TailoredCanvases Reviews 1,104

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the canvases are beautiful, well-made, and accurately depicted on the website. Many consumers are delighted with their purchases, finding them to be stunning works of art that enhance their homes. The ordering process is often described as easy, and the delivery service is frequently highlighted for its speed and reliability, with items arriving on time and well-packaged. Reviewers also commend the exceptional customer service for being prompt, helpful, and going above and beyond to resolve issues. However, some customers also noted issues with product quality, describing canvases as pixelated or not matching the advertised images. A few people experienced problems with damaged deliveries. There were also instances where customer service was criticized for being unhelpful, particularly regarding refund requests for unsatisfactory products, with some reviewers feeling that the company pushed for replacements or discounts instead of processing refunds.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the beautiful artwork, vibrant... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the canvases,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely arrival... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the promptness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased 2 prints now. The first arrived with no problems in a timely manner. The second appeared to have been damaged either while being created or packaged. I immediately contacted support for... See more

Company replied

Rated 5 out of 5 stars

This 48x24 Angelic Realm piece is absolutely stunning. It’s exactly as pictured. Beautiful soft warm colors make it so soothing.. Quick shipping reasonably priced and quick response time from customer... See more

Company replied

Rated 5 out of 5 stars

The overall experience in all phases was excellent!! We were looking for a fireplace mantle piece for the eating area just off the kitchen that encompasses thanking the Lord for the food that nourishe... See more

Company replied

Rated 5 out of 5 stars

I had such a wonderful experience with this company. From start to finish, the customer service was exceptional. Philip went above and beyond to help with my order, and it truly made a lasting imp... See more

Company replied


Company details

Written by the company

We started as a small Etsy shop with a big dream: to turn meaningful moments into beautiful, personalized canvas art. What began as a handful of custom designs quickly resonated with thousands. Over time, word spread—our handcrafted canvases weren’t just decorations; they were gifts that told stories. More than 60,000 sales and 20,000 glowing reviews later, we knew it was time to grow. That passion for creating art that celebrates life, love, and legacy led us to launch our own online store. Today, Tailored Canvases proudly delivers high-quality, custom-made prints that bring personality and warmth to every space. Whether it’s a farmhouse kitchen, a cozy cabin, or a lively backyard bar, we’re here to help you say, this is home. Beautifully made in sunny Florida and trusted by over 350,000 customers, each piece is crafted with care, creativity, and the belief that every home deserves art that feels personal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Beautiful piece with a strong meaning!!

I purchased my canvas to go over my fireplace. Beautiful piece with a strong meaning! So many compliments! Will definitely be making future purchases. Very satisfied!!

1 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

We are so incredibly happy to hear that your new canvas has found a home over your fireplace! The fireplace is often the heart of the home, and we are honored that our art—and its special meaning—is now a part of yours. Hearing that you’re receiving so many compliments is the best news our team could get. Thank you for choosing Tailored Canvases, and we look forward to your future purchases!

Rated 1 out of 5 stars

Don’t order from here picture was not…

Don’t order from here picture was not as appeared. Will not let me return. Place is a scam!

9 April 2026
Unprompted review
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Reply from TailoredCanvases

We are very sorry to hear that you are unhappy with your canvas. We pride ourselves on the quality of our work and certainly want to make sure every customer feels they received exactly what they ordered.

After reviewing your case, we made the decision to issue a store credit. The VIP code does not expire, it may be used at any time in the future, it can be applied toward any design or size, including an upgrade. Because of that, there is no return required; you are welcome to keep the canvas, donate it, or put it to use in any way you see fit.

We are a small business, and while we strive to provide clear communication and a smooth experience, we are always learning and improving. If there is anything we may have failed to address, please let us know, as we are open to feedback and committed to doing better where needed.

Rated 5 out of 5 stars

Both the tree of life & morning sunrise…

Both the tree of life & morning sunrise already give me so much joy. Both are up in the house and very eye catching. I framed the tree of life and glad I did. Looks wonderful. The sunrise looks great to no frame but on sky blue wall. Love it.

25 March 2026
Unprompted review
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Reply from TailoredCanvases

It brings us so much joy to hear that both your 'Tree of Life' and 'Morning Sunrise' pieces are already lighting up your home! We love the creative choice of framing one and letting the other shine on that sky blue wall—it sounds like a stunning combination. Thank you for sharing how you’ve styled them, and we are so happy they are catching everyone’s eye!

