takuyawatches.com Reviews 

319
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that watches arrive exactly as described, or even better, and in pristine condition. The staff's professionalism, responsiveness, and helpfulness are frequently highlighted, ensuring smooth and easy transactions for many. People appreciate the clear communication and the overall trustworthy service provided. Reviewers also consistently commend the delivery service, which is described as fast, secure, and often arriving the very next day. Many consumers note that items are well-packaged, sometimes with security seals, ensuring safe arrival. The pricing is frequently mentioned as fair, making the overall purchasing experience highly satisfactory for repeat customers.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that watches are exactly as... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and secure shipping,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism and... See more

Quality

Consumers find quality to be positive, with many reviewers describing watches as "As Brand New" or in... See more

Service

Clients share positive opinions on service, consistently highlighting the first-class experience from inquiry... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just purchased an Omega moonshine gold panda moonwatch from Thanh at Takuya and couldn’t be happier. This was my first watch purchase that wasn’t at an AD or on Chrono24 and I was a little apprehens... See more

Rated 5 out of 5 stars

First time luxury watch sales experience. I cannot recommend Thanh enough, the entire process was smooth and stress free. FedEx messed up and did not deliver as promised, but Thanh quickly resolved it... See more

Rated 5 out of 5 stars

Made a purchase last weekend for a Black GMT Stainless. Thanh Takuya was absolutely professional and provided a quick and easy transaction. And the GMT is absolutely perfect and joins my 21657... See more

Rated 5 out of 5 stars

Extremely quick, easy and professional transaction. Thanh was incredibly responsive and we were able to complete the transaction -- which involved me shipping a watch to him and him shipping a watch... See more


Company details

  1. Jewellery shop

Written by the company

Your #1 source for authentic luxury watches.One of the most trusted online watch dealers with very competitive pricing.


Contact info

5.0

Excellent

TrustScore 5 out of 5

319 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(319)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An absolute excellent seller

An absolute excellent seller. The item arrived as described and with exceptionally fast shipping and extremely well packaged. I completed the purchase on a Tuesday evening after 8pm and I received my watch Thursday morning. The purchase was a great experience and I will buy another watch in the near future from Takuya (Thanh) Watches.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Nervous new buyer in the Rolex market

Nervous new buyer in the Rolex market. Thanh's reputation stood true. Super responsive to all of my questions, easy to work with, and all of my research in finding a trusted Rolex seller paid off.

It took a look of courage for me to wire a stranger $25k with the hope that I would get my watch. I received my watch in 2 days and it was in immaculate condition. Super happy with Takuya/Thanh and I would heavily recommend any buyer (new or seasoned) to deal with him in confidence. Thanks Thanh!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

10/10! - 1st ever online purchase - terrific service

First time purchasing from Thanh and would do it again gladly. Also the first time I've bought online only as opposed to in store, and while I was nervous I had no reason to be. Bought an Omega Speedmaster Ed White 321 and had a great experience - he was responsive (via email, phone and text), had no issue video chatting with me to discuss the details and show me the watch, box and accessories. Pricing was fair and the process was very clear. Where Thanh went above and beyond was when FedEx wouldn't release the package due to a small error in name on my ID, he picked up right away via phone and sorted it out. I really wasn't sure about such a large purchase online with no physical store (although he did tell me he has a location in Texas for anyone who wants to purchase in person) but after this experience I have zero concerns working with him in the future.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Great seller and experience!

Great seller and experience. Great price, watch exactly as described. Answered all my questions and shipped quickly. Would buy from again!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Buy Here People!!!!

Buy Here People!!!!

Takuya watches are Great!!!
Bought an Amazing 136660 Deepsea as a used watch
when it ceme i could not even belive it it wasn’t even Mint! It was As Brand New! as it was made a day before
Thank You Takuya Watches!!!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

Simply the best, great prices, accurate descriptions, flawless overnight delivery, trust in Thanh!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Just completed a deal with Takuya…

Just completed a deal with Takuya Watches and everything went exactly how you hope when buying a watch online. Communication was quick and professional, the watch was exactly as described, shipping was fast and secure and the entire process was smooth from start to finish. Nothing new there. That’s always the case when you deal with them. I will absolutely do business with them again and highly recommend them to anyone looking for a trustworthy dealer.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Thanh

Thanh was great to work with. I have never purchased on the grey market before, and he was able to make me very comfortable with the transaction. I purchased a rolex Day Date Yellow gold with the ombre green dial. Everything came as described in his listing. Delivery was the next day, and his prices are very fair for the current market. If you have never purchased through the grey market and want to try, make sure you check takuyawatches.com first. I plan to buy from him next time I am looking for a watch.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Takuya is the best

What can I say but another extremely satisfied customer of Takuya Watches. To me truth and honesty were of paramount importance and I had to know that the person I’m dealing with is worthy of trust. Takuya was definitely worthy of all my trust and he made the transaction smooth and seamless. The watch is exactly as described, including condition and all collaterals that came with it. His communication is exemplary as well. Fast shipping? I started the inquiry process on a Monday and the watch was delivered to my door by Thursday morning. He’s truly the best and my “go to” guy for watches.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Awesome seller! First class service from inquiry to order to shipment. Great communication, watch was well packaged. The watch arrived in excellent condition with all the papers. Highly recommended!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Fast and stress-free watch buying!

This is my 2nd purchase from Takuya! Because I am familiar with his process, it went even easier/faster this time!
After a few messages and sending payment, the watch is in my hands the next day!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Takuya Watches

Amazing experience with Takuya Watches. I purchased my second watch from them - a VC 222. Every aspect of the transaction was A++++. I would highly recommend. Very nice person and very on top of his game. Will buy from him again. Also - traded in a watch towards this purchase - that was very smooth as well.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Spent 31K to buy my first Rolex from a…

Spent 31K to buy my first Rolex from a stranger I never met. Could not have been a better experience. Way better pricing than places like Chrono24 without all of the fees. Was shipped out and had to watch next day. The packaging alone I'm convinced would've survived a bomb. An even better oyster flex band was a little too big and he swapped me out one to the correct size of no charge. Have plans to add a lot more to my collection he will be where I spend my money.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great transaction!

Purchased an Omega watch. Quick response to my questions, same day shipping, and watch was packed great to prevent any shipping issues. The watch is great! Absolutely flawless! Could be on display as new. I highly recommend!! Flawless watch and flawless transaction!! All

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Takuya Watches

I highly recommend Takuya Watches. Working with Thanh was outstanding. He answered all of my questions and made the transaction very efficient. I purchased an unworn Full Set Daytona and it was exactly as described. He shipped the package within hours of payment and the Watch was delivered the next morning. I would certainly buy from him again.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Flawless watch

Flawless watch, flawless customer service, flawless experience. Couldn't be happier with it and highly recommend.

24 February 2026
Unprompted review

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