Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more
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AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more
My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more
Company replied
Order paid but item not delivered.
Company details
Information provided by various external sources
Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.
Contact info
Perth, Australia
- support@tailz.com.au
- tailz.com.au
1.5
Bad
187 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Great quality bags
27 November 2020
Reply from Tailz
Hi Kirstie, thank you for your review of our bags and great to hear they are working a treat! kind regards Steve, Founder
Easy website
Easy website. Easy to order.
Love that the product is biodegradable.
Delivery took a little longer however xmas is upon us.
16 November 2020
Reply from Tailz
Hi Pp, thank you for your review and apologies for the longer than expected delivery. Things are certainly heating up in the delivery sector for BFCM and Christmas, so best to get in early (which you did) thank you! kind regards Steve
A fantastic product
A fantastic product, excellent service, great value and prompt delivery.
13 November 2020
Reply from Tailz
Hi Catherine, love your review, its greatly appreciated. Any questions or issues please let us know at support@tailz.com.au. Have a great weekend! kind regards Steve, Founder..
Great product and ontime delivery
9 November 2020
Reply from Tailz
Hi David thank you for the great review, really appreciate it. Getting deliveries out to our customers has been really challenging for the last 6 months with our freight services under huge pressures. Christmas is just around the corner so delivery services will more stretched, so getting orders in early is always a good thing. Thanks you again for your support. kind regards Steve
Tailz bags have handles on a roll too easy...
Tailz dog bags were one of the few that have handles and come in a roll for quick dispensing when walking. As a bonus they feel amazing!
7 November 2020
Reply from Tailz
Hi Hamish, cheers for the great review! We really appreciate the customer's effort and time to write these reviews. It really helps us as a company to keep it striving for even happier customers! Enjoy you weekend!🐶🌞😀🌱 Steve
Excellent product and service
This is my second purchase from Taiilz. I bought there biodegradable dog poop bags. They are made of excellent quality plastic and are great value especially with the bonus carry bag to hang on my dogs lead. There customer service is excellent even with these difficult times we are living in. Highly recommend them and their product as I have mentioned above.!
23 October 2020
Reply from Tailz
Good morning Brooke, thanks heaps for your Trustpilot review. Love that you love our Australian certified compostable bags! Appreciate your support and feel free to reach out to us anytime. Otherwise, happy dog walks and waggy tailz! kind regards Steve
Happy Customer
These bags are worth the money, good size, strong bags. Dispenser is easy to use, bags break off roll easily, and eco friendly. I had a small issue with the company which they sorted out very quickly to my satisfaction. Thank you Tailz.
19 October 2020
Reply from Tailz
Hi Jaine, Thank you for bringing it to our attention we needed to add some more info in our FAQs about our discount codes, with more general info to follow. We pride ourselves on great products and service so any feedback is great feedback! much appreciated Steve... Founder..
Great quality product.
17 October 2020
Reply from Tailz
Hi Jodi, really appreciate your review. You happen to be the 100th review we’ve had and that’s worth celebrating! So we’ll be sending you a complementary Refill Pack just to say thank you! We are so chuffed and proud that you are all happy with our service and products. This makes us strive even further to provide you value, quality and great service. We also applaud 👏you all that have supported the mission in reducing single use plastics and who are making a difference🙏🌱🌏. Well done! from Steve & the Tailz team
Reply from Tailz
Hey Kellie, cheers for the feedback its really appreciated. Definitely Australian certified by the Australian Bioplastic Association which gave me confidence it was the right product for the environment.. Thanks for the support..kind regards Steve
The bags are great
The bags are great! Bigger than regular size though, so no problem if you have a big dog haha.
Thanks for designing your own bag holder because the little roll does not fit in the regular ‘little tube or bone’ bag holders.
So, I would recommend getting the option with the bag holder, which is also great!
14 October 2020
Reply from Tailz
Hi Natalia, thank you for your great review and we’re so happy our dog bags & holder are doing the trick! Yes we've had plenty of big dog owners say the same that they are strong and have plenty of 'capacity'. Thanks again, Cheers Steve
Is a great product. Love it. Highly recommended everyone who has a little friend, it good for the environment and easy to use.
I am highly impressed by this product. It feel good and easy to use. Not like some other dog poo bag that I had used before, too easy to tear and not easy to separate one bag from the next one.
12 October 2020
Reply from Tailz
Hi Margaret, thank you for taking the time to fill out the review and give us feedback, its really important for us. Feel free to contact support@tailz.com.au for anything, otherwise happy walks for with your little (big) 🐶friend . kind regards steve
Reply from Tailz
Hi, thank you for your feedback and great to hear you like the extra long handles on our bags.. Please don't hesitate to reach out to support for anything...kind regards Steve
Great service
9 October 2020
Reply from Tailz
Hi Erin, thank you for your feedback and 5 star rating, its really appreciated..kind regards Steve
Excellent customer service
This company continues to impress me. Great product - great price and excellent customer service. Can’t speak more highly of this company. Highly recommend
7 October 2020
Unprompted review
Reply from Tailz
Hi Beth, its the great customers like you and their positive reviews that power us along. Also at the core is the fact that every single use plastic bag we together can replace with a sustainable alternative, makes a big difference. Kudos to you and all our supporters! kind regards Steve
Reply from Tailz
Hi Wendy, thanks heaps for your review and second order!.Really appreciate your support.. kind regards steve
Very good bags
Very good bags. The only problem I have is when I start a new roll, the sticker makes a hole In the first bag. So i can't use the first bag.
4 October 2020
Unprompted review
Reply from Tailz
Hi Angie, thank you for your feedback on the bags. We haven't had any previous complaints about the stickers but in our own testing of some batches we've found the same problem you had. Though there was a small 5 cent piece hole hold near the handle the rest of the bag was still very usable. I personally found tearing rather than peeling the sticker worked better. We have spoken to the manufacturers to rectify that issue and make the stickers less stickier!. Thanks again for your review and support.. kind regards Steve
Good quality bags
Bags are nice and silky. Easy to use and open, bags don't really stick together like cheap bags. Bags don't have holes in the bottom like some other brands
28 September 2020
Unprompted review
Reply from Tailz
Hi Erin, thanks heaps for your great feedback and happy to hear your happy! Hopefully that will inspire others to support and get on board the mission. Just in case if you have any issues though we're here to help at support@tailz.com.au. kind regards Steve and the Tailz team
Love this product
Love this product! Would be great if could get the bag holder in the bulk purchase too
😃
20 September 2020
Unprompted review
Reply from Tailz
Hi Tanya, really appreciate the feedback. We're looking into making the holders available by themselves in the near future, due to the requests like yours. Thank you for supporting the mission..kind regards Steve
Brilliant!!!
Brilliant service, brilliant product, great price! Thanks so much for such an outstanding product! The bags were only a little late, due to issues with postage because of the virus, but this has been a great experience. Love the handy little bag too! Thanks again!
17 September 2020
Unprompted review
Reply from Tailz
Hi Tammy, Thank you!!! We really appreciate the support and feedback. Yes sorry about the extra delivery delays and thank you for your patience. The delivery services seem a bit stretched but we implementing some changes that should see much better delivery times in the near future. Feel free to post some pics of your pooch on our social media when your out walking next... kind regards Steve and the Tailz team.
Recommend
Waste bag holder is perfect size. And Tailz offer a competitive product that’s better for the environment.
14 September 2020
Unprompted review
Reply from Tailz
Hi Jordan, thank you for taking the time to write a review on Tailz. Really appreciate you supporting us and our mission to replace single use plastics with compostables to achieve zero waste..kind regards Steve
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