Rated 5 out of 5 stars

Beautiful canvas print!

Beautiful canvas print! The shipping was fast and the quality of the print was great. We plan to purchase another for out Living room soon.

4 April 2026
Unprompted review
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Reply from TailoredCanvases

We are so incredibly happy to hear that you love your new print! Providing high-quality art and fast shipping is exactly what we strive for, so knowing we hit the mark for you means the world to our team. We are already looking forward to helping you find the perfect piece for your living room! Thank you for choosing Tailored Canvases.

Rated 4 out of 5 stars

Tailored Canvas does very good work

Tailored Canvas does very good work. I am extremely satisfied with my canvases. It was a pleasure working with Customer service, they were prompt in responding to my inquiries. I strongly suggest using this small business to meet your needs.

2 April 2026
Unprompted review
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Reply from TailoredCanvases

We are so incredibly touched by your kind words! Knowing that you are extremely satisfied with your canvases—and that our team was able to provide the prompt, helpful service you deserve—means the world to us. Thank you for being such a wonderful advocate for our small business. We truly appreciate your support!

Rated 5 out of 5 stars

The picture I ordered is beautiful I…

The picture I ordered is beautiful I would highly recommend you purchase from this company. My package arrived quickly and I was very impressed. You will not be disappointed.

25 March 2026
Unprompted review
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Reply from TailoredCanvases

'You will not be disappointed'—we couldn't have said it better ourselves! Thank you for the wonderful feedback and for your high recommendation. We are so glad your package arrived quickly and that the art met your expectations. We can't wait to help you with your next order!

Rated 5 out of 5 stars

Looks just like it did on website

Looks just like it did on website! Quick delivery.

2 April 2026
Unprompted review
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Reply from TailoredCanvases

We are so incredibly happy to hear that your canvas looks exactly like it did on our site! We work hard to ensure our product photos are a true reflection of the high-quality art you’ll receive. We're also glad we could get it delivered to you so quickly. Thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

I ordered a few canvases and every…

I ordered a few canvases and every purchase was made very quickly and smoothly

1 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

It’s an honor to have you as a repeat customer and to know that we’ve met your expectations every time. Thank you for the wonderful feedback and for choosing Tailored Canvases to help style your space!

Rated 5 out of 5 stars

I am completely delighted with my…

I am completely delighted with my piece.I forgot to put in the welcome % off. The company was kind enough to take off the % after I made the purchase. This type of customer service you don't see arough these days!

5 March 2026
Unprompted review
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Reply from TailoredCanvases

We are so incredibly happy to hear that you are delighted with your new piece! We completely understand how easy it is to miss a code during checkout, and we were more than happy to help make that right for you. Providing that 'old-school' personal service is a top priority for our team. Thank you for the wonderful feedback and for choosing Tailored Canvases!

Rated 5 out of 5 stars

Our photo canvass was packaged well and…

Our photo canvass was packaged well and came out perfect fantastic job . Thank you, Liam

28 March 2026
Unprompted review
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Reply from TailoredCanvases

Thank you so much for the kind words, Liam! We are incredibly happy to hear that your photo canvas arrived safely and turned out exactly as you envisioned. Taking the extra time to ensure our pieces are 'packaged well' is a top priority for us, so we’re glad you noticed! We truly appreciate your support and hope you enjoy your new art.

Rated 5 out of 5 stars

Great product and quick shipping

Great product and quick shipping

30 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

It’s an honor to hear that you’re happy with your experience. Thank you for the wonderful feedback and for choosing Tailored Canvases. We can’t wait to help you find your next favorite piece!

Rated 5 out of 5 stars

Absolutely gorgeous

Absolutely gorgeous! Quick shipping, very pleased. Already have my eye on another one.

1 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

We are so incredibly happy to hear that you’re pleased with your new canvas! There is nothing we love more than a customer who is already looking for their next favorite piece. We take great pride in our quick shipping, and we’re thrilled that this 'gorgeous' addition met your expectations. Thank you for choosing Tailored Canvases!

Rated 5 out of 5 stars

Top notch company and quality work

Top notch company and quality work. I will definitely be ordering from them again.

