I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... See more
Company replied
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First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... See more
Company replied
Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... See more
Company replied
I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... See more
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Company details
Written by the company
A platform where landlords and service providers can effortlessly manage their residential property bookings
Contact info
Wynne Avenue, Beech Court, M60 Office Park, Swinton, M27 8FF, Salford, United Kingdom
- 01618833452
- info@symple.co.uk
- symple.co.uk
A great user friendly platform
A great user friendly platform. Very clear layout and welcome reminders. A good team that were very understanding of my software issues and patient despite my delayed report. Update. Swift payment for my services too. A well deserved 5 stars.
31 January 2023
Unprompted review
Reply from symple.co.uk
Thank you Leigh for such a lovely review. It is wonderful to hear that our service providers are equally as pleased with our platform. We are happy to hear that our team were supportive to your needs also. We look forward to continuing to work with you.
Kind regards,
The Customer Success Team
So far so good....
13 January 2023
Unprompted review
Reply from symple.co.uk
Many thanks for your review. We hope that you continue to order with us, so the good can keep on coming.
Kind regards,
The Customer Success Team
Reply from symple.co.uk
Thank you Anthony for your review. That is why we are called -Symple!
Kind regards,
The Customer Success Team
Keeping it symple..
Symple dealt with a recent gas safety inspection for me where the tenant had changed their telephone number without updating us.
A great patient service from Symple in dealing with the matter and eventually arranging it - if I'd have done the same task myself I'd probably have let down a gas engineer with unconfirmed appointments, frustrated them and incurred additional costs in the process.
5 star service once again - keep it up, gang!
18 January 2023
Unprompted review
Reply from symple.co.uk
Many thanks Craig for such a complimentary review. Situations like this occur often, but that is exactly what we are here for -to take that stress and mither away from yourself. Our Customer Success Team will always strive to provide the best service to our clients, and we always support wherever we can.
Kind regards,
The Customer Success Team
It was so easy to arrange my Gas safety…
It was so easy to arrange my Gas safety Cert, put details online, accept job, pay, wait for certificate.
Easy
23 December 2022
Unprompted review
Reply from symple.co.uk
Thank you Tony for such a kind review. This is exactly how we work in a nutshell, easy does it!
Kind regards,
The Customer Success Team
I found the whole process very easy and…
I found the whole process very easy and I thought it represented good value for money.
16 December 2022
Unprompted review
Reply from symple.co.uk
Thank you Paul for your kind review. It is great to hear that you have had a very satisfactory experience with ourselves. We hope we can assist you again in the future.
Kind regards,
The Customer Success Team
All went well and straight forward.
28 December 2022
Unprompted review
Reply from symple.co.uk
Many thanks James for your 5* review. We are pleased that you found our platform easy to use and that everything went well for your property inspection.
Kind regards,
The Customer Success Team
Super smooth and hassle free.
Super easy to book, efficient service and job complete with no hassle. Perfect for me as a landlord who has many other things to focus on. Thankyou.
4 December 2022
Unprompted review
Reply from symple.co.uk
Thank you Ciara for your very kind 5* review. We are very happy to hear that we have been able to take some pressure off your busy workload and making life much easier for yourself.
Kind regards,
The Customer Success Team
I highly recommend using Symple
I highly recommend using Symple. they have been really easy to deal with, Stacey Blacker got everything sorted very quickly and was very helpful.
1 December 2022
Unprompted review
Reply from symple.co.uk
Thank you Eliyahu for your glowing 5* review. Many thanks for the very kind feedback about Stacey, we will ensure this is shared with her personally.
Kind regards,
The Customer Success Team
could not make ordering certificates…
could not make ordering certificates easier and more efficient. amazing. with 1 button life becomes easier.
29 November 2022
Unprompted review
Reply from symple.co.uk
Thank you David for such a lovely 5* review. You have summed up perfectly what Symple aim to achieve. It is very pleasing to know that your involvement with property certifications has been made much easier.
Kind regards,
The Customer Success Team
Simple Gas Safe Certificate
Very simple system to use and the service and communications from Ben were first class.
