Tailors Mark Reviews 265

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very pleased with the goods and service Always willing to help, and the shirts are fantastic value and high quality. It was an extremely simple experience.

Rated 5 out of 5 stars

My husband is of small stature but very large neck so has never been able to buy a shirt from any shop. His whole life he has bought very large shirts so he can wear a tie, with short sleeves of cours... See more

Company replied

Rated 5 out of 5 stars

Guys - stop buying off the rack shirts and suits and invest in Tailors Mark. The product is twice as good and the fit is perfect. Your appearance will improve and with it your confidence. The guys dow... See more

Company replied

Rated 5 out of 5 stars

Great easy website with thorough questions to help tailor your shirt the best way possible. I have unusual measurements of large chest and arms which means I really can't buy instore any nice shi... See more

Company replied

Company details

  1. Men's clothes shop
  2. Clothing Shop

Information provided by various external sources

We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Functional and good customisation

Functional and good usability with their online platform. I feel they lack modelled images of their chino styles to see some of the fits and colours on a live model. Nice layout and customising options though.
I can not comment of the finish as this rating is offered after the order not after delivery is made.

27 April 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Ben,

Thanks for taking the time to leave us feedback, we really appreciate it!

Rated 5 out of 5 stars

First time using

First time using. Found it easy and quite satisfying.

28 March 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Alex!

Rated 5 out of 5 stars

This could be an expensive habit

This could be an expensive habit! Good selection and good customer service. Just a matter of finding the right fit for me, I am trying the tight fit next time.

13 March 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Aaron!

Please don't hesitate to contact our support team at support@tailorsmark.com. They will be able to assist in updating your measurements to ensure the perfect fit.

Rated 4 out of 5 stars

I ordered 3 shirts at once and I don't…

I ordered 3 shirts at once and I don't know why the size of the collars are not the same.

16 February 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Mario,


Thanks for your review! According to your order, you chose a standard collar for two of the shirts and a london long collar for the other shirt. If you have any further questions, don't hesitate to contact our support team at support@tailorsmark.com

Rated 4 out of 5 stars

Very effective service

Very effective service. Good fabrics, well made and delivered on time. I needed perhaps a tad more room in the fit but it was close to perfect. Will use again.

10 February 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Mark! Please contact support@tailorsmark.com and the team will be able to assist with updating your measurements for future purchases.

Rated 5 out of 5 stars

Great fit and high quality tailoring

Love the choice of fabrics. Website is easy to use. Could be better on mobile. Fit is perfect. Highly recommend.

29 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the feedback Michael! We are currently working on update our site for mobile!

Rated 5 out of 5 stars

My husband is of small stature but very…

My husband is of small stature but very large neck so has never been able to buy a shirt from any shop. His whole life he has bought very large shirts so he can wear a tie, with short sleeves of course, anything else looks ridiculous, finally , we have found someone to make a shirt to fit his size, extremely happy with the result, wish I had thought of it years ago.

29 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Mary! We're glad to hear we were able to get the fit perfect for your husband!

Rated 4 out of 5 stars

Great quality

Great quality, just the sizes come up differently on different website pages for some reason. Just need to double check before ordering.

28 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the review Bob! If you have any issues with the site, don't hesitate to contact support@tailorsmark.com for further assistance.

Rated 5 out of 5 stars

Tailors Mark is number one for made to…

Tailors Mark is number one for made to measure shirts. I have tried other companies but alway come back to this brilliant company. Great quality, great customer service and shirts alway arrive when expected. Thank You Tailors Mark, keep up the good work.

26 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for taking the time to leave us positive feedback!

Rated 5 out of 5 stars

This Aussie company deserves your business

Guys - stop buying off the rack shirts and suits and invest in Tailors Mark. The product is twice as good and the fit is perfect. Your appearance will improve and with it your confidence. The guys down at Tailors Mark are awesome - they deserve every success that will inevitably come their way. An outstanding Australian company with outstanding products. Good on you guys - you'll get all my future purchases.

25 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the 5 stars and great review Mark. We appreciate it.

Rated 5 out of 5 stars

Everyone in Tailor’s Mark is incredibly…

Everyone in Tailor’s Mark is incredibly customer focussed. There is a Family Business feel in the way they go about providing the best experiences they can.

24 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Thanks for the positive review Brandt, we really appreciate it!

Rated 5 out of 5 stars

Exemplary service and quality

I cannot recommend Tailors Mark more highly. They provided me exemplary customer service and the quality of their work is impeccable. I ordered a shirt for my wedding quite last minute and Tailors Mark were able to prepare and deliver the shirt within the time frame I needed. This is the first shirt I have had that fits perfectly while still allowing me to do the top button up comfortably. Their customer service team promptly responded to any questions and were reviewed everything to make sure the product I received was what I wanted.

15 January 2019
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Cameron,

Thanks for taking the time to leave a positive review! We're glad to hear you are happy with the shirt and that our customer service team could assist to ensure you have your shirt in time for your wedding!

Rated 4 out of 5 stars

Online Experience

I went to go instore to use a voucher I had but found that the physical shop was closed over Christmas.

This meant I had to use the website to place the order. My experience was a good one and it was enjoyable.

I just need to wait for the order to arrive to see how it turns out. Good to know there is a guarantee if the shirt doesn't fit.

30 December 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Glen

Thanks for taking the time to provide a review. We are glad to hear that your experience with the website was a positive one.

Rated 5 out of 5 stars

Amazing service

I spoke with David at Tailor’s Mark regarding an order which required a very short timeline and was extremely helpful in getting the order fulfilled in what was a very busy holiday period. Thank you so much for your assistance!!

29 December 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Jason

Thanks for the 5 star review. We appreciate it!

Rated 5 out of 5 stars

Ordering Experience

Straight forward ordering process

26 December 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hi Darren

Thanks for the 5 star review.

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