TableTime sports Reviews 

65
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Initially my chosen cue was out of stock. The correspondence from the site was swift in letting me know and organising sending a replacement. Did have an issue with a faulty cue case but again this is... See more

Company replied

Rated 4 out of 5 stars

Small hiccup on delivery but was sorted out , product was very good quality when I tried it out

Company replied

Rated 5 out of 5 stars

Great experience purchasing a snooker cue from Table Time Sports. Communication was spot on, and on a personal level, rather than lots of automated replies like most places nowadays. The cue I wan... See more

Company replied

Rated 5 out of 5 stars

This company gave me great advice, and kept in touch throughout the purchasing process. The cue I bought was very carefully and solidly packaged, so no worries about damage in transit. I had a few fol... See more

Company replied

Company details

  1. #5 of 6 best companies in Billiards Supply Shop
  2. #4 of 5 best companies in Table Tennis Supply Shop

Written by the company

TableTime Sports is a specialist online retailer offering a range of Pool and Billiard table products to the UK Market. We have a wide range of Pool tables, Football tables, Hockey tables and Table Tennis table products and accessories as well as American and British pool cues and pool table lighting. We offer free delivery on all purchases and we're open 7 days a week to provide personalised advice and support for browsing and after sales care. Come and take a look and say hello!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time I have purchased from…

First time I have purchased from TableTime but it wont be the last. Good products received quickly and Craig was particularly helpful.

20 September 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

Hello David, really appreciate the review thank you so much. A pleasure doing business with you and look forward to seeing you again soon. All the best and have a great weekend, Craig

Rated 5 out of 5 stars

Excellent customer service and really…

Excellent customer service and really helpful.Made my customer experience very positive as Craig was able to answer all my questions and queries

16 September 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

Hi Jack, thank you for the great feedback it is much appreciated. I hope you enjoy your new cue and if you need anything else you know where we are :) All the best! Craig

Rated 5 out of 5 stars

Cue Exchanged

I have got to say Craig at Table Time sports was brilliant, I wanted to change the cue I had purchased because the grain was to busy for my liking,
I contacted Craig via the chat on their site and he helped me Pick out a cue that was spot on for me, this was the Britannia Exocet cue 8.5mm tip. Lovely wiehgt and fantastic to play with.
Thanks again Craig.

12 August 2024
TableTime sports logo

Reply from TableTime sports

Hi Steve, thank you so much for the kind review. I was a pleasure doing business with you and thank you again for your patience while we worked together to find you the right cue. All the best and hope to see you again soon!

Craig

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service acted quickly to resolve damaged items. Craig has given me great advice and support with all my transaction's. Would thoroughly recommend

27 July 2024
TableTime sports logo

Reply from TableTime sports

Hello Michael. Thank you for the kind words and for your patience while we sorted out a replacement cue for you, we got there in the end! All the best and take care, Craig

Rated 5 out of 5 stars

Fantastic service

My son purchased a cue from here, it was just over a week for delivery, was updated every step of the way, personal email to say when it would be dispatched etc to me a personal touch that we appreciated, as it can be frustrating waiting for your email stating out for delivery. My son loves his new cue and was delivered with care in protective packaging. All round good experience would defo recommend.

27 July 2024
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Reply from TableTime sports

Thank you for the glowing review Jodi, really pleased your son is happy with his new cue, I hope it serves him well for years to come. All the best and do come back soon! Craig

Rated 5 out of 5 stars

Excellent company sorted out my…

Excellent company sorted out my delivery issue and more besides. Craig is an excellent Sales Manager and very good customer service

14 June 2024
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Reply from TableTime sports

Hi Karen, Thank you for your review. It was a pleasure talking with you and I do hope your Son has a great birthday with his new cue! All the best, Craig

Rated 5 out of 5 stars

Good communication and great service

Good communication and great service , thanks for all your help

7 June 2024
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Reply from TableTime sports

Hello Neil, thank you for your kind review it is much appreciated. I hope your new chalk brings you luck in your future games! A pleasure doing business with you, make sure you tell all your friends about us. All the best and take care, Craig

