Swooshinteriors Reviews 10

TrustScore 3 out of 5

3.2

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Company details

  1. Home Furniture Shop

Written by the company

At Swoosh Interiors, we believe that your home is a reflection of your personality and style. Our curated collection of furniture is designed to elevate your living spaces, combining comfort, functionality, and aesthetic appeal. From classic pieces that stand the test of time to the latest trends in modern design, we offer a diverse range to suit every taste.


Contact info

3.2

Average

TrustScore 3 out of 5

10 reviews

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1-star

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Rated 1 out of 5 stars

Room diffuser no show

I ordered a room diffuser from Swoosh on 7th May, not an expensive item but still, something I wanted. I noted that delivery stated 2-4 working days, fine however, the item has never appeared. They advise that an email will be sent out once the item has been despatched, again, no email has been sent and I've checked my inbox and spam numerous times. I've emailed them on multiple occasions, asking for an update but again, no response (even though they claim to respond in 24-48 hours).
Their contact is via email only, which in itself, is a bit of a red flag if being honest. Email contact only, so then they can choose to ignore it?
I'm now going to have to go through the process of reclaiming my payment.

Hugely disappointed with this company as a first time purchaser and obviously, set this as a caution for anyone else looking to purchase items from them in the future.

Edit - just today had an email (hooray), advising they will 'chase it up'. I won't hold my breath 😒
Edit 2 - 24/05/24 - No further communication received. I'll just try and get my money back and have done with it.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic- ordered 4 chairs…

Absolutely fantastic- ordered 4 chairs which all came within a week. Quality was superb and they were the best price on the internet. Highly recommend this company, the communication was very good as my chairs were sold in pairs and they emailed me promptly to ask if I wanted 2 or 4 chairs so I even got a discount for 4! I’m so please I chose them!

16 November 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Ordered and received my new lamp tables, over the moon 5 star quality and customer service 🌟

30 November 2023
Unprompted review

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