T2-Vape Reviews 446

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have been using T2 vape liquids for a long time due to price and quick delivery. I usually but tobacco flavour, and have become little bit concerned about how they produce this flavour,. writ... See more

Company replied

Rated 1 out of 5 stars

Website won't upload my ID for age verification so my order is not being shipped. Had no problem taking my money though. No response from website contact form. Won't be using this lot again. And no... See more

Company replied

Rated 4 out of 5 stars

Good, quality e-liquids at very reasonable prices. My only gripe - delivery times for standard can be very long at times - around 5 days on average, unless you choose next day delivery which costs e... See more

Rated 4 out of 5 stars

Ordered for the first time from T2VAPE because of the price. Was curious what kind of quality I may get for the price, as I vape since 2013 and never has spent less then 3 or £4 per 10ml bottle. Gave... See more

Company details

  1. Vaporiser shop
  2. Electronic cigarette store

Written by the company

T2 vape have an extensive range of e-liquids for both standard devices (50/50) and Sub ohm Devices (85/15) with Nicotine strengths ranging from 0 to 18mg we have all you need for your perfect vape. Being fully TPD compliant on all our liquids for your safety and bottling and shipping direct from the UK, T2 vape is here to help you make the Vaping Choice. Not sure what e-liquid to choose? Feel free to call our dedicated Customer Service team who will be more than happy to talk through your choices. 0800 731 1178. All our e-liquids bought direct from the website also come with a 14 Day Money Back Guarantee. (see website for details) So you can buy with confidence. And free standard shipping on all orders over £5 to the UK


Contact info

3.1

Average

TrustScore 3 out of 5

446 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Naturally Extracted Tobacco (NET) methods

I have been using T2 vape liquids for a long time due to price and quick delivery.
I usually but tobacco flavour, and have become little bit concerned about how they produce this flavour,.
written to T2 several times to find out if they use
Naturally Extracted Tobacco (NET) methods or chemicals to produce this.
Up to now there has not been any reply from T2.
will be greatful if anyone know anything about this.
THanks

3 August 2025
Unprompted review
T2-Vape logo

Reply from T2-Vape

Many thanks for your review. I am afraid the liquids do not contain NET. Our liquid is made up of four basic ingredients; nicotine, flavouring’s, and a propylene glycol and vegetable glycerin base. Hope this helps!
For future reference our email address is info@t2-vape.com, we would be more then happy to help :)

Rated 1 out of 5 stars

Won't upload age verification

Won't upload age verification, took money first though

7 November 2024
Unprompted review
T2-Vape logo

Reply from T2-Vape

Thank you for your recent order. We still have your order pending to process.
In the EU it’s illegal to sell age-restricted products, such as e-cigarettes, e-liquid, tobacco and alcohol, to persons under the age of 18, so we must verify your age.
This can be uploaded Before or After the order being placed via the dashboard on your account. Once you have verified, you will not be asked to verify again for future orders.
We do not keep anything on file so it is secure.
We appreciate that this may be frustrating but these rules are in place to protect people under the minimum legal age.

Rated 1 out of 5 stars

Not impressed

Website won't upload my ID for age verification so my order is not being shipped. Had no problem taking my money though. No response from website contact form. Won't be using this lot again.

And now a reply, 6 months later. Absolutely useless.

9 October 2024
Unprompted review
T2-Vape logo

Reply from T2-Vape

Thank you for your recent order. We still have your order pending to process.
In the EU it’s illegal to sell age-restricted products, such as e-cigarettes, e-liquid, tobacco and alcohol, to persons under the age of 18, so we must verify your age.
This can be uploaded Before or After the order being placed via the dashboard on your account. Once you have verified, you will not be asked to verify again for future orders.
We do not keep anything on file so it is secure.
We appreciate that this may be frustrating but these rules are in place to protect people under the minimum legal age.

Rated 4 out of 5 stars

Ordered for the first time from T2VAPE…

Ordered for the first time from T2VAPE because of the price. Was curious what kind of quality I may get for the price, as I vape since 2013 and never has spent less then 3 or £4 per 10ml bottle. Gave myself a few weeks of use and I am very happy. The custom service have been absolutely brilliant and fast with their response when I got problems with Royal mail delivery. Definitely I am going to use them in the future. Highly recommend

16 February 2024
Unprompted review
Rated 3 out of 5 stars

Liquids are great but delivery poor

Liquids are great but delivery is unsuitable. No delivery notification email and no traking number without contacting your office each order (royal mail dont deliver to my apartment).

14 March 2023
Rated 1 out of 5 stars

More hassle than it's worth, avoid if you can.

Have recently placed 2 orders and have had problems with both of them.

First order was placed at the start of February 2023, after waiting patiently for the delivery to arrive, I have up on the 10th day and emailed T2's customer support to chase up my order. After emailing back and forth for 48 hours, they finally admitted it was lost and resent the parcel via DPD courier, this arrived the next day.

I gave the company a second chance and placed another order at the end of February. This time I chose their "premium delivery" option, which advertised next day delivery. I waited 48 hours without a delivery before emailing their customer service again. This time I was told that they were very sorry but they "are out of stock of the boxes for the liquids you require". They offered 3 options to resolve the issue; wait, refund or receive the delivery without the boxes. I opted to receive the delivery without boxes, and also asked when the items would ship.

After 24 hours with no reply, I called the 0800 number advertised on their site. When I was finally put through to someone who could help (the first person claimed to not know the company), I was told that my parcel was lost in the post!?!? They now claim that they have resent the parcel and it should arrive over a week after I ordered them next day delivery.

Ordering from T2 Vape/T2 eliquids is more hassle than it's worth and I will be avoiding them from now on.

28 February 2023
Unprompted review
T2-Vape logo

Reply from T2-Vape

Hi,

We are sorry about your delayed shipments. I can see the order was resent on the 3/3 as per email and it was delivered on the 4/3. We refunded the delivery as a good will.

Once again we are so sorry you've had this experience.

Kind Regards
T2 Vape

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look