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Rated 1 out of 5 stars

Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more

Rated 1 out of 5 stars

AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more

Rated 5 out of 5 stars

My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more

Company replied

Company details

  1. Pet Care Store

Information provided by various external sources

Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy :)

Good product, great experience :)

8 April 2020
Unprompted review
Tailz logo

Reply from Tailz

Thank you for the review, it means a lot to us. Happy Easter!

Rated 5 out of 5 stars

Woohoo our next box of bags arrived

Woohoo our next box of bags arrived. They as super soft, easy to open, especially when it’s 5:30am on you are doing your social distancing puppy walk at 5:30am. A second bonus is that when your kids or 86 year old mum have sniffles these bags are excellent for them to put used tissues into. Who known. Super fast delivery. They stuff into my walking dog bag. I’m hooked. Thanks team.

2 April 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Fleur, where super pumped that your super pumped with the bags..That is serious 5.30am social distancing well done..all the best for recovery of the sniffles also. 😀

Rated 5 out of 5 stars

Great product

Great product! Love the ties...we have big dogs 😂
Very quick delivery too

2 April 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Jan, thank you for your support and feedback big dogs, big paws, big hearts, but big poos! They can be a handful all-round😀

Rated 5 out of 5 stars

Great service

Great service. 👍🏻

28 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hey Trudi, thank you for your feedback and support!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, the bags are great and the carry pouch terrfic. Thank you

25 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Barbara, thanks for the review and feedback. Happy dog walkies while we are allowed to!

Rated 5 out of 5 stars

Fast delivery, great product

Fast delivery, packaging minimal which is great for the environment and the bags are thick so you can't see anything that has been picked up. The little holder is super lightweight too. Very happy with my purchase!

25 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Morgan, thank you for your feedback. We not perfect but strive for it daily, trying to get every facet of the business as sustainable as possible. Have been failing with the multiple box orders unfortunately using a bit of plastic packing tape while we get restocked on eco tape, otherwise besides the roll holder everything is all pretty much compostable.! cheers

Rated 5 out of 5 stars

Good product

Good product. Fast & efficient service.

23 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Great to hear Mrs Lunnay and thank you for your review..

Rated 5 out of 5 stars

Great

Fantastic product

23 March 2020
Unprompted review
Tailz logo

Reply from Tailz

thank you Martyn for your review, happy your happy!

Rated 5 out of 5 stars

I love these bags!

I love these bags! The colour is great and "hides" the contents effectively. They are generous in size so I can pick up after my two small dogs using just one bag per walk and the long ties are handy. These are the best bags I have used and bio-degradable too.

22 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi there, apologies for the delayed reply but my earlier response didn't post. Fantastic to hear your happy with the Tailz bags. We need the bags to be green but not transparent that you see those nuggets inside, so good to see that worked. Nice to hear your economising with 1 bag for 2 doggos! 100% biodegradable, just need all local councils to come onboard with full FOGO systems now.. Happy Easter! cheers Steve

Rated 5 out of 5 stars

Products are well priced

Products are well priced, arrive promptly and eco friendly.

13 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Lorena, thank you for your review. Yes we stand by our eco friendly bags.. There are other 'green wash eco friendly ' products out there and our advise is to look out for the Australian Bioplastic Association Standard logos of AS5810 & AS4736 to guarantee they are truely biodegradable and compostable. kind regards Steve

Rated 5 out of 5 stars

great product and quick delivery

great product and quick delivery. great value

12 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Thank you Jake! We strive for that daily target of more happy customers to have a bigger environmental impact . We aren't perfect, but believe us we're trying! cheers steve

Rated 5 out of 5 stars

Very happy

Very happy. These bags are exactly what I have been looking for in pet stores but couldnt seem to find. Biodegradable and good quality. 👍

12 March 2020
Unprompted review
Tailz logo

Reply from Tailz

HI Sarah, happy reviews like yours makes our tail wag! Reach out anytime. cheers steve

Rated 5 out of 5 stars

Dogie poo bags.

Very quick delivery and excellent product.

9 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hey Greg, thank you for the good rap on Trustpilot. Any other feedback or questions please get in contact with support@tailz.com.au. cheers Steve

Rated 4 out of 5 stars

Great size and strength!

I really love the size of the bags and how strong it is! The handle ties are great too!

7 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Amanda, thank you for your feedback and support! Steve

Rated 5 out of 5 stars

Love the products!

Love the dispenser pouch! Sits nicely on the lead and fits heaps of bags and you don’t feel bad as they are biodegradable. Great products! I would definitely get them again.

6 March 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Christina, great to hear you like the compostable bags and dispenser. Thank you for your ongoing support. It means a lot! Steve

Rated 5 out of 5 stars

Great service all round!!

Interstate delivery was very quick, the doggy bags are good quality and the free dispenser pouch was a nice touch. Would definitely buy from Tailz again 😀

29 February 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Kirsty, thank you for kind review and we get really chuffed when we get happy customers, that makes our tailz wag! We do strive daily to deliver peak product and service! cheers Steve

Rated 5 out of 5 stars

Good product and speedy delivery

Good product and speedy delivery. These bags are great for the New green rubbish collection bins in Victoria.

29 February 2020
Unprompted review
Tailz logo

Reply from Tailz

Hi Marliyn, thank you for your great review. Fantastic to hear you have the new FOGO system, we wish they would roll it out faster nationwide and turn the waste into a resource! cheers Steve

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