Syght Glass Reviews 

365
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of their products, noting well-made, durable glasses effective for blue light protection. Many appreciate the wide selection of stylish frames and accurate prescriptions, along with an easy, quick ordering process. Exceptional, helpful, and responsive customer service is frequently highlighted, and people are very satisfied with the affordable pricing compared to traditional opticians. However, some customers experienced significant delays, non-receipt of orders, or received incorrect, damaged, or misrepresented glasses.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, often expressing satisfaction with the frames and lenses,... See more

Order

Users describe positive interactions with order, highlighting the ease and straightforwardness of the... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, exceptional, and... See more

Price

Consumers find the pricing to be a significant positive, often highlighting the affordability and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't know about blue light glasses till my dad mentioned them and he's 30 years older than me. These glasses have made me less paranoid about the exposure of the risks of blue light and being pr... See more

Rated 5 out of 5 stars

Truly amazing sight has amazing deals on glasses comes quickly and are such sturdy frames! Great for mums with children who like to break them or pull them easily fit nicely on the face and genuinely... See more

Rated 5 out of 5 stars

This is my 3rd time ordering from Syght glasses due to the gorgeous new frames and wide variety of styles being uploaded on their website. I stare at screens all day and blue light glasses have reduc... See more

Rated 5 out of 5 stars

Syght Glass exceeded my expectations on all aspects of my first progressive lens eyewear purchase. The frames are exactly as shown on the site with correct dimensions. Quality hinges and material. The... See more


Company details

  1. Glasses store

Written by the company

Syght glass offers anti-blue ray computer & gaming glasses. We make the best Prescription/Non-Rx blue light blocking glasses. Our computer and gaming glasses are engineered to eliminate digital eye strain and headaches. Get rid of headaches,...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

365 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(365)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, patient, friendly & thorough customer service, this is now my second order. The first order I was so happy with the frames, very light, so now I am waiting for the 2nd order to arrive, but it is the customer support team that makes all the difference. If that didn't exist, for sure I would not be returning to Syght Glass. I hope your management reads these reviews and the support team receives the credit appreciation and good decent salary they deserve, because without them, you don't have a successful company, you can have great products, but they are you're frontline!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

The Syght Glass are very cooperative…

The Syght Glass are very cooperative and very polite company to work with. The glasses are very, very good, and when ordered, you receive a box, etui and a chain for each papir of glasses. I’m gonna order my glasses again for sure.

10 November 2025
Unprompted review
Rated 3 out of 5 stars

Issue still not resolved.

Ordered October 15th.

I’m leaving 3 stars for now. The product itself may be fine, but the customer service experience has been disappointing. After several back-and-forth emails, I’m still no further forward in getting a proper update on my order. Instead of handling it directly, I was told to contact the courier myself.

As a customer, I shouldn’t have to chase multiple companies to find out where my parcel is. It is the retailer’s responsibility to track the order and keep their customers informed — not to shift the responsibility elsewhere.

If this is resolved promptly and professionally, I’ll be happy to revise my rating. However, if nothing changes, I will lower it accordingly.



15 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

This is my 3rd time ordering from Syght glasses due to the gorgeous new frames and wide variety of styles being uploaded on their website. I stare at screens all day and blue light glasses have reduced my eye strain, I come home from work and don’t feel as tired. They’re high quality and affordable. Even if you’re skeptical about blue light being a ‘placebo effect’, it’s worth the buy due to the affordability and read the reviews, they do speak for themselves!

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Syght Glass has a wonderful range of…

Syght Glass has a wonderful range of frames to choose from and they got my prescription absolutely perfect. The customer service is absolutely amazing and the Blue Light Blocker add on really helps me as I stare at a screen all day for work. Would highly recommend shopping with Syght Glass.

