Syght Glass Reviews 

365
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of their products, noting well-made, durable glasses effective for blue light protection. Many appreciate the wide selection of stylish frames and accurate prescriptions, along with an easy, quick ordering process. Exceptional, helpful, and responsive customer service is frequently highlighted, and people are very satisfied with the affordable pricing compared to traditional opticians. However, some customers experienced significant delays, non-receipt of orders, or received incorrect, damaged, or misrepresented glasses.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, often expressing satisfaction with the frames and lenses,... See more

Order

Users describe positive interactions with order, highlighting the ease and straightforwardness of the... See more

Customer service

Customers had positive experiences with customer service, often describing it as great, exceptional, and... See more

Price

Consumers find the pricing to be a significant positive, often highlighting the affordability and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't know about blue light glasses till my dad mentioned them and he's 30 years older than me. These glasses have made me less paranoid about the exposure of the risks of blue light and being pr... See more

Rated 5 out of 5 stars

Truly amazing sight has amazing deals on glasses comes quickly and are such sturdy frames! Great for mums with children who like to break them or pull them easily fit nicely on the face and genuinely... See more

Rated 5 out of 5 stars

This is my 3rd time ordering from Syght glasses due to the gorgeous new frames and wide variety of styles being uploaded on their website. I stare at screens all day and blue light glasses have reduc... See more

Rated 5 out of 5 stars

Syght Glass exceeded my expectations on all aspects of my first progressive lens eyewear purchase. The frames are exactly as shown on the site with correct dimensions. Quality hinges and material. The... See more


Company details

  1. Glasses store

Written by the company

Syght glass offers anti-blue ray computer & gaming glasses. We make the best Prescription/Non-Rx blue light blocking glasses. Our computer and gaming glasses are engineered to eliminate digital eye strain and headaches. Get rid of headaches,...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

365 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(365)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! I even made a mistake in my order and they fixed it for me and didn’t even charge me the difference that I owed upon correcting the mistake. Will definitely be shopping here again! Hazel was the name of the agent helping me 😎

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very stylish, high-quality products! I just ordered three more, and the support I received was outstanding. Leaf was incredibly kind and helpful throughout the process. I highly recommend this site!

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Would love to see the SYGHTS.I have an outstanding complaint with…

I have an outstanding complaint with them.My order was totally mixed up partly due to them partly to me.Information on what was happening not very forthcoming.Now they want me to pay for more glasses than I need.They keep telling me the order is already being processed .They can't possibly have done the long sighted ones as I wanted most as I haven't given them the prescription yet.Last time they said they would look into a refund with the team.After 3 days and at least 4 emails I have had enough

10 June 2025
Unprompted review
Syght Glass logo

Reply from Syght Glass

Thank you for taking the time to share your experience. We're genuinely sorry to hear about the confusion and would like to clarify the situation—for you and for others reading this.

Your first order was for reading glasses, which we delivered accurately. After receiving your first pair, you placed a second order—but this time, only for frames, without providing any lens details. To ensure we understood your needs correctly, our support team reached out to you via email multiple times to confirm whether you needed just the frames or reading lenses again, as in your previous order.

After a few follow-ups, you replied by email confirming that you wanted the same reading lenses as before. Based on that confirmation, we proceeded with production using reading lenses.

However, later during a live chat, you mentioned you actually wanted distance lenses instead. Our team kindly asked you to provide the distance vision prescription so we could assist accordingly, but unfortunately, that information wasn’t provided.

We understand there was confusion on your end regarding the type of lenses you needed, and throughout the process, our team made every effort to clarify and assist with patience and care. Despite the fact that the lenses were already in production—normally a non-refundable stage—you requested a cancellation and refund.

As customer satisfaction is our top priority, we issued a full refund purely as a gesture of goodwill. Even though this issue didn’t stem from our side, we believe in resolving matters in a fair and customer-focused manner.

At SYGHT, we are committed to being transparent, supportive, and doing right by our customers. If you need any help in the future, our team will always be here for you.

Warm regards,
Team SYGHT

Rated 5 out of 5 stars

Putting things in focus!

Very impressed with Syght Glass. My new varifocal glasses arrived on time as per the times given on the website. The glasses are of a high quality and the lenses are spot on. They’re photochromic too so darken in the sun and go back to clear inside. They’re comfortable to wear and haven’t had to adjust them. They come well packaged in a soft case in a box and come with tools to make adjustments and an optional neck cord. You even get a cleaning cloth. Would recommend giving them a try. Just upload your prescription and wait for your new specs. Plenty of choice for frames too!

7 July 2025
Rated 5 out of 5 stars

Sorted long sighted vision after laser surgery

Hi I bought these glasses after I had lens replacement surgery and my eyesight allowed me to read again without glasses but messed up.my long distance vision. These glasses have worked perfectly and allowed me to drive again in low light and watch cricket again with the players now back in focus. I thoroughly recommend these glasses. The surgery sorted out my need for glasses to read but these glasses glasses now allow me to do all my long sight activities again

21 June 2025
Unprompted review
Rated 5 out of 5 stars

What a little gem

Syght glass is absolute hidden gem in mainstream optician corporate shops.
I was very sceptical at the beginning. Yet I've decided to take the risk and it payed off well. I was very pleased that I didn't have to upload my prescription because I don't have british prescription, but another one from different country which by british law is not acceptable in these mainstream optician corporations. So now I could easily skip this disgusting discriminatory bureaucratic process. Just because I have zero trust in british opticians (for a hell of a good reason) it shouldn't mean I can't bring my prescription with me from abroad and use it here to fit my glasses. This company gave my back that right. So thank you very much.
Regarding to price and quality. Price is very cheap compare to typical mainstream optician corporations. Way too cheaper. But what truly pleasantly surprised me was the quality. I don't understand where this twisted stupid standards of the mainstream corporations came from - expansive price and light, delicate glasses. They couldn't be further from reality because quite the opposite is correct. Not what these stupid expensive companies offering. I need cheap and sturdy lenses with proper metal frame so when I drop them they won't brake so easily like those stupid expensive one with super thin lenses I was even scared to clear so I don't crack them. These glasses from Syght glass are just perfect for me and I bought 3 already with so many add-ons like transition, blue light, anti scratch etc. Still came out way much cheaper and in thousand times better quality than some ridiculously overpriced and nasty quality Specsavers or Express vision. Definitely will be buying more and already recommend Syght glass to couple of my coworkers. What a little gem.

28 June 2025
Rated 5 out of 5 stars

Good quality.

Easy to order, well-packed - very good quality - I can recommend - I bought glasses for working on the Computer.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 3 pairs of glasses

Ordered 3 pairs of glasses, two for distance and one for reading. Turned out I made a mistake in a detail on my prescription and contacted Syght. The after sales response from Leaf was very quick and I was offered a voucher to go towards correcting what was my mistake. Will use them again

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Best

Hi
Syght glass was my first order and was the best with everything what I expected
I placed an order afterwards to more than 2 other companies to see the difference but the results was disappointing

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Ordered myself a set of glasses for a very reasonable price but unfortunately I went for the wrong lenses for my prescription, however the customer service was fantastic I got an email and specifically, Leaf, was really helpful in getting me the glasses that would be best for me, Leaf was amazing and genuinely the most help I’ve ever had with an online order.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Very good glasses,very pleased

Very good glasses,very pleased
With them good fit great price
They take a while to come I think from china.ps I'm not a bot
And there is money off vouchers on-line search syght glasses voucher get a tenner off

4 June 2025
Unprompted review

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