Syncrotist Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Call Centre

Written by the company

Built on the platform to improve client and staff interaction while helping to extend the reach of your business, Syncrotist offers solutions to help your business run more efficiently. By improving communication paths and providing a quicker response to employment and new client prospects, Syncrotist is able to provide efficient protocol allowing for you to focus on building your business. With over 250 current home care office clients, we are the only company dedicated completely to partnering within this marketplace. Syncrotist also provides communication support focused on relieving and supplementing your staffing needs. With staff trained exclusively for meeting the needs of home care facilities, we have developed our services with your office in mind. Our services are customizable to meet the needs of each of our clients including after-hours phone support, live 24/7 chat monitoring, prospect management and follow-up, and office backup solutions for phone support.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Great system

The system works well to inform our office staff of important calls when we can't get to the phone. Also excellent customer service - any changes to our plan are made easily and promptly.

16 November 2023
Syncrotist logo

Reply from Syncrotist

Dan, Thank you for talking time to provide feedback and we are glad Syncrotist is able to assist your office.

Rated 4 out of 5 stars

Syncrotist does a great job in keeping…

Syncrotist does a great job in keeping our after hours on call in check. Clients can still be scheduled and applicants can begin the interview process.

Thank you Syncrotist!

16 November 2023
Syncrotist logo

Reply from Syncrotist

We are pleased to hear your positive feedback JP. Thank you and please let us know if there is anything we can improve on.

Rated 5 out of 5 stars

Great call center service!

Our office has used Syncrotist to process our after hours for a couple months now and we couldn't be happier! It definitely takes some of the pressure off our on call staff, as they have the ability to categorize calls which allows for us to prioritize after hours calls. They have detailed reporting for us to access and their agents are some of the best we've worked with. We are happy with the service!

7 November 2023
Unprompted review
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Reply from Syncrotist

Thank you Brittany! We are happy to partner with your office and help provide support.

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