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Rated 1 out of 5 stars

Exactly same experience as lisa. They will continue charging your card even after you've cancelled your services. I now have to try and find a solution withmy bank to get them barred. As for their '... See more

Company replied

Rated 1 out of 5 stars

Horrible Customer Service! The chat attendant gives me the runaround after every question I have regarding my credit card being charged for another year of service. Their services are fine until you w... See more

Rated 1 out of 5 stars

Continues to charge my account even though I’ve sent several notices and of course they don’t respond back when they had no problems corresponding initially. Did not grow followers and did not delive... See more

Rated 2 out of 5 stars

tried their engagement pod, which gives you ALOT of engagement (a little too much for my comfort, in fact) but at the end of the day when I checked my insights, those engagement seems fake? I end up... See more

Company details

  1. Social media agency
  2. Media company

Information provided by various external sources

Tagscout is a growth and management platform for Instagram that makes every day tasks easier and more effective. Schedule posts, grow your Instagram followers organically, Generate leads using automated DMs, and leverage hundreds of activie engagement pods.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

92 reviews

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Rated 5 out of 5 stars

Easy to use & definitely helped our growth!

I found helpful & relevant information through tag scout. If you fill out all the sections well (narrowing down who you're targeting etc) it can work very well to increase following. If you don't, you won't get the desired response so it's good to spend time on the initial set up. The trial was definitely helpful and worthwhile!

19 March 2018
Unprompted review
Rated 4 out of 5 stars

Overall really happy! Would only change one thing!

Overall I am really happy with tagscout!! One thing I would fix though is the unfollow experience - when I have selected "don't unfollow my followers" I assumed this meant don't unfollow people who followed me back but I found out it was unfollowing people who followed me back. For a user who wants to build on community and has created very specific targets through the hashtags and locations etc, this is not suitable as it becomes very obvious that follow/unfollow is being used. For now, I used another app for my unfollowing. Everything else I'm really happy with though!

17 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks Smantha for the feedback. We have fixed this issue and it is always good to avoid using multiple services at the same time with Instagram. We strive to be a full package solution for Instagram and we are going to be the full and comprehensive solution for anything you need with Instagram.
Note: when you don't follow back many people your Follow capacity will hit cap at some point and it will be disabled. 7500 is maximum number of people you can follow on Instagram.
Regards
C

Rated 4 out of 5 stars

Did not receive as many followers as…

Did not receive as many followers as expected. Seemed there was more commenting on photos even though I adjusted the settings. Also had an incident where the comment was inappropriate for the image and came across as very insensitive.

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Sorry to hear that, Stephanie. We always send messages to our users offering them to get help from our scouts in their settings.
In the meanwhile, by checking your profile I see you needed to hit the button "Start Growth" after finishing the settings to get our AI system running the activities. Simply it seems you missed turning the switch ON. Please get in touch and we start over your 5-day trial and give you a managed service to get your account off the ground. :)

Rated 5 out of 5 stars

Great service

Great service, easy to use, good value

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks Kate. Happy Scouting

Rated 5 out of 5 stars

My first two weeks with TagScout

Tag Scout is a system that has effectively helped me to increase the followers base of my account, as well as reaching out specific users and markets, per the guidelines that TagScout requires you to fill in when configurating the service. In two weeks of use I’ve increase my account by 300 users. The system also offers you opportunities to tailor the way you reach out instagrammers such as Direct Messaging and comments to users photos. So far, I’m satisfied with the service. For improvement, I would like that the tool for programming future post also allows you to edit the photos.

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks so much for your comments. Need to understand the last part of your message for Improvement, Cristina: Do you mean we need to allow you to schedule posts for future and edit them later?
We have a very hands-off and full fledge scheduler for Instagram that allows you to post photos and videos and leave with no efforts later to be put in.

Rated 5 out of 5 stars

I love the system. PERFECT

I love the system. It will help your Instagram account grow with ease. Manageable and user friendly, it lets you choose what you want and what you need. Perfect!!! I am very happy and satisfied with the result. Thanks a bunch and more power. TAGSCOUT!!!!

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks Jerome. Happy Scouting

Rated 5 out of 5 stars

Very satisfied with tagscout’s…

Very satisfied with tagscout’s performance. Its very easy to use and transparent, and in my case started showing results fairly early.

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks Juliana. Happy Scouting

Rated 5 out of 5 stars

The only Instagram growth service that…

The only Instagram growth service that actually drives results. Safe, fast, and responsive customer service - would recommend to anyone.

16 March 2018
Unprompted review
TagScout logo

Reply from TagScout

Thanks Sam. Happy Scouting

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