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TacTree Reviews 

9,722
•
TrustScore 5 out of 5

4.9

Men's clothes shop
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Review summary

Created with AI, based on recent reviews

Looking at 1,033 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the prompt and professional approach, and the overall ease of the ordering process. Many consumers appreciate the fast and efficient delivery, often noting that items arrive well-packaged and with good tracking communication. The quality of the products, including clothing and equipment, is frequently mentioned as top-notch, with a great selection available. However, some customers also noted issues with delivery, such as parcels being left at incorrect addresses or problems with courier services. A few other people also felt that product sizing could be inaccurate, leading to discomfort or the need for returns.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the high quality, durability, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and free delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality and... See more

Order

Customers had positive experiences with order, frequently describing the online ordering process as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of ordering a Leatherman Surge Swiss Army Knife & Accessories from this company and I found the process a Joy. The online ordering process was very easy and I thought that th... See more

Company replied

Rated 5 out of 5 stars

Three great top quality 5.11 polo shirts. They are both smart and functional. With the recent high temperatures they were super cool whilst maintaining comfort and style. Super fast free delivery.

Company replied

Rated 5 out of 5 stars

once I placed order I was updated quickly with an acknowledgement then when it was despatched the next day.. it was to be delivered the day after that although it took an extra day.. because we are in... See more

Rated 5 out of 5 stars

Normally shop in store. Staff have always been fantastic, really friendly, helpful, knowledgeable and patient. Everything on line is in store so can make a nice list before I arrive and I know it’ll a... See more

Company details

  1. #11 of 240 best companies in Men's clothes shop
  2. #4 of 55 best companies in Bags and luggage shop
  3. #8 of 216 best companies in Shoe shop
  4. #5 of 255 best companies in Ladies' clothes shop

Written by the company

TacTree is a UK based, worldwide distributor of tactical & military equipment including tactical clothing, boots & footwear, bags, backpacks, torches, knives and multi-tools. We also stock an extensive tactical medical supplies range including tourniquets, haemostatic dressings, chest seals, IO needles and complete haemorrhage control kits. We are also proud to be the UK's only 5.11 Select Premium Dealer which means we stock the largest range of 5.11 clothing, gear and equipment in the UK and are able to bring you the best prices and deals both online and through our flagship UK 5.11 Shop in Telford, Shropshire where you can get your hands on the 5.11 gear and try it before you buy. With an extensive range of tactical clothing and products as well as excellent customer service, TacTree provide an unrivalled service that you can rely on for all your tactical needs...

Tactical Gear from the UK's only 5.11 Select Premium Dealer

Written by the company

Free UK Delivery
As standard, all UK orders over £30 are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including 24 hour and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (Parcelforce) text and email notifications you will be provided with a 90minute delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to http://tactree.co.uk/delivery )
No-Hassle Online Returns
If you are not happy with your purchase or if it is not suitable, simply return the item to us in it's original condition within 30 days from the date of shipping and we will happily refund or exchange the item for you. Full details about our no-hassle returns policy can be found at http://tactree.co.uk/returns
Help is just a phone call away
As well as quick replies to emails we have a dedicated customer service team ready to take your calls and help you find the item you are looking for. Call us on 01952 56 56 70 today.
Rewards Club - Earn money while you shop
With our Rewards Club you can earn money while you shop. Simply sign up at http://tactree.co.uk/rewards and shop like you normally would, then at the end of each month you will get a voucher based on your spend to use the following month!

Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,722)

987 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love this shop!

The staff are always helpful and friendly. They sell excellent products and promptly resolve any issues. I am very satisfied with this establishment and its products. Delivery was great and fast, the products are lovely as well.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Very simple and straightforward…

Very simple and straightforward purchase via Instagram. Great price and good communication throughout, particularly regarding delivery and age restrictions. Will definitely use Tactree again and recommend to friends and family.

26 May 2026

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