Times are tight so I have slowed my diverse investments and only invest in one of my stored metal areas. But as soon as things look up, I can meet the 200 min because I like the security of diversity... See more
Company replied
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I still cannot use the default Cayman Gateway Link to pay my bill using a credit card. I have tried several and none of them work. I've used a couple to purchase merch and software from Canada,... See more
Company replied
Robert is very good following up, as well being mindful of his client needs even when he is very,very, busy with other clients. My hope is SWP has other team members representing your company with his... See more
Company replied
I just had to move my Swiss held metal from another bank vaulter due to changes in their terms and conditions requiring future transferred metals to first be sent back to country of tax domination!... See more
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Company details
Written by the company
Strategic Wealth Preservation (SWP) is an international precious metals dealer and secure storage provider headquartered in the Cayman Islands. The company owns and operates a large, Class III UL rated vault in Grand Cayman and offers other strategic locations as part of its global storage network. We specialize in the acquisition, secure storage and liquidation of precious metals for individuals, companies, trusts and wealth management professionals on behalf of their clients. We deliver precious metals to homes and businesses within North America and offer secure storage in vaults located in the Cayman Islands, Canada, the United States, Switzerland, Singapore and New Zealand. We have partnered with wholesalers and sovereign mints to create highly liquid two-way markets for precious metals trading within all our global storage locations.
Contact info
PO Box CEC - 343, KY1-9012, George Town, Cayman Islands
- 1 (888) 445 1977
- info@swpcayman.com
- swpcayman.com
4.6
Excellent
100 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My First Purchase - Smooth as Silk
David Lawson is a great asset to your company. He helped and assisted me with my first purchase tremendously. Everything went smooth and effeciently. I look forward to working with him and your company in the future.
8 July 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you so much for the kind words and for trusting us with your first purchase! David is indeed a valued member of our team, and we’ll make sure your kind words reach him. We look forward to continuing to support you moving forward!
I have been very happy with my services…
I have been very happy with my services from SWP since becoming a customer several years back. My Representatives are always very professional and knowledgeable in regards to your different products. I also am very appreciative how efficiently everyone is at getting back to me , again with their courteous and timely responses.
27 June 2025
Unprompted review
Reply from Strategic Wealth Preservation
We truly appreciate your continued support and this wonderful feedback. It’s incredibly rewarding to know you’ve had such a positive experience with us over the years. Thank you for placing your trust in SWP we deeply value your loyalty!
They solved my problem
Account SWP repreentatives all tried to be helpful and were. I appreciate their considerate and prompt assistance. Thank you and them.
26 June 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for taking the time to share your experience!
We're glad to hear our team was able to resolve your issue and provide the support you needed. We appreciate your kind words and look forward to continuing to serve you.
Robert Mahadeo Has given me the most…
Robert Mahadeo Has given me the most Excellent service he has been a Blessing PTL 🙌 I wanted to give him 500.00 tip but it declined it .
Richard Odom Texas
12 June 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you, Richard, for the impressive feedback!
We're delighted to hear that Robert made such a positive impact, he’s truly a valued member of our team and is always committed to delivering top-tier service.
Your recognition means a great deal to all of us, and we’ll be sure to share your kind words with him. We truly appreciate your support and generosity.
We look forward to continuing to serve you. Thank you for choosing SWP.
I had a great experience selling my…
I had a great experience selling my physical gold. Alexander did everything he promised and communicated through the entire process
8 May 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for your wonderful feedback! We're delighted to hear that Alexander exceeded your expectations and kept you well-informed every step of the way. We truly appreciate your trust and for taking the time to share your experience!
Outstanding customer service
Outstanding customer service. Recommended by two newsletter market analysts I have followed since the 1990s, Doug Casey and Robert Prechter, Jr, for good reason. Great company. Do not hesitate to open an account with SWP Cayman.
1 May 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you so much for the kind words, Tim. We're honored to have been recommended by respected analysts like Doug Casey and Robert Prechter, Jr., and we're grateful you chose SWP Cayman.
It’s wonderful to hear that you had a positive experience with our customer service. We look forward to serving you again in the future!
A well-designed and functional website
It's very simple to order and pay for precious metals purchases with Strategic Wealth Preservation
17 April 2025
Unprompted review
Reply from Strategic Wealth Preservation
We appreciate your kind words and 5-star rating! It's great to know that our website's design and functionality made your precious metals purchase process smooth and easy.
We look forward to serving you again at Strategic Wealth Preservation.