7 November 2025
Unprompted review
Rated 4 out of 5 stars

I will admit I have broken my glasses…

I will admit I have broken my glasses and have boughten another one because there not the most durable for at least the frame that I got. I got great help when the most recent glasses I got had broken legs (temples) because my warranty was still good at the time when they broke, which was two day before my warranty expired, and I could still ask if I get get them renewed. I was given a new frame and it was free of charge even though it was a day past from when I received it when I was still emailing them.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect vision, perfect price

Very happy with my variofocal glasses from Syght.. I was a bit apprehensive, as it was first time buying glasses online. The frames are excellent quality, prescription is perfect and they are comfortable to wear. The selection of frames is amazing and the price is a quarter of what I usually pay on the high street. I will definitely be back for more!!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have not yet received my glasses, but the customer service from Leaf throughout the manufacturing process has been excellent. The team are very quick to respond to my questions and are going out of their way to ensure my prescription and glasses are tailored exactly to my needs.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great results, great team!

I stare at screens all day, naturally nowadays. Even while using eye comfort settings on all my devices, I started getting intense headaches stemming from my eyes. Eventually I got a pair of Syght glasses and haven't had any headaches or eye strain issues. I lost my first pair after about 3 months, so I just ordered another. They decided to include a complementary pair of glasses as well and honestly that's so helpful. I've never had glasses so I feel I will be prone to losing them again in the future. Great product, great results, great team!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, swift reply and very happy overall with their services. I would recommend this company for someone who doesn't want to spend a fortune on glasses.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

I didn't know about blue light glasses…

I didn't know about blue light glasses till my dad mentioned them and he's 30 years older than me. These glasses have made me less paranoid about the exposure of the risks of blue light and being protected makes me feel like I'm wearing sunglasses.
They are also scratch resistant which helps because it's q better investment than some cheap glasses.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Ordered my glasses as all options for…

Ordered my glasses as all options for thinner lenses, adaptive colours were so much cheaper than high street opticians. The customer service online chat was 10 out of 10, they helped me get my 20% discount back that I forgot to use at the checkout.my prescription is really high but they still were delivered in just over a week, and the delivery package was 10 out of 10 with well packaged extras like straps, tool and cloth. Well happy with this company!

7 October 2025
Unprompted review
Rated 1 out of 5 stars

I am absolutely dissatisfied that I was…

I am absolutely dissatisfied that I was cheated out of my money. Unfortunately, after a month and a half, I still haven't received my glasses, even though I wrote to customer support and emailed them more than once.
The last response was, "This is the first time this has happened to us, we will send you a new order number." After that, I received an email asking me to leave a review about the glasses THAT I DID NOT RECEIVE.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

They are an amazing company the staff…

They are an amazing company the staff are really friendly I made an error in my initial order and they did everything possible to help me out the staff member that helped me was named lead thank you for all the help you provided me

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible & lengthy experience!

Terrible. Took 3 weeks to arrive, and once they had - they were way more magnifying than my prescription, the lenses were so thick; like glaciers in 2004.
Lastly, looking through these glasses is impossible due to the motion sickness arousing crazy warp that happens at any movement of the head.
Look up how to return them because they are not correct or fit for purpose & they don't accept the return of prescription lenses even if they are wrong & they have the CHEEK to charge a $20 handling fee for the pleasure of me sending my own defective item back to them.
Best paid postie in the World right there.
Pay for it cheap, pay for it twice.
Avoid this.

9 October 2025
Unprompted review
Syght Glass logo

Reply from Syght Glass

Dear Dan Reval,

Thank you for taking the time to share your feedback. Let us clarify a few points so everything is clear for you and for others reading this.

Your order was delivered within the standard timeframe for custom prescription glasses. The lenses you received were made exactly according to the prescription details provided in your order. After you reported an issue, our customer support team immediately reached out and requested a copy of your prescription so we could review and verify everything. However, we never received a response from you. Without that information, it isn’t possible for us to confirm whether there was any mismatch or to provide a suitable correction.

We’d like to emphasize that prescription glasses are custom-made items and therefore are not returnable — this is standard across the eyewear industry. However, we always make exceptions and go above and beyond to ensure customer satisfaction. We’ve already offered to resolve your issue without requiring you to return your current pair, which shows our genuine willingness to help.

We kindly ask you to please cooperate with our support team by sharing your prescription so we can review it and resolve the issue for you as quickly as possible.

Best regards,
Leaf
Customer Support Team
Syght Glass

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