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Swyft Home DE Reviews 

181
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers frequently mention that the furniture is exceptionally comfortable, looks wonderful in their homes, and comes with impressively high quality. Consumers also appreciate the straightforward assembly process, along with the friendly and well-coordinated support provided throughout the purchasing journey. However, some customers also noted that shipping took a very long time or that delivery dates were changed repeatedly without proper communication. A few people experienced frustrating issues with items arriving broken, delayed for months, or missing entirely from their orders. Despite these occasional logistical setbacks with transportation, most people remain very satisfied with the final products they received.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that furniture items like sofas and chairs... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many consumers praise the fast... See more

Quality

Users describe positive interactions with quality, consistently praising the craftsmanship and stylish design... See more

Order

Clients share ambiguous opinions on order experiences, balancing frustration with satisfaction. Consumers... See more

Service

Customers report general satisfaction and positive experiences with service, highlighting great quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great, quality and assembly, too. I was not completely satisfied with the delivery. I could choose a date-which I did-but it got changed to another day without notification. The phone numbe... See more

Company replied

Rated 4 out of 5 stars

The chairs are great. They were well packed so that they arrived in one piece. One star off for not keeping our original delivery date - which was a huge hassle- because i stayed home from work for no... See more

Company replied

Rated 4 out of 5 stars

Box was a bit damaged but the chairs were packed well enough that they were fine. Chairs look great and we are really happy with. Shipping took forever but arrived when they said they would.

Rated 4 out of 5 stars

The quality is very good. The product is exactly as described. The delivery company was friendly and delivered on time.

Company replied


Company details

  1. Sofa store
  2. Bed shop
  3. Bedroom furniture shop
  4. Flat Pack Assembly
  5. Home Furniture Shop
  6. Living room shop

About Swyft Home DE

Written by the company

Wir sind ein Möbelunternehmen aus London, das die Möbelbranche revolutioniert.

Uns war klar, dass es eine bessere Möglichkeit geben musste, Möbel herzustellen, und fragten uns, warum Möbel nicht in kompakten, handlichen Kartons geliefert werden. Wäre es nicht einfacher, wenn Möbel in wenigen Tagen direkt zu deiner Tür geliefert und auch durch schmale Treppenhäuser passen würden? Und du die Möbel in wenigen Minuten ohne Werkzeug zusammenbauen könntest?

Wir finden, dass Möbel so flexibel sein sollten, dass du dein Zuhause ganz nach Wunsch gestalten kannst. Deshalb haben wir in den letzten fünf Jahren zeitlose Produkte entwickelt, die unsere Kunden lieben.

Swyft macht Möbel einfach.

Contact info

4.1

Great

TrustScore 4 out of 5

181 reviews

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4.1

All reviews

(181)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great stuff, top quality

Great stuff, great service! Everything worked smoothly and the quality is extraordinary!

31 October 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you so much for your kind words! We’re thrilled to hear that everything went smoothly and that you’re happy with the quality.

Rated 5 out of 5 stars

I‘m so happy with my new furniture

I‘m so happy with my new furniture! I got a dining table with chairs and a bank as well as a sideboard, and I love everything about it. The quality seems great, assembly was as easy as can be and it was all really really well packed and delivered. Customer service was great (I needed to change delivery dates and the address, which went perfectly) and they helped me with that perfectly. I absolutely recommend this brand!

28 October 2025
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Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Would buy again.

The service was good, the chairs I got - Model 01, dark color with brown leather - gorgeous, good quality.
Only thing - the sticker underneath could be easier removed, like less glue, or different glue, but that is nitpicking. Would buy again.

28 October 2025
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Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Service perfect

Service perfect, good price,
Quality excellent

17 October 2025
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Reply from Swyft Home DE

Vielen Dank für Ihr tolles Feedback!

Rated 5 out of 5 stars

Quick and positive reaction to small…

Quick and positive reaction to small problem. Order process and delivery very good. Product nicer and better quality than expected.

28 August 2025
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Reply from Swyft Home DE

Thank you so much for your kind words! We’re delighted to hear that you were happy with our quick support and that your order and delivery went smoothly. It’s wonderful to know the product exceeded your expectations in both look and quality. We truly appreciate your feedback and look forward to welcoming you again!

Rated 5 out of 5 stars

Amazing Quality and Excellent Service

​I discovered a beautiful coffee table and immediately placed an order. The checkout process was seamless, with multiple payment options available.

​After payment, the distributor contacted me via email and SMS to schedule the delivery. The day before arrival, I received a two-hour delivery window, which made it easy to plan my day. The driver called 30 minutes before they arrived, right within the specified timeframe.

​Unfortunately, the table had a minor defect with its drawer. I contacted customer service, and my agent, N.A., went above and beond to find a perfect solution, responding in just one business day.

​The quality of the table is fantastic, and the overall service is excellent. I would highly recommend Swyft to my family and friends!

2 August 2025
Unprompted review
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Reply from Swyft Home DE

Thank you so much for your kind words and for sharing your experience with us! 🌟
We’re delighted to hear that you love your new coffee table and that the delivery process was smooth and convenient. At the same time, we truly appreciate your understanding regarding the minor defect, and we’re glad that our team was able to resolve the issue quickly and to your satisfaction.

Your recommendation means the world to us, and we look forward to helping you (and maybe your family and friends!) find more beautiful pieces for your home in the future.

Rated 4 out of 5 stars

Expensive but good

A little bit expensive, but very good Quality and Service, I recommend Swyft nevertheless. I am satisfied with my Deal.

2 August 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you for your honest feedback! We're glad to hear you're happy with the quality and service — and that you'd still recommend us. That means a lot! 😊

Rated 5 out of 5 stars

Great

Everything was handled well.

22 July 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you for your kind words! We're glad to hear everything went smoothly. If there's ever anything else we can do for you, just let us know! 😊

Rated 5 out of 5 stars

A beautiful sofa

A beautiful sofa, very comfortable and stylish. It exceeds our expectations.

28 July 2025
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Reply from Swyft Home DE

Thank you so much for your lovely feedback! We're thrilled to hear that the sofa exceeds your expectations — both in comfort and style. Enjoy your new piece! 😊🛋️

Rated 5 out of 5 stars

Swift & Competent

Dear Swyft-Team,
You were very supportive, „swift“ and competent.
It was easy to select my matter of interest.
Thank you for making life easy when wishing to buy my sleeping sofa and armchair.
Not to forget delivery: preannounced, selectable date. Arrival time slot was met and you were informed again by telefone approximately 40 minutes prior to arrival. Perfect - what else can you ask for.
All in all smooth handling and quicker accomplishment than originally indicated. Thank you very much.
Kind regards
Christine Gertges

24 July 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you so much, Christine, for your kind words and thoughtful review! 😊
We’re thrilled to hear that your experience — from selection to delivery — was smooth and satisfying. It's great to know our team and delivery service met your expectations (and timing!).

Enjoy your new sleeping sofa and armchair – and thank you again for choosing Swyft!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, fine product!

15 June 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thanks so much for your review! We're really glad to hear the delivery was quick and that you're happy with the product.

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