Rated 5 out of 5 stars

Fantastic

Awesome products and service.
5*

9 May 2024
TableTime sports logo

Reply from TableTime sports

Thanks for the 5 Stars Andy, I hope you enjoy your new cue for years to come! All the best, Craig

Rated 5 out of 5 stars

From start to finish an excellent service. Great descriptions excellent time keeping. Super fast delivery. Sales manager Craig is excellent to deal with 👍. And above all a lush super quality pool cue

Brilliant conversations. All products explained. Great detail about stock items and how to order. Quick replies with messages and emails. Fantastic pool cue and delivery super fast. Craig the sales manager is excellent. Glad and very happy that I chose this company. Hoping to order a nice case soon to go with my new cue. Look forward to dealing with you again 👍

24 April 2024
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Reply from TableTime sports

Thank you for the brilliant review Chris, a real pleasure doing business with you and look forward to seeing you again soon. All the best and enjoy your new cue for years to come!

Rated 5 out of 5 stars

Straight forward company to deal with

Straight forward company to deal with, all queries about the cue were handled professonally.
Cue was as discribed delivered as promised and is of great quality.

12 March 2024
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Reply from TableTime sports

Thank you for the kind words Leslie, enjoy your new cue and do visit us again soon! Take care :)

Rated 5 out of 5 stars

Great experience with Tabletime Sports

Great experience with Tabletime Sports. It was very easy to place my order, it arrived very speedily and I was kept up to date with regular emails. Overall I'm very pleased with the service provided.

17 March 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

Thank you for your business! Please shop with us again soon and all the best, Craig

Rated 5 out of 5 stars

Recently purchased a cue from Table…

Recently purchased a cue from Table Time Sports, I made a mistake and ordered the wrong cue, Craig the Sales Director shipped me a replacement cue almost immediately. Very happy with new cue and the service I received. Thank you Craig and team.

11 March 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

You're most welcome Ernie, take care and enjoy your new cue!

Rated 5 out of 5 stars

Excellent!

Perfect service. I had a query, this was responded to super quick. Cue arrived speedily and all packaged very well. Excellent!

20 February 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

A pleasure doing business will you Martin, take care and do tell all your friends about us :)

Rated 5 out of 5 stars

Pleasure doing business with you!

Great experience purchasing a snooker cue from Table Time Sports.
Communication was spot on, and on a personal level, rather than lots of automated replies like most places nowadays.
The cue I wanted wasn't available at the time (December) but they made sure to keep me updated on supply and once shipped, it was delivered quickly and packaged really well!
All in all, a smooth, enjoyable transaction from start to finish.
I look forward to using them again in the future!

16 December 2023
Unprompted review
TableTime sports logo

Reply from TableTime sports

Thank you for the great review Jade, always happy to provide that personalised touch. May the cue serve you well for years to come!

Rated 5 out of 5 stars

Top marks

This company gave me great advice, and kept in touch throughout the purchasing process. The cue I bought was very carefully and solidly packaged, so no worries about damage in transit. I had a few follow-up questions which were answered immediately. Top marks TableTime Sports!

15 January 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

Top marks from a top customer. All the best for 2024 and hopefully see you again soon. Craig

Rated 5 out of 5 stars

These folks lead with great customer service

This is what customer service needs to be like again. With all of today's lack of care from so many working with TableTime has been a dream. Surprisingly attentive, caring and incredibly professional.
Price -> very competitive
Care -> 100% service
Overall -> Friendly

9 January 2024
Unprompted review
TableTime sports logo

Reply from TableTime sports

Thank you David absolute pleasure doing business with you, anything else you need you know where we are! All the best, Craig

Rated 5 out of 5 stars

Great service!

I bought a Universal Souquet American pool cue from TableTimeSports and really happy with the service and cue. Was able to chat with them on their website to ask questions about the cue and they were really informative. Delivery was in good time and very happy with the product. Will be buying from them again in the future.

4 November 2023
Unprompted review
TableTime sports logo

Reply from TableTime sports

Thank you for the kind words, it was a pleasure doing business with you and hope to see you again soon, enjoy the cue for many years to come!

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