Direct Linen Reviews 185

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So i ordered from these after an enquiry for a specific request. They were very good at communicating over email and once they understood my request, i paid the invoice. the speed in which i recieved... See more

Rated 5 out of 5 stars

Been trying to get a decent tablecloth for months, nothing suitable. Eventually happened on offer of custom sized tablecloths by Direct Linen. Perfect! Tablecloth is excellent, very pleased with it an... See more

Rated 5 out of 5 stars

Ordered Saturday, a non working day and received in France on Wednesday!!! Utterly fantastic customer service. Saved my easter gathering, I thought I had ordered weeks ago, (I hadn't ) so assumed... See more

Rated 1 out of 5 stars

Ordered 2 x tablecloths. Didn't get a sample of edging but took the chance as some good reviews. When they came they immediately looked tacky and nothing like the high quality I expected at just under... See more

Company details

  1. Interior designer

Information provided by various external sources

Supplying quality table linen direct from our Manchester-based factory to the UK, Europe and worldwide. We pride ourselves in providing a fast service you can rely on.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

185 reviews

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Rated 5 out of 5 stars

Excellent customer service

Following a couple of emails, Roberta phoned to answer all my questions so I was able to order exactly the right size and shape of table protectors I needed.
My order was fulfilled very quickly and I have no hesitation in recommending this company

6 April 2017
Unprompted review
Rated 5 out of 5 stars

User-friendly website and outstanding customer support....

In addition to having an informative and user-friendly website, Direct Linen offers outstanding customer support. I e-mailed several times with questions both before and after I made my purchase. Taking into account the time difference, responses were always prompt and helpful. My order was filled without error and I received it quickly. I was very happy with the quality of the fabric and workmanship as well as the price I paid. The cost to ship was surprisingly affordable!

3 April 2017
Unprompted review
Rated 5 out of 5 stars

Tablecloth

An absolutely perfect reproduction of my artwork on a tablecloth. And you were so very helpful. Thank you.

22 March 2017
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

I ordered a made to measure round table cloth and napkins. They are very good quality, a lovely bright colour and wash very well. I followed the guidance for the size and drop and have exactly what I want for a very reasonable price.The service was very good, I was informed of delivery time in advance and the goods arrived within the time stated. I am going to order more and certainly recommend this company.

21 March 2017
Unprompted review
Rated 5 out of 5 stars

Great

Great quality cloth, service and communication. Thanks very much! 👍

10 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent quality & service

Fantastic products and I received brilliant customer service. Product arrived ahead of schedule via express delivery. Love the fact that tablecloths are made to measure and you have a choice of sizes for napkins etc. highly recommend.

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Unbelievably good service

We have a larger than usual table, wider than normal, so buying a cloth for it proved impossible. It was 10 days before Christmas so I'd really given up when I came across Direct Linen. I made my choice and submitted the order, saying it would be great to have the cloth for Christmas. I think that was on a Thursday. The cloth arrived the following Monday i.e. 4 days including a weekend. Exactly what I wanted, perfect fit, much admired by everyone who sees it. I now have 2 more in different colours and lots of napkins. Wouldn't use anyone else and have told all my friends.

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Tablecloths made to order and delivered in 5 days!

A big thank you to all your team! We were looking for a tablecloth and napkins set for a dinner party, but couldn't find anything that fit as our table is a funny size. Direct Linen made a tablecloth specially for our table, and delivered it within 5 days! It fits perfectly and it looks beautiful. Thank you again! We will be buying from you in the future and recommending you to our friends.

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent tablecloths

I would recommend Direct Linen to anyone - еspecially for those that have special requests to their order. They use quality materials and the print is outstanding!
I'm graphic designer and illustrator and I needed customized tablecloths for children's parties. I contacted three other companies and no one could fulfill my request. Finally, I found Direct Linen and the customer service was great! The communication was incredible!
Every single tablecloth arrived clean and there wasn't any strange odor. That is really important because now I can sell the tablecloths without any wash.

2 March 2017
Unprompted review
Rated 5 out of 5 stars

Support the local business

Direct Linen was recommended to me so I recommend in return. Great quality of the product. The company uses latest technology and innovation in the prints they can make for you on large scale. Been to their warehouse/ office where I saw the machines and the processes- and their awards. :) I like to support the local small business especially in these trying changing times.

2 March 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

High Quality Products and a Brilliant Customer Service. I Recommend this Company.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

My tablecloth arrived today and I’m in love. The pattern and colour is just what i was looking for. It has exceeded my expectations, i couldn’t be more happy.  I would highly recommend ordering online from direct line.

1 March 2017
Unprompted review

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