Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical installation service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(231)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great install

The engineers turned up and were absolutely fantastic, polite, tidy, and courteous
The install was not the easiest but nothing was too much trouble for them
Cant speak highly enough of them, good value for a good job

22 January 2024
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Andrew, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

These guys were excellent from start to…

These guys were excellent from start to finish. Extremely professional. Richard was excellent in advising me on what EV charger to have & Joe the engineer was friendly clean, tidy & on time. Very efficient. Would throughly recommend these in any future work. Thanks guys.

23 January 2024
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Grahame, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Just had the Ohme home Pro fitted

Just had the Ohme home Pro fitted, from my first enquiry to completion of the work I could not of been happier. Clean, tidy and explained how it all worked.

Highly recommend Synergy EV Ltd.

11 January 2024
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Paul, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

JOE AND CRAIG absolutely brilliant

JOE AND CRAIG absolutely brilliant. Professional, friendly and got everything done smoothly and efficiently.

30 November 2023
Unprompted review
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Reply from Synergy EV

Dear Henna, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Superb experience from start to end

Superb experience from start to end. I received a text well in advance advising that Jake and Joe would be there shortly. I wasn't expecting the install for another few weeks (this is the fault of another company) but this posed no issues at all. Jake and Joe were polite, quick, efficient and clearly excellent at their jobs. An absolute credit to Synergy and I only wish more tradesmen could be this good!

28 November 2023
Unprompted review
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Reply from Synergy EV

Dear Martin, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Absolutely First Class

Absolutely First Class. Richard and Luke were so knowledgeable and thorough with their advice about EV chargers. Communications throughout were very prompt, consistently reliable and always very friendly and courteous. Highly recommended

22 November 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Good Afternoon, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Thank you all for amazing service within hrs of enquiry I was sent an easy survey and booked in for the following days. Luke took care of all the authorities that needed to know and Ben and Charlie installed my charger within 3hrs. Both guys were so helpful talking through my app , tidy workers, tidy wiring and making sure it was dust free when they left !!!!
I would definitely recommend Synergy EV
Ben and Charlie are a credit to your company . Thank you

10 November 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Glenys, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Synergy provided a great service/price

Synergy provided a great service at a competitive price, they were very professional.
I recommend them to anyone looking for an EV charger.

20 October 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Giles, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

The cats pyjamas

If you commission Synergy EV you find it hard to fault the level of service. Professional, friendly, informative, efficient, tidy, competitively priced….. a quality of service that makes you want to find more projects to work with them on.

26 October 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Julian, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Full marks

Wow. Full marks to Joe, Ben and Charlie, the A-Team. They were punctual and very professional. The charger was up and ready after only one hour.

27 October 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Irena, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Simpson & Partners EV Charger

From the moment I spoke to Richard, it was clear I was dealing with a first class company. Sound advice as to which charger would suit me best. Extremely knowledgable. Had my Simpson & Partners charger fitted today by Joe & Craig. Absolutely fantastic guys, so courteous and respectful. Real professionals. All done in 2.5 hours. Neat & tidy workers. Extremely happy and wouldnt hesitate to recommend Synergy EV. Thanks guys!

1 November 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Aaron, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

If only there were more Synergy's in the world!

Excellent service from the entire team from my first inquiry to the final installation and even post-installation to receive the certificates. I wish all other trades had a company like Synergy. All my initial questions were answered very helpfully, the installation was done very professionally and to a very high standard and all the required steps w.r.t UKPN and associated WCS applications were completed without a hitch. Highly recommend Synergy as a company! Very happy.

19 September 2023
Unprompted review
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Reply from Synergy EV

Dear Rishi, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Professional, smooth and efficient service

Professional, smooth and efficient service from initial conversation with Luke on my requirements through to the virtual survey and installation by Joe. The team are friendly and polite and know everything you need to know. Joe did an excellent job installing the charger, left everything near and tidy and took the time to explain everything needed to get started. Many thanks

3 October 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Mark Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Synergy EV really take care of their…

Synergy EV really take care of their customers. They managed to get us an installation date as soon as they could in time for us getting our new car, then made sure it was fully set up and working.

23 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Sophie, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

very good experience

Very clear, authoritative infornation and advice given prior to ordering. Installation was scheduled 3 days after ordering. Joe and Jake turned up on time and did a very efficient and tidy job of the installation and setup,
with clear instructions on how to use it.
Highly recommended .

6 October 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear John, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Quick and professional service

Great service, quote process was straightforward, online form guides you through what is needed and is easy to use. Fitters were excellent and had the charger fitted quickly and neatly, really professional job. Great company to deal with.

22 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Will Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

All fitted as planned with…

All fitted as planned with professionalism

8 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Trevor, Thank you so much for your amazing review, we are very happy that you had a great experience!! Thank you, Synergy EV!

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish. The two guys that fitted my charger was brilliant. Nice friendly and did a fabulous job. Then swept up and left our house clean. Im going to get another one installed due to the service I received

26 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear William, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

Very helpful and knowledgeable

The person installing the charger was very meticulous and did a very neat job with the cabling.
The team at the office were very helpful and went the extra mile when I changed the length of charging cable I wanted.

21 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Hi Sue Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Rated 5 out of 5 stars

EV install with Jamie & Craig (SYNERGY EV)…

I had a fantastic experience with Synergy EV when they installed my Go Zero EV charger. Jamie and Craig, the professional installers, exceeded my expectations. They expertly placed the charger exactly where I wanted it, and the cabling was impeccably neat, disappearing seamlessly into the ground and my cellar. Their enthusiasm for challenges truly paid off, as the installation turned out even better than I had envisioned. Synergy EV’s service and expertise are top-notch and have no hesitations in recommending this company.

Well done guys. Keep up the great work

26 September 2023
Unprompted review
Synergy EV logo

Reply from Synergy EV

Dear Ricky, Thank you for your amazing review - We are very proud of our installers and i will pass on this review. We are all pleased you had a positive experience with our company

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