I would definitely recommend to others
23 November 2022
Unprompted review
Reply from symple.co.uk
Many thanks Calvin for your 5* review. We are pleased that your first experience with us has been a very positive and pleasant one. Thank you for your comments about our service provider Ben, your feedback will be shared with him.
Kimd regards,
The Customer Success Team
Prompt and Efficient
Prompt and courteous, delivered the reports quickly and efficiently. Thanks very much
25 November 2022
Unprompted review
Reply from symple.co.uk
Many thanks Leila for your 5* review. It is lovely to hear such positive feedback regarding your experience with Symple.
Kind regards,
The Customer Success Team
Easy to schedule appointments &…
Easy to schedule appointments & efficient ways to upload documents.
23 November 2022
Unprompted review
Reply from symple.co.uk
Thank you Gavin for your 5* review. It is nice to hear that you found our platform easy and efficient to use.
Kind regards,
The Customer Success Team
QUICK AND SIMPLE TO USE
QUICK AND SIMPLE TO USE, GOOD DASHBOARD ON INTERNET SITE
11 November 2022
Unprompted review
Reply from symple.co.uk
Many thanks Kevi for your 5* review. It is great to hear that you have found our platform easy to use.
Kind regards,
The Customer Success Team
What more can I say
What more can I say - Awesome! Super friendly and efficient service. Thank you!
15 November 2022
Unprompted review
Reply from symple.co.uk
Thank you Ann for your 5* review. We were thrilled to have been able to book, schedule and deliver your EPC certificate on the same day for you. We look forward to working with you again in the near future.
Kind regards,
The Customer Success Team
Excellent communication and service
Excellent communication and service. Thank you.
15 November 2022
Unprompted review
Reply from symple.co.uk
Many thanks for your 5* review. Thank you for your kind comments regarding our communication and the excellent customer service you have received.
Kind regards,
The Customer Success Team
Good, professional experience
I have found Symple and the team, especially, Georgina Professional, helpful, polite and friendly and very knowledgeable. Communication is easy, there is always someone on the other end of the phone to help, if need be and the portal is easy to use and navigate. We have struck up a good professional relationship with Symple and Georgina.
8 November 2022
Unprompted review
Reply from symple.co.uk
Thank you Wendy for such a glowing 5* review. It is wonderful to get such lovely feedback regarding our team. It is pleasing to hear that Symple is just as easy to use for our service providers, as it is for our landlords, agents and homeowners. We are very happy that you enjoy working with us and we hope to continue this great relationship.
Kind regards,
The Customer Success Team
Excellent customer service
Excellent customer service. Before my instruction to proceed they promptly replied to my emails and clearly answered my questions.
After my instruction to proceed, there was a delay in making the appointment with my tenant, they called me to update me.
21 October 2022
Unprompted review
Reply from symple.co.uk
Many thanks for your 5* review. We will always personally update our landlords and respond to any requests in order to meet those excellent customer service levels we pride ourselves on.
We heard about Symple through a friend…
We heard about Symple through a friend who had previously used Symple. It was very easy to book the inspection and the service was fabulous. A special thank you to Georgina who was polite and very knowledgeable about the services offered.
10 November 2022
Unprompted review
Reply from symple.co.uk
Thank you Joe for your 5* review. It is nice to hear that our services were recommended by a friend of yours. We are grateful of your feedback regarding Symple being easy to use and that you had a great experience with ourselves. Many thanks for your feedback regarding Georgina's manner and knowledge. Your comments will be fed back to her.
Kind regards,
The Customer Success Team
Great Experience and Well done
I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate emailed within 24 hours. I would like to express my highly appreciation and gratitude to Symple staffs and their services providers (KDE Ltd.).
Hope all of you are happy and healthy every day. Nam myoho renge kyo.
7 November 2022
Unprompted review
Reply from symple.co.uk
Thank you Lai Oi Ling for your 5* review. It is lovely to hear that we were able to support you with getting all three inspections completed for your property. Thank you for the recognition of our Customer Success Team, we always aim to provide the highest level of customer service to our clients. We will also share your lovely feedback to our service provider KDE.
Kind regards,
The Customer Success Team
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