20 March 2026
Unprompted review
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Reply from TailoredCanvases

Top notch work for a top notch customer! We’re so glad we hit the mark for you. It’s an honor to hear that you’ll be ordering from us again soon. Thank you for the wonderful feedback and for being a part of the Tailored Canvases family!

Rated 1 out of 5 stars

I ordered a painting from taylored…

I ordered a painting from taylored Canavases and unfortunately it was to small and I emailed the customer service to began the procedure for a proper and professional return. I received a email from Mike, which requested photos of the painting in the original plastic never had been opened, a picture of the box , and the mailing label. I then received an email from Mike requesting a survey to be completed. I submitted the survey and then I was emailed again with promotional opportunities. I emailed Mike and he stated he was going to speak to the manager. I waited patiently for the response and the response was unclear of more promotional opportunities. I emailed back and stated I would like to return the picture and receive my money back, not promotional opportunities and flattery, just a professional and orderly return. I am highly disappointed after being contacted by Lanin who stated the picture can be returned but you can choose another picture for no cost. I assumed the company had a higher standard for mainiting customer satisfaction but obviously I was mistaken.

20 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you for your feedback.

We sincerely apologize for the delay in resolving your return and for any communication that did not meet your expectations. We are here to make things right and want to ensure you feel supported in reaching a final resolution. We value your business and are fully committed to providing a professional and helpful experience for every customer.

After reviewing your case, we made the decision to issue a store credit. The VIP code does not expire, it may be used at any time in the future, it can be applied toward any design or size, including an upgrade. Because of that, there is no return required; you are welcome to keep the canvas, donate it, or put it to use in any way you see fit.

We are a small business, and while we strive to provide clear communication and a smooth experience, we are always learning and improving. If there is anything we may have failed to address, please let us know, as we are open to feedback and committed to doing better where needed.

Rated 5 out of 5 stars

I have had the pleasure of purchasing…

I have had the pleasure of purchasing multiple times and it’s what I am asking for with a decent price. I am extremely satisfied with my purchase and quality.

3 April 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

There is no greater compliment than a repeat purchase, and we are thrilled that we’ve consistently hit the mark for you in both quality and price. Thank you for your continued trust in Tailored Canvases and for being such a wonderful part of our community. We truly appreciate your loyalty and look forward to serving you again soon!

Rated 5 out of 5 stars

Beautiful and wonderful canvas it was…

Beautiful and wonderful canvas it was delivered within a week. The art can turn a home into sanctuary

27 March 2026
Unprompted review
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Reply from TailoredCanvases

It’s an honor to hear such beautiful feedback about our work. Thank you for the wonderful review and for supporting our small business. We can’t wait to help you create more beautiful spaces in the future!

Rated 5 out of 5 stars

These canvases add so much to any decor

I appreciate that I received updates on my order. These canvases are absolutely beautiful. I can’t wait until I get my next order.

19 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Happy to hear that your canvases are adding so much to your decor! Keeping our customers updated every step of the way is a top priority for us, so we’re glad you appreciated the notifications. We are just as excited as you are for your next order to arrive—thank you for choosing Tailored Canvases to help style your home!

Rated 5 out of 5 stars

Beautiful canvas and well packaged

Beautiful canvas and well packaged. Shipping was quick.

23 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Beautiful art, secure packaging, and quick delivery—we’re so glad we hit the mark for you! It’s an honor to hear that you’re happy with your purchase. Thank you for the wonderful feedback and for choosing us. We can’t wait to help you find your next favorite piece!

Rated 5 out of 5 stars

Great quality and Prices

I received my print and frame quite quickly, and it's of great quality. It will look perfect over my bed, and add color and meaning. Pricing was very fair, and customer service was outstanding (I added the frame after purchase). I highly recommend them!

27 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Thank you for the fantastic 5-star review! Providing high-quality art at a fair price is our top priority, and we’re thrilled to hear that you are pleased with your purchase. Our customer service team takes great pride in being flexible and helpful, so we’re glad we could assist with your frame adjustment. We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

It was exactly what I ordered!

19 March 2026
Unprompted review
TailoredCanvases logo

Reply from TailoredCanvases

Exactly what you ordered—we love to hear it! It’s an honor to know that we hit the mark for you. Thank you for the wonderful feedback and for trusting Tailored Canvases with your home decor. We can’t wait to help you find your next favorite piece!

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