Amazing customer service
Had an issue with a product we had brought. Emailed and received communication back the same day with a resolution. Fantastic customer service we received.
25 November 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
bought several tubs of swizles sweets…
bought several tubs of swizles sweets at Christmas time from asda on a deal , but never actually opened them for months when I did open them up , there was no refresher bars or Parma violets in any of the 6 tubs, i contacted asda as that is were I purchased they told me to GET in touch with the company which I did , they never even bothered there shirt to reply to my email , so 6 tubs half full so 3 tubs lost , i really like swizzle sweets but this has very much hampered me buying from them
21 August 2021
Unprompted review
Good save by Swizzles!
I bought two advent calendars for my children. Imagine their disappointment when on opening day number one, neither window had a sweetie in. (I covered by saying the ‘naughty elves’ must have stolen them).
I emailed Swizzles, they were very fast with their communication, super polite and today I received a huge sweetie box by way of compensation.
Very pleased with the customer service.
15 December 2020
Unprompted review
Amazing selection of sweets! So happy with purchase
I’ve been trying to find a vegan retro sweet hamper for my fiancé for Xmas for absolutely ages and got so lucky when I stumbled on this! Delivery was really quick, ordering was really smooth and I love the fact you can add a personalised message inside! I’m sure my fiancé will be so pleased!
The selection of sweets are amazing and give me so much nostalgia from my childhood - can't wait to order again soon!
10 December 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.