you resolve your MT5 login issues and making your trading experience smooth is exactly what we aim for.
We truly appreciate your recommendation and look forward to supporting you on your trading journey.
Happy trading!
The Switch Markets Team
Reply from Switch Markets
Hi Sandesh,
Thank you for sharing your experience with us! We appreciate you taking the time to leave a review and are glad to hear from you. If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Best regards,
The Switch Markets Team
Amazing and fast
7 September 2025
Unprompted review
Reply from Switch Markets
Hi Easwari,
Thank you so much for your kind words! We’re thrilled to hear you had a fast and smooth experience. 😊
We appreciate your feedback and look forward to assisting you again soon!
Best regards,
The Switch Markets Team
Thanks for the support while depositing…
Thanks for the support while depositing via cryptos, shout out to carlo for the support...
5 September 2025
Unprompted review
Reply from Switch Markets
Hi Godlisten,
Thank you for your feedback! We’re glad to hear that Carlo could assist you with your crypto deposit. We’ll be sure to pass on your shout-out, it means a lot to the team.
Happy trading!
The Switch Markets Team
fter more than a year of trading with…
fter more than a year of trading with Switch Markets, I can confidently say it's a solid choice for a trader like me. The platform's performance has been consistently reliable, which is crucial for my day-to-day strategies. I've experienced fast execution speeds and competitive spreads, especially on the Pro account, which helps with profitability over time.
One of the standout features for me has been the customer support. The team is knowledgeable and responsive, and I want to give a special shout-out to Carlo. Whenever I've had a question or a minor issue, Carlo has been a great support, providing clear and prompt solutions. His professionalism and willingness to help have made my experience with Switch Markets even better. It's reassuring to know there's a competent team ready to assist, and that level of service truly sets a broker apart.
4 September 2025
Unprompted review
Reply from Switch Markets
Hi JP Mendez,
Thank you for taking the time to share such a detailed review!
We’re thrilled to hear that you’ve found the platform reliable and that our execution speeds and Pro account features support your trading strategies. It’s also great to know that Carlo and the support team have been able to assist you effectively, we’ll be sure to pass on your kind words. Feedback like yours really helps us maintain the high standards our traders rely on.
Cheers and happy trading!
The Switch Markets Team
Reply from Switch Markets
Hi Haji Mõhāmmãd Šāmįr, thanks for your review!
We’re here to help 24/7, please reach out to our support team so we can assist you right away.
Regards,
The Switch Markets Team
Juliet was really helpfull
Juliet was really helpfull. Thanks again for all you help!
3 September 2025
Unprompted review
Reply from Switch Markets
Hi Cristian, thank you for your feedback! We’re thrilled to hear that Juliet was able to assist you. We’ll be sure to pass along your thanks!
Best regards,
The Switch Markets Team
Reply from Switch Markets
Hi Austin, thank you for your kind review!
We’re glad you had a great experience with our services. We’re here 24/7 if you need anything.
Best regards,
The Switch Markets Team
Being a muslim it is hard to find the…
Being a muslim it is hard to find the brokerage that fits the specific conditions that you need. But I found switch markets an all in one package providing swap-free and a commission (an added perk nothing to do with being a muslim) free account. No slippage of any sort anywhere. A huge variety of instruments to be traded and a cherry on top is the free vps, it is really cool. Although their support is great overall but I would like to mention a guy that goes by the alias Carlo, who has been a great part of my journey for the past whole year. So far, it is a VIP treatment for me. Cheers to anyone reading this :)
30 August 2025
Unprompted review
Reply from Switch Markets
Hi Syed,
Thank you so much for your detailed and kind review! We’re thrilled to hear that our swap-free account, wide range of instruments, and VPS have made your trading experience smooth.
We’ll make sure to pass your shout-out to Carlo, he’ll be happy to know he made a difference in your journey!
Cheers and happy trading!
The Switch Markets Team
Ken really tried for me today and he is…
Ken really tried for me today and he is very fast about the whole issues
GOD bless you ken
29 August 2025
Unprompted review
Reply from Switch Markets
Hi MC Jonathan, thank you for your kind words!
We’re thrilled to hear Ken was able to help you quickly. We’ll make sure to share your feedback with him!
Warm regards,
The Switch Markets Team
the customer care is great thank you…
the customer care is great thank you carlo for helping me understanding what are the thing that i dont understand about how to deposit claim bunos deposit navigation of platform etc.
26 August 2025
Unprompted review
Reply from Switch Markets
Hi Johnwen,
We’re happy Carlo could help clarify deposits, bonus claims, and how to navigate the platform.
Our support team is here 24/7 if you need any further assistance.
Regards,
The Switch Markets Team
thank you for the quick response
thank you for the quick response csr/ CARLO
21 August 2025
Unprompted review
Reply from Switch Markets
Hi Jhe,
Thank you for your feedback! We’re glad Carlo could assist you quickly. We appreciate you choosing Switch Markets.
Warm regards,
The Switch Markets Team
i had trouble doing my deposit due to…
i had trouble doing my deposit due to the currency i chose, but Jonathan R. in the customer support helped me figure it out and it worked in the end! thank you again! As soon as i do my first withdrawal i´ll check back and tell you guys if everything worked!
18 August 2025
Unprompted review
Reply from Switch Markets
Hi Dario,
Thank you for sharing your experience! We’re glad Jonathan was able to help you with your deposit and that everything worked out in the end.
We look forward to hearing from you after your first withdrawal, and remember, our team is available 24/7 if you need any assistance.
Warm regards,
The Switch Markets Team
He was fast at helping and very kind
The speed of the service and a great understanding from the support
13 August 2025
Unprompted review
Reply from Switch Markets
Hi there,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our support team. We’ll make sure to pass your feedback along, it’ll make their day!
If you need any further assistance, our support team is available 24/7 via live chat to help you.
Warm regards,
The Switch Markets Team
Thanks
Thanks, Carlo. superb 10/10 customer service. super fast VPS. and best tight spread margins.
12 August 2025
Unprompted review
Reply from Switch Markets
Dear Faisal,
Thank you for your positive feedback. We’re pleased to know that Carlo and our services, including the VPS and competitive spreads, have met your expectations. Should you require any further assistance, please don’t hesitate to contact us.
Best regards,
The Switch Markets Team
Excellent Customer Support provided to…
Excellent Customer Support provided to me by Carlos highly knowledgeable and quick responsive. Thanks for resolving my issue quickly and efficiently appreciate.
12 August 2025
Unprompted review
Reply from Switch Markets
Hi Dave!
We really appreciate you taking the time to share your experience. Carlos is thrilled to hear your issue was resolved smoothly.
Don’t hesitate to reach out anytime, you’ve got our full support 24/7.
Thanks for being part of Switch Markets!
Very helpful!
New member here. I reached out to get more info on the PineConnector service they offered. The representative was quick, responsive, and thorough. Very helpful!
10 August 2025
Unprompted review
Reply from Switch Markets
Hi Daughter's Gift, thanks so much for your kind words!
We’re happy to hear our team was quick and helpful in answering your questions. If you need any more information or support as you get started, just let us know. We’re available 24/7.
Welcome to Switch Markets!
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