Taelor Boutique Reviews 208

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 5 out of 5 stars

My experience was great with taelor boutique, if I had questions about the delivery service or items they was able to answer me in a timely manner. also the Material and quality of there items... See more

Rated 2 out of 5 stars

Paid for next working day delivery on Saturday 30/05/2026. It is now 20:49 Thursday 04/06/2026 evening so no post due now. Still no delivery… paid an extra £12 for next day. Emailed them this morning... See more

Rated 5 out of 5 stars

Shipping time was reasonable. The item purchased is exactly what I have been looking for, and I will purchase more.

Rated 1 out of 5 stars

Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Yo... See more

Company details

  1. Men's clothes shop

Written by the company

At Taelor Boutique, we believe that looking good and feeling good go hand in hand. We are a black-owned and UK-based online store that specialises in providing high-quality durags, bonnets, and other accessories that are designed to help you upgrade your style and improve your hair health. Our mission is to empower our customers to look and feel their best, by providing them with products that are not only stylish and trendy, but also functional and comfortable. At Taelor Boutique, we are committed to providing exceptional customer service and satisfaction. We believe in transparency and honesty, which is why we always strive to deliver on our promises and exceed our customers' expectations. We are dedicated to supporting our customers on their hair care journey. Join us today and experience the Taelor Boutique difference for yourself!


Contact info

3.3

Average

TrustScore 3.5 out of 5

208 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Ordered three items received 2.

I ordered three items, two items were purchased in one order and the third item purchased was advertised to me after I purchased the first order. So far I have received the first order which had the two items but yet to receive the second order. Now the product itself is a very great product and I really do like it and I would love to buy some more however I've been trying to contact the seller to figure out what is going on I cannot even get a tracking number but I do have an order number and receipt. I would love to give them a 5-star rating but because of missing item and lack of customer service I'm giving them 3 stars.

12 December 2021
Unprompted review
Rated 1 out of 5 stars

This site is horrible

This site is horrible. Shipping takes forever and the customer service is terrible. Reached out multiple times to get an update on my order and have not received a response. Still waiting for my order. Don’t buy from here.

11 December 2021
Unprompted review
Rated 5 out of 5 stars

I order to velvet durags

I order to velvet durags. One light blue and one black. My boyfriend loves it!
Taelor Boutique has great customer service! I order another durag for my boyfriend because he wanted the purple haha I will for sure be buying from here again.

15 November 2021
Unprompted review
Rated 5 out of 5 stars

Quality Products

Alright I’ll be honest… the couple durags I purchased have been the only two I’ve been wearing since arrival. Quality is great and overall my favourite set of durags, I have no complaints. Would recommend to others and will support your company till I bald. Respect!

12 November 2021
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting a month for my order…

I’ve been waiting a month for my order to come. I only ordered 2 durags…. I would not recommend this website to anyone simply because the orders take forever to come, and there is also no tracking number provided which is just strange. They need to pay for faster shipping and they will have much better customer satisfaction!!!

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer :)

I ordered the silk lined cap from your store and I love it!

The quality is above my expectations and although delivery was very slow (at no fault of yours), I was updated the entire time so I never had to follow up or worry that my order was lost somewhere.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Greatly appreciated

I actually ordered a few pieces for a friend of mine. So far so good. The pictures were nice but IN PERSON these pieces are truly beautiful. It’s a shame that they will only be worn to sleep and around the house. They also arrived several days before they were expected to which was a plus. Thanks!! I will be getting myself some next.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Floral Bonnet

The bonnet I purchased is exactly as advertised the colours are bright and designs are beautiful it's lightweight and nice to wear.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Best durags

Great quality, great customer service overall best online store I’ve shopped at, I’m very happy with my product and service I will shop here again for more durags.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

I love the silk durags

I had recently cut my hair off and started working on waves.I purchased 2 silk durags, and the quality is incredible (especially for the price - durable, comfortable, hair’s great, alldat)!

Now I’m looking into growing my hair out again & found myself back on this site for a silk bonnet. For those not sure, I think they’re definitely worth it.

20 July 2021
Unprompted review

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