I ordered trainers £39 7 th March I didn’t receive them I sent few emails which obviously no reply scam scam scam
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Awful. Ordered items on 5 April 2026, still not received, no updates either. I have sent couple emails to them but no reply. I want a refund but no way if contacting this company as ive tried a coup... See more
Sadly the gorgeous dress I ordered didn’t fit as expected, but the customer service was amazing when discussing the method of how to return the goods. The Customer Service Team (Jen) was so quickl... See more
Company replied
The quality of the dress was superb, very well made and lovely material. Unfortunately it didn't suit me. Speedy delivery and the dress wrapped beautifully. The customer service team are excelle... See more
Company replied
Company details
Written by the company
A brand built with passion, fashion and affordability in mind. We strive to create feel good clothing for every day. Our clothes are designed in the UK and manufactured in our own factory in Bangladesh. Our story is one of sisterhood, passion and support. Our brand vision is promoting individuality and making our dresses inclusive for all. We believe every individual has their own journey and our clothes should make you feel an embodiment of excitement and happiness. We created our brand with the vision to create unique pieces with a special design element in each dress, because why shouldn’t every piece you wear be unique and made with the most excellent techniques and design in mind. Life is too short not to get excited dressing up everyday! That is also why one of the key element of our brand is to make sure its price point is always inclusive to all women. The relationship with our amazing team in Bangladesh comes from our experiences on seeing how terrible workers can be treated when companies put pressure on them to create large scale fast fashion orders. We felt that things can always be done just and fairly. This compelled us to start our own small scale factory where women's needs were at the forefront. Women should always have a choice and be heard, because ultimately every women has different needs and struggles. We hire women and listen to their needs first and subsequently work with them to create a work life balance coupled with fair pay so that no one should need to sacrifice on anything. Your support of our brand is helping us to continue and showing that it can be done differently. We hope you enjoy visiting our website and we appreciate any of your feedback/comments/suggestions on our email info@tahlira.com
Contact info
United Kingdom
- info@tahlira.com
- tahlira.com
2.6
Poor
157 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I ordered trainers £39 7 th March I…
I ordered trainers £39 7 th March I didn’t receive them I sent few emails which obviously no reply scam scam scam
7 April 2026
Unprompted review
I have only given 1 star as I can’t…
I have only given 1 star as I can’t give 0
I my order was 27th March
No confirmation email no nothing.
Still not received my order
Do not buy off this site
27 March 2026
Unprompted review
Awful
Awful. Ordered items on 5 April 2026, still not received, no updates either.
I have sent couple emails to them but no reply. I want a refund but no way if contacting this company as ive tried a couple of emails. Very very bad customer service. Will never use again.
13 May 2026
Unprompted review
Absolutely ridiculous placed an order 2…
Absolutely ridiculous placed an order 2 weeks ago and it’s still not here, no updates no answers to any of email. So disappointed. Deffo don’t recommend.
15 July 2025
Unprompted review
Reply from Tahlira
Dear Customer,
As discussed with you over email last week, there was a delay in the delivery of your parcel and I can see it was agreed to process a refund instead. This has been done by our team successfully and promptly and we don’t have an open order for you. I hope this helps to answer your concerns, if you need any further assistance you can email us anytime on info@tahlira.com.
Kind regards,
Tahlira Customer Service
Amazing!!!
My dress arrived quickly and it is absolutely gorgeous. It is really good quality, well made, and looks exactly the same in person. It's also incredibly flattering.
26 July 2024
Sorry but quality not very good
Sorry but quality not very good
Also I return my parcel 10th July still waiting for my refund
8 July 2024
Reply from Tahlira
Dear Customer,
Thank you for your feedback. We offer different fabrics and styles of dresses to ensure we can offer something for all customers at different price points. To find something that is suitable for your requirements, please feel free to email us anytime on info@tahlira.com so that we can help you find something you love!
Once your return parcel has been delivered to us, please allow our returns team up to 7 working days to process this for you and notify you by email. Rest assured we are working as fast as possible to process this for you.
The delivery was very quick and the…
The delivery was very quick and the items quality is 10/10.
12 June 2024
Nice dress.. but too long
Beautiful dress, but really long - I’m 5’3.5 & the dress was on the floor , even with 3-4 inch heels. Had to get it altered
17 June 2024
amazing
amazing
love the dresses and are super affordable and great material
perfect shipping time
fav website ong
29 May 2024
Great and beautiful elegant dress!
15 May 2024
Material and quality of stitching is…
Material and quality of stitching is very good. Beyond expectation.
30 March 2024
Customer Service Is Great
Customer Service Is Great , Amazing Excellent, I'm overwhelmed By their Online Customer Support.
30 March 2024
Unprompted review
Comfy fabric, rapid delivery
Absolutely gorgeous dress. Such lightweight and breathable fabric, best for summer. Received package within 24hrs of ordering. Pleasant experience.
21 March 2024
Unprompted review
Fast delivery and nice dress!
Fast delivery and dress looks just like the pictures, excited to wear it out!
6 March 2024
Good stitch quality and fast delivery.
1 February 2024
You can go for it.
Very good behaviour and service.
Trustworthy page.
Top notch dress quality.
3 February 2024
Unprompted review
10/10
I got exactly what I wanted. The design, the colour and the fit. Service was as stated. The dress arrived when they said it would. No problems at all. Good value for money. 10/10. I award Tahlira 5 stars.
8 January 2024
Fabric was soft and lovely
Very pleased with my purchase, the fabric was lovely and soft and suitable for me! Thank you, will purchase again for more occasions!
12 December 2023
Unprompted review
Very very bad quality never again
8 December 2023
Reply from Tahlira
Dear Customer,
Thank you for leaving your feedback. We are sorry to hear that the item was not as you expected, we have a variety of fabrics, cuts and designs at different price points and we would love to assist you to find the perfect item for you. Please let us know anytime if we can help you further with this.
Kind regards,
Sarah
Tahlira Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.