synthesys.io Reviews 113

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

While I understand these guys are trying to build something useful, they are very late to the AI video party and have a low-quality product built on deceptive hype-based marketing. The tech team s... See more

Company replied

Rated 5 out of 5 stars

Synthesys is a terrific company and what they develop is truly state of the art! I have only begin to scratch the surface of everything they offer, I am learning the ins-n-outs of AI Studio. There... See more

Rated 4 out of 5 stars

They are putting a lot of great effort into making it the next generation AI avatar tool..which it already is in many ways. These guys actually listen to their audience and customers which means... See more

Rated 5 out of 5 stars

I must say, that initially, I was quite skeptical about the AI Avatar hype. Having seen and heard with my own eyes what‘s possible- I am simply overwhelmed and excited. Keep on the good work😃👍 5th... See more

Company details

  1. Software company

Written by the company

Lifelike AI Voice & AI Video Generator. Real Humans & Real Voices helps you create multi-lingual videos without having to hire actors, cameras, or audio equipment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

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Rated 1 out of 5 stars

Credit usage did not match how it was…

Credit usage did not match how it was presented.

I am leaving this review due to unresolved concerns and the absence of any substantive response after raising them directly with Synthesys.

At the point of use, on-page tooltips and pricing language stated that each credit equated to one generated video. Based on this, a reasonable expectation was formed regarding how credits would be consumed.

In practice, videos were deducted at a significantly higher rate (e.g. 10 credits per video), with no clear or prominent warning prior to generation. The effective cost only became apparent after credits had already been consumed.

I raised this discrepancy in writing and provided the opportunity for clarification or correction. While the message was read, no meaningful response was provided.

In the absence of engagement or explanation, I am sharing my experience here so other users can make an informed decision about how credits may actually be deducted in real use.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Synthesys is a terrific company and…

Synthesys is a terrific company and what they develop is truly state of the art!
I have only begin to scratch the surface of everything they offer, I am learning the ins-n-outs of AI Studio.
There are so many features and functions and in terms of processing images/videos/text/speech...it's literally ENDLESS POSSIBILITIES.
Highly recommend this company, it's growing and improving and taking us happy customers along with them. Thank you Synthesys!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm blown away by the Synthesys…

I'm blown away by the Synthesys platform! As a video creator, I'm always looking for ways to streamline my workflow without sacrificing quality. Synthesys delivers on its promise of easy and efficient video creation.

The platform is incredibly user-friendly, with a intuitive interface that makes it easy to navigate and create professional-looking videos. The AI-powered features are game-changers - the auto-generated scripts and voiceovers save me so much time.
The video quality is top-notch,
Overall, I'm loving Synthesys and would highly recommend it to anyone looking to develop their video content

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Worked well for our phone auto-attendant

I used Synthesys.io to redo the voice prompts for our phone system, and it worked better than I expected. The voices sound clean and professional, and setting everything up was straightforward. I had to play around with the timing on a couple of menu options, but it wasn’t a big deal. The files uploaded to our phone system without any issues, and the overall quality was definitely good enough for business use. For the price and the time it saved, I’d use it again when we update an auto attendant menu, or if I have use of some future voice-over work.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5 — Synthesys Studios Is the Real Deal for High-End AI Avatars & Voice Tech

Working with Synthesys Studios has been nothing short of exceptional. Their AI avatar, spokesmodel, and voice systems are easily some of the most realistic and high-quality solutions I’ve used in the industry. The production value is top-tier, the customization options are incredibly flexible, and the final output always looks polished and professional.

What impressed me most was how smooth and intuitive their workflow is. Whether you’re creating marketing videos, spokesmodel content, or interactive experiences, the entire process feels streamlined — no technical headaches, no limitations, just great results.

Customer support is also fantastic. They’re responsive, knowledgeable, and genuinely committed to helping you get the best outcome from their technology.

If you're looking for premium AI-powered video and voice solutions, Synthesys Studios should be at the top of your list. They've become a trusted asset in my digital production toolkit.

Highly recommended.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Synthesys Voices 3 is a truly fantastic…

Synthesys Voices 3 is a truly fantastic tool for me. The voices are realy amazing. I simply use one of the wonderful English voices and type my sentences in Dutch. The texts are spoken in perfect Dutch. Honestly fantastic.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

AI Studio for Content Creators

The many visual media tools that Synthesys offers are centralized in an AI Studio hub. Training videos help to walk a new user through each of the content creation tools. Synthesys offers an outstanding customer service and their responses to inquiries are always friendly, professional, and timely. Synthesys is suitable for both beginners and seasoned creators. Highly recommended!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm in a course creator course and the…

I'm in a course creator course and the most difficulty I am having is with making videos with me for my course. Your doftware has made this process flawless for me. I have created a welcome video and 3 others so far using a picture of me. Thank you

3 July 2025
Unprompted review
Rated 5 out of 5 stars

I rely heavily on Synthesys(.io) to…

I rely heavily on Synthesys(.io) to help me stay ahead of the pack in terms of marketing capabilities for my three businesses and my clients. And have enjoyed using it ever since it rolled out a few years ago.
The constant updates are a sign of a company that cares not only for its customers but also for the integrity of its product and its ability to OVERDELIVER to the members of the Synthesys community.
I could not imagine where I would be without he tool and hope it hangs around (at the front of technology) for a long time!