Reply from Strategic Wealth Preservation
We appreciate your positive feedback!
Thank you for choosing SWP we look forward to continuing to serve you.
SWP is doing everything well
SWP is doing everything well. Rachel and Robert always respond promptly to e-mails. All transactions are smooth and seamless. I have well over twenty years experience in purchasing, shipping, and storing precious metals; SWP's performance is outstanding.
5 April 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thanks Mark,
We greatly appreciate your glowing review! We're delighted that Rachel and Robert have been able to assist you promptly and ensure smooth transactions. We'll be sure to pass along your kind words to them.
Your extensive experience in the industry makes your feedback even more valuable to us. We look forward to continuing to provide outstanding service! Thank you for trusting SWP!
Service
A good personal relationship that is professional, efficient and informative in actioning transactions and resolving queries
31 March 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for the 5-star review!
Building strong relationships with our clients is our top priority. We appreciate your trust in us, and we look forward to continuing to serve you!
Very easy and fast
Very easy and fast. Locing in the metals price before having to pay means no gambling with price.
18 March 2025
Unprompted review
Reply from Strategic Wealth Preservation
We appreciate your 5-star review!
Thank you for choosing SWP, we look forward to continuing to serve you.
Great experience at SWP
Jeremy is personable, friendly, prompt and knowledgeable. He gets the job done.
2 March 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for your kind words!
We're thrilled to hear that Jeremy provided you with prompt, friendly, and knowledgeable service. We truly appreciate your support and look forward to assisting you again in the future!
Thank you for choosing SWP.
I couldn’t be anymore impressed with…
I couldn’t be anymore impressed with the service I received from SWP. Sarina, was not only very knowledgeable and professional, but also very compassionate regarding my particular situation. That goes such a long way and helped make a difficult situation a bit easier to navigate. For that I’m incredibly grateful! I also appreciate the quick response time from the entire team at SWP in order to address our concerns and situation. They’re all top notch!
18 February 2025
Unprompted review
Reply from Strategic Wealth Preservation
We're grateful for your kind review.
It's fantastic to hear that our team's efforts made a difference for you. Sarina and everyone at SWP strive to offer the best service possible, and it's wonderful to know we succeeded.
We appreciate your gratitude and are here to help whenever you need us. Thank you for sharing your experience!
Customer service is great!
Dealing with my salesrep is always a good experience, but especially working with Rosie in customer service is top notch!
I come up with questions from time to time and she is always happy to provide detailed answers in a timely fashion.
17 February 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for sharing your experience! We're delighted to hear that our customer service team, particularly Rosie, has been able to assist you effectively.
Providing detailed and timely answers is a priority for us, and we're glad to see it reflected in your interactions with us.
Thank you for recognizing our commitment to excellent service, we look forward to continuing to support you!
Reply from Strategic Wealth Preservation
Thank you for your review!
While we don't have specific comments on this particular topic, we appreciate you taking the time to share your thoughts.
You can visit our YouTube page - https://www.youtube.com/@SWPCayman/featured for educational videos and weekly market updates.
If you have any other questions or need assistance, feel free to reach out!
Robert is always very efficient and…
Robert is always very efficient and helpful regarding my transactions. Thank you.
4 February 2025
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for sharing your experience! It's wonderful to know that Robert has been able to assist you effectively. We'll make sure to pass along your appreciation to him.
Thank you for choosing SWP.
My exchange was professional
My exchange was professional, directions precise and SWP was easy to deal with. That’s why I have had an account with SWP for years.
11 December 2024
Unprompted review
Reply from Strategic Wealth Preservation
Your feedback is greatly appreciated!
We're glad to hear that our team has consistently provided you with excellent service over the years. Thank you for being a valued customer. We value your loyalty and look forward to serving you for many more years.
I have been a customer for 5 years .
I have been a customer for 5 years .
Very satisfied with their services.
6 December 2024
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for being a loyal customer for the past 5 years!
We appreciate your continued support and are thrilled to hear that you are very satisfied with our services. We look forward to continuing to serve you for many more years to come!
The advice and assistance of Mr
The advice and assistance of Mr. Mahadeo is much appreciated!
29 November 2024
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for the 5-star review!
Mr. Mahadeo is indeed a valuable member of our team, and we're glad his support made a difference for you. We'll let him know about your compliment. We appreciate your recognition and support!
very quick very helpfull very friendly
5 December 2024
Unprompted review
Reply from Strategic Wealth Preservation
Thank you for the 5-star review!
We're delighted to be of service and look forward to continuing to serve you.
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