Synergy Financial Reviews 238

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, highlighting their excellent communication skills. Many people appreciate the quick and efficient service, noting that the company delivers on its promises and makes the process smooth and stress-free. Reviewers frequently mention the exceptional customer service, with agents providing detailed information and working diligently to find suitable funding options. However, some customers also noted difficulties with phone conversations due to representatives speaking with heavy accents. Additionally, a few reviewers were dissatisfied with the lack of proactive advice and follow-up from their financial advisors regarding investment performance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

what made me recomand this company is the quick services that they provide the communication skills and the uniderstanding skills of they pertners. i recomand you to this company you will experiance... See more

Rated 5 out of 5 stars

Want to give a special thanks to Ryan Smith for assisting Us in getting funding. We have some major projects coming and needed immediate funds. Ryan was able to get us a loan with terms that suited ou... See more

Rated 5 out of 5 stars

Jacob Vargas is the most gracious and honest agent I have worked with in the financial funding arena. He is patient, understanding, and calm, in an industry that has many who practice unsavory tactic... See more

Rated 5 out of 5 stars

Jacob was an excellent rep who provided detailed information about the process and what to expect next. He was straight forward and worked quickly to identify the best funding options. Funded in less... See more


Company details

  1. Loan agency

Information provided by various external sources

Synergy Financial offers flexible, working capital solutions to small businesses in need of financing to sustain or grow their enterprise. We place a high value on trust & transparency while providing businesses with simple, quick, and customized financial solutions while utilizing our state-of-the-art technology platform.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent Healthcare Consulting

This is another outfit making money off ill knowledge senior Citizen. Have people switch to a Medicare advantage plan who will not authorize care seniors need. In my case taking advantage of my sister give poor advice from a poorly educated representative name Sam. Someone who is not in healthcare just make bonuses off switching seniors.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not work with Toby M Williams

I was sold an Investment-Linked Policy (ILP) by Toby M Williams, a financial advisor representing Synergy Financial Advisors, as a long-term wealth building solution. After 7 years of monthly contributions, I invested a six-figure sum and got almost the same amount back — a roughly 3% annual return. That’s it.

To put that into perspective, the S&P 500 returned around 12-14% per year over the same period, the DAX around 8-10%, and even Singapore’s CPF — which is completely risk-free — returned 4%. So I took on full investment risk and ended up with returns worse than a government savings account.

What makes this worse is that Toby never once reached out during this time to flag the poor performance or suggest alternatives. No portfolio review, no proactive advice — nothing. I was essentially left to watch my money stagnate while paying substantial fees buried in the product: admin fees, investment fees, plan fees, and surrender penalties that lock you in.

This isn’t a review about how nice the advisor was. This is about results — and the results were terrible. The money I could have made by simply putting the same amount into a low-cost index fund would have been significantly more.

If you’re considering financial advice here, please do your own research on low-cost index funds before signing up for any ILP. The numbers speak for themselves.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Real business partners

Real business partners. Excellent handling by Jaime who took all the steps and offered the best offer for our situation. I really appreciate dealing with Synergy Financial and recommend them dearly. Again Thank you Jaime Sanchez for your help and support

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank You Aaron Cruz!

I had the privilege of working with Aaron Cruz on my recent loan application, and I can wholeheartedly endorse him as an outstanding loan specialist. Aaron demonstrated in-depth knowledge of loan products and provided clear explanations of all available options, making the process remarkably efficient. He showed exceptional responsiveness, promptly addressing my questions and maintaining consistent communication throughout each stage. His professionalism, attention to detail, and genuine commitment to prioritizing his clients' interests were truly impressive.

Thank you, Aaron; I felt confident and supported throughout the entire application process. I highly recommend Aaron Cruz to individuals seeking expert guidance with their loan needs.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Victor was very informative and…

Victor was very informative and helpful.He was able to get my company funding in 24hrs.Thank you for all your time and hard work. Thanks again.
The San Diego Builders Inc.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Jacob Vargas was excellent

Jacob Vargas was excellent , He answered ever question that
I had quickly and accurately. No hidden agenda , all above board. Everything that I was told ,played out exactly as it was supposed to. When there was a small issue ,I reached out to Jacob by e-mail and he
had it corrected in less than 30 minutes . Very easy to deal with and helpful thanks Jacob !

15 January 2026
Unprompted review
Rated 4 out of 5 stars

what made me recomand this company is the quick services that they provide the communication skills and the uniderstanding skills of they pertners. i recomand you to this company you will experiance

what made me recomand this company is the quick services that they provide the communication skills and the uniderstanding skills of they pertners.
i recomand you to this company you will experiance the seviability and quick services that they have been delivaring.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Help

Jaime Sanchez was a great help. He helped me through ever step and broke everything down to me!!!!1

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Aaron is the consummate professional

Aaron is the consummate professional. After making himself familiar with our Boston business and our short term objectives, Aaron designed a lending strategy that satisfied our needs. We are very pleased. Thank you, Aaron.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Victor m worked with me to find the…

Victor m worked with me to find the right deal that applied to my situation and didn’t stop after the first couple hiccups. I’m not used to enjoying lending interactions, but that’s why I’m actually leaving a review. Will gladly work with him again.

2 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look