Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... See more
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See what reviewers are saying
I have had a number of bags from Swolit and I have never been disappointed. My last bag was a Navy bag but its so dark it appears black BUT I'm keeping it as it is excellent quality for the price.
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... See more
Company replied
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... See more
Company details
- #42 of 45 best companies in Handbags Shop
- #40 of 41 best companies in Bag shop
- #11 of 11 best companies in Leather Products Manufacturer
- #30 of 31 best companies in Leather Goods Shop
- #5 of 5 best companies in Leather Goods Wholesaler
Written by the company
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Contact info
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, United Kingdom
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3.7
Average
867 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Easy to order and quick delivery
Easy to order and quick delivery. Description matched the goods received perfectly.
26 February 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Excellent service
Excellent service. Kept up to date with order and delivery . Very happy with item
28 February 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Bag as described well packaged and…
Bag as described well packaged and arrived promptly
26 February 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Kept me informed about delivery arrived…
Kept me informed about delivery arrived in good condition lovely wallet thanks 😊
26 February 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
I have just received my Italian Suede…
I have just received my Italian Suede bag and it is absolutely gorgeous! I am thrilled with the quality and just cannot believe what amazing value it was!! Great service too, very easy to order and super fast delivery. Swolit is my new favourite on line store and I shall be recommending to all my friends!! Thank you!
29 February 2024
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
fast and efficient
29 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Great quality
Beautiful brown suede bag very pleased with it and love the quality of it.
29 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Navy bag
Beautiful handbag. The service was wonderful too delivered promptly and informed all the time when it was despatched and would be delivered and in two days . I would buy again .
29 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Italian Leather Woven Bag / Clutch - Capri Stone
Nice looking bag, very good quality, exceptional value, quick and trouble free delivery.
29 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
The best customer service I have received for years.
I was very impressed by the speed of response to my emailed queries, how informative and friendly the responses were.
They went over and above the call of duty to help. The best customer service I have received for years.
30 January 2024
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Good quality bag
Good quality bag, lovely personalised tag, quick delivery, definitely will buy again from here ,
thank you
26 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Top stars
Top stars, better than expected and came in a really lovely box, all round excellent. Delivery time, was also early! Brilliant!!
26 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Very easy to order
Very easy to order, quickly despatched and received, great quality. Thank you .
26 January 2024
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
5* customer service
I bought a bag 7 months ago but did not use it until recently. Unfortunately, it was faulty. I assumed it was way too late to do anything about it (my own fault) but Customer service reached out to me and there were absolutely no problems in giving me a refund. You really couldn't ask for better service. Even if there's a problem, there's not a problem.
22 January 2024
Unprompted review
Reply from Swolit
Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
I love my green bag
I love my green bag loads of space for a smaller bag. Lovely leather too. Many thanks I shall use it with pride
22 January 2024
Unprompted review
Reply from Swolit
Hi Denise, glad you like it :), Thank you so much for your kind words and 5 Star review about Swolit, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
Swolit Llaria backpack
Swolit Llaria backpack.
Excellent service, quickly delivered and great quality item, perfect!
Would definitely recommend this company and item.
15 January 2024
Unprompted review
Reply from Swolit
A fine choice, soft buttery feel :), Thank you so much for your kind words and 5 Star review about The Swolit Ilaria, we do everything we can to make sure our customers are happy with our products and service.
We really appreciate the time you have taken to share your experience about our service.
We hope to serve you again in the future :),
Kind regards,
Michael@swolit.co.uk
I ordered 3 bags received 2
I ordered 3 bags, only received 2. Zip broke on orange bag first time I used it.
2 January 2024
Reply from Swolit
Hi Tamara, we have refunded the item that you have not received, for the broken item we're sorry your item is not as it should be, returns with us are Free, we have send you a link via email to return your item for a refund, we feel that your reviews were a little harsh considering we did not get any emails from you before hand so that we could rectify the issues, customer satisfaction is our number one priority,
many thanks for your custom,
kind regards,
David
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