Absolutely horrific experience
Absolutely horrific experience. This site is a scam. Zero customer care and items are fakes with original pricing
21 April 2025
Unprompted review
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2.6
Poor
4 reviews
No history of asking for reviews
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Bad customer support
Unfortunately, my experience with Syna has been disappointing.
After cancelling my order, I only received a partial refund – the replacement voucher for the rest of the amount was issued but doesn’t work. Despite multiple attempts to contact customer service, the issue remains unresolved. I expected better support from a brand I trusted.
Unfortunately, this has been the worst customer support experience I’ve ever had.
15 May 2025
Unprompted review
Wanted to return the item
Wanted to return the item - quality was awful, shape was all wrong - no response from any direct method and had to go through Paypal to get a refund
Strongly advise NOT to purchase
6 February 2025
Unprompted review
:-( Extremely disappointing
-( Extremely disappointing – Absolutely unprofessional!
I can only strongly advise everyone not to order from synaworlds! We ordered a winter jacket that arrived with a broken button – absolutely unacceptable for the price. But that's not all! We have tried to contact customer service four times to resolve the issue. But not once was our e-mails or calls answered! I have never experienced such catastrophic communication. It seems like the company doesn't care at all about how it treats its customers. I will certainly never order from synaworlds again and strongly advise everyone to avoid that as well. Too bad about the money!
!!!!!!! Never again !!!!!!!!!!!
:-( Extrem enttäuschend – Absolut unprofessionell!
Ich kann nur jedem dringend davon abraten, bei synaworlds zu bestellen! Wir haben eine Winterjacke bestellt, die mit einem kaputten Knopf bei uns ankam – absolut inakzeptabel für den Preis. Aber das war noch nicht alles! Wir haben viermal versucht, Kontakt mit dem Kundenservice aufzunehmen, um das Problem zu klären. Doch kein einziges Mal wurde auf unsere E-Mails oder Anrufe reagiert!
So eine katastrophale Kommunikation habe ich noch nie erlebt. Es scheint, als wäre es dem Unternehmen völlig egal, wie es mit seinen Kunden umgeht. Ich werde sicherlich nie wieder bei synaworlds bestellen und rate jedem dringend, das auch zu vermeiden. Schade um das Geld!
Nie wieder!
18 November 2024
Unprompted review
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