System76 Reviews 310

Before purchasing, I looked at the specifications for the current model (tech-docs.system76.com), and it showed the motherboard as having four M.2 sockets. I planned on moving two M.2 drives from my old machine into this new Thelio Mira with one M.2 selected in the custom config. When I opened the case of machine received, it was a different motherboard with only three M.2 sockets. So, it was still good, but a little frustrating, as the Parts & Repairs manual was not available for it.

Build quality under the hood was great, I'm loving the superfast machine, and Pop OS is making me much happier than Windows 11.

When I noted that a different system suited my needs better very soon after my initial system order, Customer Service promptly responded to my request to cancel my original order and allowed me to place a new order for the other system.
Then that system was shipped and arrived within a week. Incredibly timely!

So far, I'm enjoying the computer I purchased, and my overall experience with System76 was seamless and quick. I like what they stand for and what they are doing. That said, while I appreciate Pop!_OS, I still lean toward Zorin OS for its overall feel and usability. However, I’m happy to keep Pop!_OS installed—it works well for most of my needs and I like the Spotlight type feature--that's the main reason I'm keeping it on. The main downside is the Pop!_Shop, which feels slow and glitchy at first, though it does seem to stabilize after repeated use. It’s a minor but noticeable quirk. For everything except audio recording, this setup excels. I’m thrilled to have moved away from the Apple and Microsoft ecosystems, but it's unfortunate I can't record. While the system can run audio software just fine, the fan kicks in frequently, making it impractical for recording. Given the price point, it’s a bit of a missed opportunity, but since I didn’t buy it specifically for that purpose, it’s not a dealbreaker. And, mixing works perfectly well.

I always get the best service from the System76 team. The laptops they build have their dedication and loyalty built with them.

I have been a System76 customer for 4 years now and own 4 of their systems. I also have no problem recommending them and supporting them.

The last desktop computer I purchased was a System 76 Wild Dog Pro from 2017 and from the onset I was extremely disappointed with the horrific noise the fans put out when I was doing nothing on it. So I had my concerns about buying the Thelio. But I was quite pleased to discover that my new Thelio made no noticeable noise in its quiescent state. After putting up with the horrible noise from the previous System 76 desktop for all these years it is a pure joy to be able to work in my office in something approaching silence. I am a computational physicist so at some point I'm going to test out the GPU and the computational abilities of the Thelio but by far the most important thing about any computer for me is the noise it puts out and so far I am quite happy with the Thelio.

System 76's selection of hardware is 'right-on' and exceeds expectations. Kudos for that! Everything works as expected. Since I am a long-time Linux user (This is my 5th Sys76 purchase) I was not aghast at no documentation or links to more info. (No quick start-up sheet.) I found what I needed to know from on-line, hardware component spec-info. I didn't care for POP-OS but pleased when I installed my fav OS that no additional drivers were necessary. I recommend System 76 to all... they make great stuff!

Powerful and compact Linux computer for very fair price.
I was disappointed by lack of updated neovim in pop-os and by the fact that the HD had "microsoft basic data" partition.
The reply by system76 is not accurate. the 2 first partitions (UEFI and recovery) are vfat, not ext4.

I live about 35 miles from the Denver facility which is often refereed to as 'The Factory'. The UPS hub in Commerce City is about 7.5 miles from 'The Factory'. I receive UPS packages from all over the country and when it arrives in Commerce City I receive the package the next day. Ergo, I opted for the least expensive shipping method. Imagine my surprise when I found that the package had shipped and would take about a week to get to me from 'The Factory' in California. Over night service was only an additional $70 or so. An extra 1%. Negligible on a $3800 order. Perhaps at checkout you might want to mention where the product actually SHIPS from. Just a thought.

so I bought this Lemur pro with extra ram. About 18 months after purchase, it was running slowly. Turns out the second ram was not recognized. Cost $800 and 3 weeks.

Quick, efficient, got what I needed. Always a fan of System76!

Great specs, hardware, software, size, speed, Pop OS. Makes for a great computing experience.

I have been using my System76 Pangolin (32GB of RAM) for a bit over a week now and have been extremely happy with the experience. Due to the direction MS has gone I was ready to make a big change in my computing experience. After doing some homework I was most impressed with System76's right to repair and attention to privacy. I wasn't very sure what I would encounter with POP! OS going into it, but it has exceeded my expectations. The computer itself is plenty fast enough for what I have thrown at it (not a gamer, but do like to be able to edit video). Build quality seems totally solid. And the shopping experience was right on the money. Very happy with my decision and System76.

That was awesome I n interaction and process

EZ to get what you want. Great explanations along the way. 10 out of 10.

They are responsive and very willing to help you with all the troubles that I have encountered my problems.

Having some issues with pop os. Specifically, computer freezes when trying to wake from suspend

Great hardware for _any_ O S! Thanks system76

I was able to use the chat option to send questions and got conscientious answers. It was very difficult for me to ask other major brands questions. As someone new to system76 and linux, I think I would have felt more comfortable if I knew there was a clear possibility of Windows 11 compatibility or established procedures for enabling that. I think another thing that would have helped is understanding the consequences of Intel Arc vs. Nvidia or the different processor options.

Nice integration of pop os with hardware. Prompt delivery.
Clear specs.
Is there any way you could eliminate the need for a password on a computer that is only used by myself? Or make is easier to eliminate spam on a browser?
This is the third computer from system 76 and I have good experience with all. My next will be system 76 again.
Al Strelzoff

No reply on support ticket.

Computer was delivered mostly as advertised.