Everything went perfectly. The shipment was super fast, and the products are amazing. The moss is easy to use and gives great support to monsteras. The plant food for tropical plants is also amazi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought five different soil mixes (Fern, Syngonium, Universal, Ficus & Aroid). Before making the switch, my plants were doing quite okay (despite sitting in compact & hydrophobic soil). But a... See more
I placed and paid for an order on June 9. On June 15, DHL emailed me stating that the packaging was damaged and the parcel would be returned to the sender. DHL never delivered the goods to me... See more
Company replied
Absolutely top-quality soil. You can see and feel the difference straight away — well-balanced, airy, and clearly designed with plant health in mind. My plants responded immediately after repotting, w... See more
Company details
Written by the company
About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!
Contact info
Nieuwe Kade 20, 6827AB, Arnhem, Netherlands
- info@sybotanica.com
- sybotanica.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best shop to get everything for your plants at a good price
Finally a shop that offers everything you need. They offer a lot of quality products for your plants at a good price. Even a nice 10% discount for the next purchase if you order something! And sustainably sourced products. Definitely recommend purchasing plant necessities here!
Clear and simple
Clear navigation on the website. Easy to find info bout the products, how to use them and their purpose.
They provide ready to go soil mixes but also the individual ingredients to tweak the mixes if u want to. With the recipes for the soil mixes provided on the site it's a great deal of fun making them urself.
The clear pots I got have good drainage and are sturdy.
Its smooth sailing in the checkout, delivery was fast, everything came properly packaged and intact.
Its simply great all over!
Great online shopping experience plus added advice
The website was easy to use, the shipment arrived as promised, the communications were accurate and all worked smoothly. Also really liked the short articles and tips on the website that will be very helpful as we are trying to learn about terrariums.
Great selection of different product
Website is easy to use. I found exactly what i was looking for very quickly. I even found extra products i didn’t know i needed 😊. Great selection of product to choose from. Shipping was super fast.
Quality products & really fast…
Quality products & really fast delivery , what else can you ask for , I am very happy customer 😊
Great Substrate!
I use Sybotanica’s fine Houseplant Mineral substrate all the time, especially for my Alocasias, and they genuinely thrive in it. Since switching, I’ve noticed much faster growth, stronger roots, and overall healthier plants.
On top of that, shipping and delivery are always amazing. My orders arrive quickly, well packed, and in perfect condition, which makes the whole experience stress-free.
Fast delivery
Fast delivery. And very helpful if something isn’t right with the order.
Great service
I’m very happy with the overall service.
The website is well designed, with a clean and pleasant graphic layout and navigation is simple and intuitive. The checkout process is smooth, with invoice generated instantly after payment.
Shipping is fast and well organized. The surprise free gift included in the package was a very nice touch.
Overall, an excellent experience.
Efficient and reliable service
The service of this online store was efficient and reliable. My order was processed promptly and dispatched without delay. Overall, I am satisfied with the service and the way the purchase was handled.
Great products and fast delivery
Great products and fast delivery.
I will be returning soon for some more supplies!
High quality products
High quality products, good prices, delivered quickly.
Plants are happy
Hi, good quality product and speedy delivery. Plants are doing well in the new substrate:-).I am growing the standard houseplants and cactus in the substrate.
Nothing fancy.
I would buy the same product again when required.
Overall a good experience and would recommended the product to my friends.
Great products and very good overall…
Great products and very good overall experience. One item arrived damaged, but customer service handled it quickly and professionally replacement was arranged without any hassle. The quality of the products is excellent and you really feel that they care about what they sell.
This is how customer service should work. Highly recommended.
Everything was perfect
Everything was perfect. Fast delivery and well packed. Definetely gonna order again.
Sybotanica is the best
Sybotanica is the best choice if you want your plants to thrive. Everything is excellent: quality, delivery, client support, mystery offers.
Very trusted site for my plant needs
Very trusted site for my plant needs. My orders always arrive very quickly, everything packed securely. Every bag of soil of every kind is always clean, not lumpy, haven’t noticed any pests, worms, or anything unwanted in the bags. The bags are also sealable, which for some reason is still not very popular. Overall, top site.
I had a great experience ordering from…
I had a great experience ordering from SYBotanicA. The purchasing and shipping process was smooth, fast, and well organized, and everything arrived perfectly packed.
I ordered several transparent pot sizes and a 20-liter Aroid soil mix, and the quality was excellent. The pots are sturdy and well made, and the soil mix is clearly high quality and ideal for aroids.
Very satisfied overall — I’ll definitely be ordering again and highly recommend SYBotanicA.
Fast delivery and high quality…
Fast delivery and high quality products. Very happy!
Have ordered many times
Have ordered many times. I'm always super satisfied with the product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