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Why I recommend Avatar UGC 100% - Feedback

My Review of Avatar UGC (UGC PERSONA) - A Revolution for My Business!
⭐⭐⭐⭐⭐ 5/5 - Completely Won Over!
I absolutely had to share my experience with Avatar UGC by Synthesys because the results I've achieved far exceed my expectations
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🎯 Why I Chose Avatar UGC?
As a store owner, I had been searching for a long time for a tool capable of creating hyper-realistic avatars to showcase my products professionally. Avatar UGC has met all my needs!

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✅ What Impressed Me:
🔥 Exceptional Quality
- Strikingly realistic avatars

- Unique ability to have real products from my store held (not fictional ones!)

- Incredible precision in details requested through prompts

🎨 Advanced Customization
- Perfect facial expressions: smiling, serious, everything is there!

- Error-free text: brands on t-shirts, caps reproduced faithfully

- Clothing detail, color and background with remarkable precision

- Reuse the same avatar while changing everything you want while keeping the same character - truly impressive!

🚀 Ease of Use
- Immediate learning curve - even for a beginner!

- High-quality results very quickly

- Intuitive and well-designed interface

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💡 My Advice
Add a voice that matches your avatar and you get a real virtual influencer at your service! The possibilities are endless and I'm only just discovering the potential of this tool.

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🏆 Impeccable Customer Service
The Synthesys team offers exceptional support. With their quality products and top-notch customer service, you can only trust them!

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✅ My Recommendation
I highly recommend Avatar UGC to all entrepreneurs, e-commerce owners, and content creators. It's an investment that truly revolutionizes the way you present your products!

Congratulations to the entire team for this exceptional creation! 👏

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A 100% satisfied customer who will continue to explore all the possibilities of this fantastic tool!

5 June 2025
Rated 1 out of 5 stars

I purchased the Synthesys UGC Persona…

I purchased the Synthesys UGC Persona Unlimited plan less than an hour ago for $199, but unfortunately, the platform is not functioning as expected.

The first red flag was seeing "300 credits left" in my account immediately after successful payment, which was confusing given the “unlimited” plan description.

The main feature I wanted to use—“Add my multilingual voice”—is not working at all. I tried uploading both .wav and .mp3 files (about 11 seconds each), but after selecting a file, nothing appears on the screen: no waveform, playback, or confirmation. The file name shows when I hover over the import area, but clicking “Add Custom Voice” does nothing. There is no error message or feedback.

I have tried multiple browsers and cleared my cache, but the issue persists. Additionally, I could not find a “My Plan” section anywhere, which made managing my account even more confusing.

If this is not a scam, it reflects very poorly on the user experience and UI design. The interface is confusing and frustrating to navigate, and I believe the team could benefit greatly from UX/UI expertise.

I have already requested a refund via email, attaching my order confirmation, and I hope for a swift resolution.

27 May 2025
Unprompted review
synthesys.io logo

Reply from synthesys.io

Thank you for reaching out and for providing detailed feedback, we sincerely apologize for the confusion and frustration you’ve experienced. This is absolutely not the experience we want for our users, especially right after purchasing our Unlimited plan.

First, regarding the “300 credits left” message, we understand how misleading that appeared. This was a display issue that we have already fixed. Unlimited users can now see the unlimited credits in their account: https://prnt.sc/KoxngBMVnQV4.

On the voice upload issue, it was promptly fixed by the dev team as shown on this screenshot https://prnt.sc/QIdBp6Wixnn_ as soon as you reported it.

Your refund request was processed on time and we've already sent you a confirmation. While we’re disappointed to lose you, we completely understand your decision, and we appreciate you giving the platform a try.

Thank you again for your feedback and for holding us accountable. It helps us improve

Rated 5 out of 5 stars

Cloneing is easy!

What I realy like is that I can create/clone myself and my voice. Now I can easily create a lot of short clips without cutting and redoing then over and over again :-)

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Synthesys is one of the best AI voice…

Synthesys is one of the best AI voice and video tools for realistic, high-quality output. If you need AI-generated voiceovers or video presentations**, it’s definitely worth a try. It has a User-Friendly Interface, High-Quality Output and Extremely Realistic Voices is Great for multilingual content creators. Highly recommended.

12 May 2025
Unprompted review

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